March Known Issues
(#8) PDT 2025.03.27(Thu) 00:00 - Some issues have been resolved through Hotfix 1.2.12 and Known Issues have been updated.
(#7) PDT 2025.03.20(Thu) 06:00 - The issue preventing progress in the Invasion Mission where Order of Truth enemies appear has been resolved. (#6) PDT 2025.03.20(Thu) 04:45 - The issue preventing progress in the Invasion Mission where Order of Truth enemies appear, which was addressed in the March 20 (Thu) patch, has continued to occur and Known Issues have been updated. (#5) PDT 2025.03.20(Thu) 04:15 – Some issues have been resolved through maintenance-free patch
(#4) PDT 2025.03.20(Thu) 02:30 - Known Issues have been updated. (#3) PDT 2025.03.20(Thu) 00:40 - Some issues have been resolved through Hotfix 1.2.11 and Known Issues have been updated. (#2) PDT 2025.03.14(Fri) 07:35 - Some issues have been resolved through Hotfix 1.2.10b (#1) PDT 2025.03.13(Thu) 08:00 - Known Issues have been updated.
Greetings, Descendants.
Here are the major issues that were found for The First Descendant in March.
We will continually update this notice with any additional issues and bugs that are found, as well as any impactful issues identified before February. Please keep track of the updates during your gameplay.
[March 27th]
■ (#8) Issue Where Wing Dye Is Not Applied to Serena’s “Albion Administrative Support” Body Skin
[March 20th]
■ (#7) (Resolved) Issue in the Invasion Mission where Order of Truth enemies appear
- We have identified an issue where all Descendants are eliminated upon interacting with drones that match the Arche Trait during the Invasion mission where Order of Truth enemies appear, making it impossible to progress.
- Once the cause is identified, we will work to resolve this issue as quickly as possible.
■ (#8) (Resolved) Issue with the ‘General Round: Heat Circulation' Module Being Limited to Handguns
- It has been identified that the 'General Round: Heat Circulation' module is currently set to be equipped only on handguns.
- Please note that this module will be adjusted in the upcoming Hotfix 1.2.12 patch to be usable with other general round weapons as well.
■ (#8) (Resolved) Issue with Abnormal Display When Purchasing Individual Paints via the 'View Related Products' Button in the Store
- An issue has been identified where the screen displays abnormally when purchasing individual paints after clicking the 'View Related Products' button on paint bundle components in the store.
Please note that this issue will be fixed in the upcoming Hotfix 1.2.12 patch.
[March 13th]
■ (#2) (Resolved) Issue where the UI completion indicator resets when completing the daily mission of the ‘Assist with Serena's Covert Operations’ event
- It has been confirmed that the UI completion indicator resets when moving to a different area after completing the daily mission of the ‘Assist with Serena's Covert Operations’ event.
- Please note that due to this issue, the mission completion indicator will not count further, and rewards cannot be claimed multiple times.
■ (#3) (Resolved) Issue where monsters spawn in the air intermittently
- It has been confirmed that during missions, monsters intermittently spawn in the air.
■ (#3) (Resolved) [Event] Issue with Missing Notification When Exceeding Purchase Limits in the Operation Support Shop
- An issue has been identified where no notification is displayed when attempting to purchase an item beyond its purchase limit in the Operation Support Shop.
- While the notification does not appear, please note that purchases exceeding the set limit cannot be completed.
- This issue will be fixed in Hotfix 1.2.11, ensuring the notification is displayed properly.
■ Issue Where the Descendant Disappears When Entering Photo Mode in Certain Situations
- An issue has been identified where the Descendant disappears from the screen when entering Photo Mode after positioning them against a wall and adjusting the camera so that they are no longer visible.
■ Incorrect Description of Auto Refill Rounds for Vespers Hunting Dog in Languages Other than Korean and English
- An issue has been identified where the Auto Refill Rounds effect for Vespers Hunting Dog was incorrectly described in languages other than Korean and English.
- The description mistakenly stated that the effect applies to the “equipped weapon” instead of the “currently using weapon.”
■ Issue Where Incorrect Fellow is Displayed in the Fellow Spawn Tooltip
- An issue has been identified where the tooltip for the Fellow Spawn item incorrectly indicates that only Hagios Sheepdog can be equipped.
- Please note that both Hagios Sheepdog and Vespers Hunting Dog can equip the Fellow spawn item.
■ (#3) (Resolved) Issue Where MP Collector Module Effect Occasionally Fails to Activate
■ (#3) (Resolved) Issue where preview of spray rewards obtainable from the Battle Pass is displayed as social motion
- It has been confirmed that the preview of spray rewards obtainable from the Battle Pass is displayed as the preview of the last checked social motion.
■ (#2) (Resolved) Issue where players do not respawn correctly on the ground when falling below the surface after defeating the 'Tormentor' in the Void Intercept Battle(Abyss).
■ (#2) (Resolved) An issue where clicking the '+' button displayed in the Caliber possession details does not navigate to the Caliber purchase screen.
