February Known Issues
(#10) PST 2025.02.27(Thu) 00:20 – Known Issues have been updated.
(#9) PST 2025.02.26(Wed) 23:00 – Some issues have been resolved through Hotfix 1.2.9.
(#8) PST 2025.02.19(Wed) 23:00 - Known Issues have been updated, and some issues have been resolved through Hotfix 1.2.8.
(#7) PST 2025.02.13(Thu) 23:00 - Known Issues have been updated.
(#6) PST 2025.02.13(Thu) 09:45 – Some issues have been resolved through maintenance-free patch.
(#5) PST 2025.02.13(Thu) 04:00 - Known Issues have been updated.
(#4) PST 2025.02.13(Thu) 00:40 - Known Issues have been updated.
(#3) PST 2025.02.12(Wed) 23:00 – Known Issues have been updated, and some issues have been resolved through Hotfix 1.2.7.
(#2) PST 2025.02.07(Fri) 00:10 – Known Issues have been updated.
(#1) PST 2025.02.06(Thu) 01:30 – Known Issues have been updated.
Greetings, Descendants.
Here are the major issues that were found for The First Descendant in February.
We will continually update this notice with any additional issues and bugs that are found, as well as any impactful issues identified before February. Please keep track of the updates during your gameplay.
[February 27th]
■ (#10) Public Matchmaking Not Canceling After Switching from Private Matchmaking
- When attempting Public Matchmaking after switching to Private Matchmaking and entering content, the Public Matchmaking request is not canceled.
- As a result, if a player enters content via Private Matchmaking and continues playing, the Public Matchmaking request may succeed, causing the player to enter the new content unexpectedly.
[February 19th]
■ (#8) Missing Effect Description in ‘Continuous Exaltation’ Module Tooltip for Languages Other Than Korean/English
- It has been identified that in languages other than Korean and English, the effect description stating that the ‘Continuous Exaltation’ module applies to the ‘1st Active Skill’ is missing.
- Please note that the cooldown and skill power reduction effects of the ‘Continuous Exaltation’ module are applied only to the ‘1st Active Skill.’
■ (#8) Awards and Battle Pass Challenges Not Counting When Responding to Support Requests
- It has been identified that when responding to a Support Request, awards and Battle Pass Challenges requiring ‘Respond to Support Requests’ are not being counted.
[February 13th]
■(#8) (Resolved) Issue with Incorrect Description of ‘The Last Dagger’ Unique Ability Effect
- An issue has been identified where the description of the ‘Ultimatum’ effect in ‘The Last Dagger’ unique ability was incorrectly stated.
ㄴ Currently Displayed: Firearm Damage × Rounds per Magazine × Damage
ㄴ Actual Effect: Firearm ATK × Rounds per Magazine × Damage
- This issue will be fixed in Hotfix 1.2.8. Please note that the actual damage is being applied correctly.
[February 12th]
■ (#8) (Resolved) Incorrect Display of Item Quantity When Purchasing Packages (Excluding 'Paint Bundle')
- We have identified an issue where the item quantity displayed in the ‘acquisition notification window’ is incorrect when purchasing packages from the shop, excluding the 'Paint Bundle.'
- Please note that the actual items are granted according to the quantities specified in the bundle information.
■ (#9) (Resolved)Purchase Button Appearing Active Before Reset for 'Weekly Fine Adjustment Control Axis Package' and 'Weekly Ion Accelerator Package'
- We have identified an issue where the purchase button appears active as if the 'Weekly Fine Adjustment Control Axis Package' and 'Weekly Ion Accelerator Package' can be purchased again before the reset period, after an initial purchase.
- Please note that clicking the purchase button during this period will not allow the purchase, and you will be able to repurchase the packages after the reset period has passed.
■ (#9) (Resolved) Unable to Match When Attempting Private Matching While in Public Matching
- We have identified an issue where attempting private matching for another content while in public matching results in an infinite matching load, preventing access to the content.
- If you encounter this issue, please move to the title screen or reconnect to the game to resume normal gameplay.
■ (#6)(Resolved) Issue with the Fellow’s Abilities Not Functioning Properly
- An issue has been identified where the Fellow’s "Item Auto Pickup" feature is not being applied.
- An issue has been identified where the Fellow’s "Auto-Dismantle Items" feature is being applied without a cooldown.
- This issue is currently being addressed, and a hotfix is being prepared. Please note that the patch schedule may vary depending on the platform. We will provide further updates through an official notice once the patch is complete.
■ (#8) (Resolved) Issue with Duplicate Shortcut Keys Applied to Quantity Adjustment Buttons in Certain UI
- It has been identified that the same shortcut key has been redundantly applied to quantity adjustment buttons in certain UI elements.
■ (#8) (Resolved)Operation: Kate’s Experiment Support Event Reward Display Issue
- We have identified an issue where the reward item for Operation: Kate’s Experiment Assistant Event – Continuous Operation II was incorrectly displayed.
- We sincerely apologize for the confusion caused by the incorrect reward information.
- As an apology for this issue, we will be providing additional compensation. The details of the compensation will be announced through the in-game notice “Kate's Experiment: Call of the Flame Event” on Friday, February 14.
[February 7th]
■ (#3) (Resolved)Issue where Fellow body skins cannot be changed
[February 6th]
■ The 'Restart Mission (R)' button is disabled on the result screen (F2) after aborting a mission.
■(#3) (Resolved) The recent login time is not displayed in the offline friends list popup.
- In Social > Friends > Offline Friends List, the recent login time is not shown in the popup.
■ (#4) Issue with Duplicate Shortcut Keys Applied to Quantity Adjustment Buttons in Certain UI
- It has been identified that the same shortcut key has been redundantly applied to quantity adjustment buttons in certain UI elements.
[February 5th]
■ (#8) (Resolved) The issue where the image of Hagios Sheepdog is not displayed in the Shop > Fellow menu
- Only the image of the Hagios Sheepdog is not displayed, but the product can still be purchased normally.
■ Freyna’s Exclusive Quest Icon Appearing for Other Descendants
- Freyna’s exclusive quest cannot be played with other Descendants and can only be progressed with Freyna or Ultimate Freyna.
■(#8) (Resolved) Support Request Mission Not Disappearing from the Support Request Board After Abandonment
■(#3) (Resolved) The issue where the purification score of elite monsters is applied twice in Void Erosion Purge stages 21, 24, and 27
- In Void Erosion Purge stages 21, 24, and 27, the purification score of elite monsters is applied twice, causing you to achieve 100% purification without defeating some monsters.
[Previous Known Issues]
■ (#3) (Resolved)Issue where random mission icons occasionally appear in the top-left corner of the radar UI during field transitions.
■ (#9) (Resolved)The issue where the Award names ‘Acquire Ines’ and ‘Reach Ines Level’ are displayed in English instead of the appropriate language, except for Korean.
■ The issue where the Fire Rate option of the Tactical Augmentation Core (Tactical Rifle) is not applied under certain circumstances.
- In Update 1.2.4, the Fire Rate option has been temporarily removed when equipping the Tactical Augmentation Core (Tactical Rifle).
- This will be improved in the future to allow players to obtain the Fire Rate option once the issue is resolved.
■ [PS][XBOX] Display of the Top Menu When Clicking the ‘Go to Web Help’ or ‘Content Creator’ Buttons to Navigate to the Homepage
- On the ‘PS’ and ‘XBOX’ platforms, clicking the ‘Go to Web Help’ or ‘Content Creator’ buttons to navigate to the homepage results in the top menu being displayed.
- Please note that, while navigation to other pages within the homepage is possible, actions such as ‘Login,’ ‘Start Game,’ and ‘Enter Coupon’ cannot be performed due to this issue.
■ 'Sigvore's Proof' Item Progress Not Applying in Access Info.
- There is an issue where the progress for the 'Sigvore's Proof' item is not being applied in the Access Info.