(Only Eu region)
■ (#3) (Resolved) Issue where the probability information page is not displayed when clicking the 'View Probability' button in European countries.
- It has been confirmed that the probability information page is not displayed when clicking the 'View Probability' button in European countries.
- Please note that this issue is scheduled to be fixed in the Hotfix 1.2.11 patch.
[Previous Known Issues]
■ Freyna’s Exclusive Quest Icon Appearing for Other Descendants
- Freyna’s exclusive quest cannot be played with other Descendants and can only be progressed with Freyna or Ultimate Freyna.
■ [PS][XBOX] Display of the Top Menu When Clicking the ‘Go to Web Help’ or ‘Content Creator’ Buttons to Navigate to the Homepage
- On the ‘PS’ and ‘XBOX’ platforms, clicking the ‘Go to Web Help’ or ‘Content Creator’ buttons to navigate to the homepage results in the top menu being displayed.
- Please note that, while navigation to other pages within the homepage is possible, actions such as ‘Login,’ ‘Start Game,’ and ‘Enter Coupon’ cannot be performed due to this issue.
■ [PS5] Voice Chat Issue When Creating a Party on PS4 Platform
- It has been identified that voice chat does not function properly when creating a party on the PS4 platform.
■ Intel CPU Issue.
- Crashes have been reported on some Intel 13th and 14th generation CPUs.
- On PCs using these CPUs, the game may forcefully shut down with an error message stating 'Out of video memory' when launched.
This issue can be partially resolved by adjusting power limits in the BIOS.
- We are awaiting a response from Intel regarding this issue, and we are sharing Intel's official response for your reference.
■ Temporary solutions for client termination issues with certain antivirus Programs
- We have requested for exceptions for The First Descendant to antivirus programs, but some have not been implemented. Below are temporary solutions for this problem.
(1) ‘Bitdefender’ Temporary Solution [FAQ]
- Go to System Protection > Advanced Threat Detection (ATD) > Manage Exclusions menu, select the file or folder for The First Descendant, and save.
(2) ‘McAfee Agent’ Temporary Solution [FAQ]
- Go to McAfee Security > Navigation > Quarantined and Trusted Items, select TheFirstDescendant.exe from the quarantined programs list, and restore it.
■ Solutions for ‘Easy Anti-Cheat’ not functioning correctly
- If Easy Anti-Cheat malfunctions, refer to the FAQ for solutions. If the issue persists, please contact customer support with relevant screenshots.
- Customer Support Access: Official Website > Customer Support > FAQ > Contact Us
Thank you.
(#7) PDT 2025.03.20(Thu) 06:00 - The issue preventing progress in the Invasion Mission where Order of Truth enemies appear has been resolved. (#6) PDT 2025.03.20(Thu) 04:45 - The issue preventing progress in the Invasion Mission where Order of Truth enemies appear, which was addressed in the March 20 (Thu) patch, has continued to occur and Known Issues have been updated. (#5) PDT 2025.03.20(Thu) 04:15 – Some issues have been resolved through maintenance-free patch
(#4) PDT 2025.03.20(Thu) 02:30 - Known Issues have been updated. (#3) PDT 2025.03.20(Thu) 00:40 - Some issues have been resolved through Hotfix 1.2.11 and Known Issues have been updated. (#2) PDT 2025.03.14(Fri) 07:35 - Some issues have been resolved through Hotfix 1.2.10b (#1) PDT 2025.03.13(Thu) 08:00 - Known Issues have been updated.
Greetings, Descendants.
Here are the major issues that were found for The First Descendant in March.
We will continually update this notice with any additional issues and bugs that are found, as well as any impactful issues identified before February. Please keep track of the updates during your gameplay.
[March 27th]
■ (#8) Issue Where Wing Dye Is Not Applied to Serena’s “Albion Administrative Support” Body Skin
[March 20th]
■ (#7) (Resolved) Issue in the Invasion Mission where Order of Truth enemies appear
- We have identified an issue where all Descendants are eliminated upon interacting with drones that match the Arche Trait during the Invasion mission where Order of Truth enemies appear, making it impossible to progress.
- Once the cause is identified, we will work to resolve this issue as quickly as possible.
■ (#8) (Resolved) Issue with the ‘General Round: Heat Circulation' Module Being Limited to Handguns
- It has been identified that the 'General Round: Heat Circulation' module is currently set to be equipped only on handguns.
- Please note that this module will be adjusted in the upcoming Hotfix 1.2.12 patch to be usable with other general round weapons as well.
■ (#8) (Resolved) Issue with Abnormal Display When Purchasing Individual Paints via the 'View Related Products' Button in the Store
- An issue has been identified where the screen displays abnormally when purchasing individual paints after clicking the 'View Related Products' button on paint bundle components in the store.
Please note that this issue will be fixed in the upcoming Hotfix 1.2.12 patch.