■(#8) (Resolved) [English] Mislabeling of Skin Set for male Descendant as "Unisex" in the Store
- This issue is scheduled to be fixed in January 2025. Players who purchased the skin due to this mislabeling can request a refund.
- Details on how to request a refund will be provided in the future "Known Issues" notice when the fix is implemented.
* Players who purchased the skin due to this mislabeling can request a refund through our Customer Service with the account that made the purchase.
- Please provide (1) the name of purchased Descendant skin and (2) purchase date in your request ticket.
- Once refunded, the affected skins will be retrieved from your account. For more details, please contact our Customer Service.
■ [PS5] Voice Chat Issue When Creating a Party on PS4 Platform
- It has been identified that voice chat does not function properly when creating a party on the PS4 platform.
■ Intel CPU Issue.
- Crashes have been reported on some Intel 13th and 14th generation CPUs.
- On PCs using these CPUs, the game may forcefully shut down with an error message stating 'Out of video memory' when launched.
This issue can be partially resolved by adjusting power limits in the BIOS.
- We are awaiting a response from Intel regarding this issue, and we are sharing Intel's official response for your reference.
■ Temporary solutions for client termination issues with certain antivirus Programs
- We have requested for exceptions for The First Descendant to antivirus programs, but some have not been implemented. Below are temporary solutions for this problem.
(1) ‘Bitdefender’ Temporary Solution [FAQ]
- Go to System Protection > Advanced Threat Detection (ATD) > Manage Exclusions menu, select the file or folder for The First Descendant, and save.
(2) ‘McAfee Agent’ Temporary Solution [FAQ]
- Go to McAfee Security > Navigation > Quarantined and Trusted Items, select TheFirstDescendant.exe from the quarantined programs list, and restore it.
■ Solutions for ‘Easy Anti-Cheat’ not functioning correctly
- If Easy Anti-Cheat malfunctions, refer to the FAQ for solutions. If the issue persists, please contact customer support with relevant screenshots.
- Customer Support Access: Official Website > Customer Support > FAQ > Contact Us
Thank you.
(#9) PST 2025.02.26(Wed) 23:00 – Some issues have been resolved through Hotfix 1.2.9.
(#8) PST 2025.02.19(Wed) 23:00 - Known Issues have been updated, and some issues have been resolved through Hotfix 1.2.8.
(#7) PST 2025.02.13(Thu) 23:00 - Known Issues have been updated.
(#6) PST 2025.02.13(Thu) 09:45 – Some issues have been resolved through maintenance-free patch.
(#5) PST 2025.02.13(Thu) 04:00 - Known Issues have been updated.
(#4) PST 2025.02.13(Thu) 00:40 - Known Issues have been updated.
(#3) PST 2025.02.12(Wed) 23:00 – Known Issues have been updated, and some issues have been resolved through Hotfix 1.2.7.
(#2) PST 2025.02.07(Fri) 00:10 – Known Issues have been updated.
(#1) PST 2025.02.06(Thu) 01:30 – Known Issues have been updated.
Greetings, Descendants.
Here are the major issues that were found for The First Descendant in February.
We will continually update this notice with any additional issues and bugs that are found, as well as any impactful issues identified before February. Please keep track of the updates during your gameplay.
[February 27th]
■ (#10) Public Matchmaking Not Canceling After Switching from Private Matchmaking
- When attempting Public Matchmaking after switching to Private Matchmaking and entering content, the Public Matchmaking request is not canceled.
- As a result, if a player enters content via Private Matchmaking and continues playing, the Public Matchmaking request may succeed, causing the player to enter the new content unexpectedly.
[February 19th]
■ (#8) Missing Effect Description in ‘Continuous Exaltation’ Module Tooltip for Languages Other Than Korean/English
- It has been identified that in languages other than Korean and English, the effect description stating that the ‘Continuous Exaltation’ module applies to the ‘1st Active Skill’ is missing.
- Please note that the cooldown and skill power reduction effects of the ‘Continuous Exaltation’ module are applied only to the ‘1st Active Skill.’