[March 13th]
■ (#2) (Resolved) Issue where the UI completion indicator resets when completing the daily mission of the ‘Assist with Serena's Covert Operations’ event
- It has been confirmed that the UI completion indicator resets when moving to a different area after completing the daily mission of the ‘Assist with Serena's Covert Operations’ event.
- Please note that due to this issue, the mission completion indicator will not count further, and rewards cannot be claimed multiple times.
■ (#3) (Resolved) Issue where monsters spawn in the air intermittently
- It has been confirmed that during missions, monsters intermittently spawn in the air.
■ (#3) (Resolved) [Event] Issue with Missing Notification When Exceeding Purchase Limits in the Operation Support Shop
- An issue has been identified where no notification is displayed when attempting to purchase an item beyond its purchase limit in the Operation Support Shop.
- While the notification does not appear, please note that purchases exceeding the set limit cannot be completed.
- This issue will be fixed in Hotfix 1.2.11, ensuring the notification is displayed properly.
■ Issue Where the Descendant Disappears When Entering Photo Mode in Certain Situations
- An issue has been identified where the Descendant disappears from the screen when entering Photo Mode after positioning them against a wall and adjusting the camera so that they are no longer visible.
■ Incorrect Description of Auto Refill Rounds for Vespers Hunting Dog in Languages Other than Korean and English
- An issue has been identified where the Auto Refill Rounds effect for Vespers Hunting Dog was incorrectly described in languages other than Korean and English.
- The description mistakenly stated that the effect applies to the “equipped weapon” instead of the “currently using weapon.”
■ Issue Where Incorrect Fellow is Displayed in the Fellow Spawn Tooltip
- An issue has been identified where the tooltip for the Fellow Spawn item incorrectly indicates that only Hagios Sheepdog can be equipped.
- Please note that both Hagios Sheepdog and Vespers Hunting Dog can equip the Fellow spawn item.
■ (#3) (Resolved) Issue Where MP Collector Module Effect Occasionally Fails to Activate
■ (#3) (Resolved) Issue where preview of spray rewards obtainable from the Battle Pass is displayed as social motion
- It has been confirmed that the preview of spray rewards obtainable from the Battle Pass is displayed as the preview of the last checked social motion.
■ (#2) (Resolved) Issue where players do not respawn correctly on the ground when falling below the surface after defeating the 'Tormentor' in the Void Intercept Battle(Abyss).
■ (#2) (Resolved) An issue where clicking the '+' button displayed in the Caliber possession details does not navigate to the Caliber purchase screen.
(Only Eu region)
■ (#3) (Resolved) Issue where the probability information page is not displayed when clicking the 'View Probability' button in European countries.
- It has been confirmed that the probability information page is not displayed when clicking the 'View Probability' button in European countries.
- Please note that this issue is scheduled to be fixed in the Hotfix 1.2.11 patch.
[Previous Known Issues]
■ Freyna’s Exclusive Quest Icon Appearing for Other Descendants
- Freyna’s exclusive quest cannot be played with other Descendants and can only be progressed with Freyna or Ultimate Freyna.
■ [PS][XBOX] Display of the Top Menu When Clicking the ‘Go to Web Help’ or ‘Content Creator’ Buttons to Navigate to the Homepage
- On the ‘PS’ and ‘XBOX’ platforms, clicking the ‘Go to Web Help’ or ‘Content Creator’ buttons to navigate to the homepage results in the top menu being displayed.
- Please note that, while navigation to other pages within the homepage is possible, actions such as ‘Login,’ ‘Start Game,’ and ‘Enter Coupon’ cannot be performed due to this issue.
■ [PS5] Voice Chat Issue When Creating a Party on PS4 Platform
- It has been identified that voice chat does not function properly when creating a party on the PS4 platform.
■ Intel CPU Issue.
- Crashes have been reported on some Intel 13th and 14th generation CPUs.
- On PCs using these CPUs, the game may forcefully shut down with an error message stating 'Out of video memory' when launched.
This issue can be partially resolved by adjusting power limits in the BIOS.
- We are awaiting a response from Intel regarding this issue, and we are sharing Intel's official response for your reference.
■ Temporary solutions for client termination issues with certain antivirus Programs
- We have requested for exceptions for The First Descendant to antivirus programs, but some have not been implemented. Below are temporary solutions for this problem.
(1) ‘Bitdefender’ Temporary Solution [FAQ]
- Go to System Protection > Advanced Threat Detection (ATD) > Manage Exclusions menu, select the file or folder for The First Descendant, and save.
(2) ‘McAfee Agent’ Temporary Solution [FAQ]
- Go to McAfee Security > Navigation > Quarantined and Trusted Items, select TheFirstDescendant.exe from the quarantined programs list, and restore it.
■ Solutions for ‘Easy Anti-Cheat’ not functioning correctly
- If Easy Anti-Cheat malfunctions, refer to the FAQ for solutions. If the issue persists, please contact customer support with relevant screenshots.
- Customer Support Access: Official Website > Customer Support > FAQ > Contact Us
Thank you.