■ (#8) Awards and Battle Pass Challenges Not Counting When Responding to Support Requests
- It has been identified that when responding to a Support Request, awards and Battle Pass Challenges requiring ‘Respond to Support Requests’ are not being counted.
[February 13th]
■(#8) (Resolved) Issue with Incorrect Description of ‘The Last Dagger’ Unique Ability Effect
- An issue has been identified where the description of the ‘Ultimatum’ effect in ‘The Last Dagger’ unique ability was incorrectly stated.
ㄴ Currently Displayed: Firearm Damage × Rounds per Magazine × Damage
ㄴ Actual Effect: Firearm ATK × Rounds per Magazine × Damage
- This issue will be fixed in Hotfix 1.2.8. Please note that the actual damage is being applied correctly.
[February 12th]
■ (#8) (Resolved) Incorrect Display of Item Quantity When Purchasing Packages (Excluding 'Paint Bundle')
- We have identified an issue where the item quantity displayed in the ‘acquisition notification window’ is incorrect when purchasing packages from the shop, excluding the 'Paint Bundle.'
- Please note that the actual items are granted according to the quantities specified in the bundle information.
■ (#9) (Resolved)Purchase Button Appearing Active Before Reset for 'Weekly Fine Adjustment Control Axis Package' and 'Weekly Ion Accelerator Package'
- We have identified an issue where the purchase button appears active as if the 'Weekly Fine Adjustment Control Axis Package' and 'Weekly Ion Accelerator Package' can be purchased again before the reset period, after an initial purchase.
- Please note that clicking the purchase button during this period will not allow the purchase, and you will be able to repurchase the packages after the reset period has passed.
■ (#9) (Resolved) Unable to Match When Attempting Private Matching While in Public Matching
- We have identified an issue where attempting private matching for another content while in public matching results in an infinite matching load, preventing access to the content.
- If you encounter this issue, please move to the title screen or reconnect to the game to resume normal gameplay.
■ (#6)(Resolved) Issue with the Fellow’s Abilities Not Functioning Properly
- An issue has been identified where the Fellow’s "Item Auto Pickup" feature is not being applied.
- An issue has been identified where the Fellow’s "Auto-Dismantle Items" feature is being applied without a cooldown.
- This issue is currently being addressed, and a hotfix is being prepared. Please note that the patch schedule may vary depending on the platform. We will provide further updates through an official notice once the patch is complete.
■ (#8) (Resolved) Issue with Duplicate Shortcut Keys Applied to Quantity Adjustment Buttons in Certain UI
- It has been identified that the same shortcut key has been redundantly applied to quantity adjustment buttons in certain UI elements.
■ (#8) (Resolved)Operation: Kate’s Experiment Support Event Reward Display Issue
- We have identified an issue where the reward item for Operation: Kate’s Experiment Assistant Event – Continuous Operation II was incorrectly displayed.
- We sincerely apologize for the confusion caused by the incorrect reward information.
- As an apology for this issue, we will be providing additional compensation. The details of the compensation will be announced through the in-game notice “Kate's Experiment: Call of the Flame Event” on Friday, February 14.
[February 7th]
■ (#3) (Resolved)Issue where Fellow body skins cannot be changed
[February 6th]
■ The 'Restart Mission (R)' button is disabled on the result screen (F2) after aborting a mission.
■(#3) (Resolved) The recent login time is not displayed in the offline friends list popup.
- In Social > Friends > Offline Friends List, the recent login time is not shown in the popup.
■ (#4) Issue with Duplicate Shortcut Keys Applied to Quantity Adjustment Buttons in Certain UI
- It has been identified that the same shortcut key has been redundantly applied to quantity adjustment buttons in certain UI elements.
[February 5th]
■ (#8) (Resolved) The issue where the image of Hagios Sheepdog is not displayed in the Shop > Fellow menu
- Only the image of the Hagios Sheepdog is not displayed, but the product can still be purchased normally.
■ Freyna’s Exclusive Quest Icon Appearing for Other Descendants
- Freyna’s exclusive quest cannot be played with other Descendants and can only be progressed with Freyna or Ultimate Freyna.
■(#8) (Resolved) Support Request Mission Not Disappearing from the Support Request Board After Abandonment
■(#3) (Resolved) The issue where the purification score of elite monsters is applied twice in Void Erosion Purge stages 21, 24, and 27
- In Void Erosion Purge stages 21, 24, and 27, the purification score of elite monsters is applied twice, causing you to achieve 100% purification without defeating some monsters.
[Previous Known Issues]
■ (#3) (Resolved)Issue where random mission icons occasionally appear in the top-left corner of the radar UI during field transitions.
■ (#9) (Resolved)The issue where the Award names ‘Acquire Ines’ and ‘Reach Ines Level’ are displayed in English instead of the appropriate language, except for Korean.
■ The issue where the Fire Rate option of the Tactical Augmentation Core (Tactical Rifle) is not applied under certain circumstances.
- In Update 1.2.4, the Fire Rate option has been temporarily removed when equipping the Tactical Augmentation Core (Tactical Rifle).
- This will be improved in the future to allow players to obtain the Fire Rate option once the issue is resolved.
■ [PS][XBOX] Display of the Top Menu When Clicking the ‘Go to Web Help’ or ‘Content Creator’ Buttons to Navigate to the Homepage
- On the ‘PS’ and ‘XBOX’ platforms, clicking the ‘Go to Web Help’ or ‘Content Creator’ buttons to navigate to the homepage results in the top menu being displayed.
- Please note that, while navigation to other pages within the homepage is possible, actions such as ‘Login,’ ‘Start Game,’ and ‘Enter Coupon’ cannot be performed due to this issue.
■ 'Sigvore's Proof' Item Progress Not Applying in Access Info.
- There is an issue where the progress for the 'Sigvore's Proof' item is not being applied in the Access Info.
■(#8) (Resolved) [English] Mislabeling of Skin Set for male Descendant as "Unisex" in the Store
- This issue is scheduled to be fixed in January 2025. Players who purchased the skin due to this mislabeling can request a refund.
- Details on how to request a refund will be provided in the future "Known Issues" notice when the fix is implemented.
* Players who purchased the skin due to this mislabeling can request a refund through our Customer Service with the account that made the purchase.
- Please provide (1) the name of purchased Descendant skin and (2) purchase date in your request ticket.
- Once refunded, the affected skins will be retrieved from your account. For more details, please contact our Customer Service.
■ [PS5] Voice Chat Issue When Creating a Party on PS4 Platform
- It has been identified that voice chat does not function properly when creating a party on the PS4 platform.
■ Intel CPU Issue.
- Crashes have been reported on some Intel 13th and 14th generation CPUs.
- On PCs using these CPUs, the game may forcefully shut down with an error message stating 'Out of video memory' when launched.
This issue can be partially resolved by adjusting power limits in the BIOS.
- We are awaiting a response from Intel regarding this issue, and we are sharing Intel's official response for your reference.
■ Temporary solutions for client termination issues with certain antivirus Programs
- We have requested for exceptions for The First Descendant to antivirus programs, but some have not been implemented. Below are temporary solutions for this problem.
(1) ‘Bitdefender’ Temporary Solution [FAQ]
- Go to System Protection > Advanced Threat Detection (ATD) > Manage Exclusions menu, select the file or folder for The First Descendant, and save.
(2) ‘McAfee Agent’ Temporary Solution [FAQ]
- Go to McAfee Security > Navigation > Quarantined and Trusted Items, select TheFirstDescendant.exe from the quarantined programs list, and restore it.
■ Solutions for ‘Easy Anti-Cheat’ not functioning correctly
- If Easy Anti-Cheat malfunctions, refer to the FAQ for solutions. If the issue persists, please contact customer support with relevant screenshots.
- Customer Support Access: Official Website > Customer Support > FAQ > Contact Us
Thank you.