(Updated) Known Issues
Greetings, Descendants.
We would like to inform you Known Issues.
Please take note of the matter below and prepare for the test.
We will keep updating this page when additional issues are found.
[Sept 23rd(Sat) Known Issues]
■ Party Matching Issue (Solved on Sept 23rd)
- Some Match Making que has been found to be taking more than 10 minutes.
- Also found intermittently, after match making is automatically canceled on loading screen, match making will not start by pressing 'Start’ button
* If you encounter such a problem, it is temporarily resolvable by moving to the game title screen and reconnecting.
We are very sorry for the inconvenience. We are doing our best to fix this matter as soon as possible, and will make notice when problem is resolved.
[Sept 22nd(Fri) Known Issues]
■ Client Patch
9/22(Fri) There has been a Client Patch to resolve some of the current issues in the game.
For a better gameplay performance, it is highly recommended to exit the game and play after downloading the patch.
(Details)
- Item description that has been miswritten in some quests have been corrected.
- Suspected cause of disconnection during gameplay has been partially improved.
- [PC] Graphic quality has been partially improved on graphic settings “High”
- [PS/Xbox] Version upgrade notification Pop-up has beend applied to inform whenever software version does not match the latest version.
[Sept 21st(Thu) Known Issues]
■ Xbox Client Patch
Client Patch has been applied to the game on Sept 21st to solve issues on Xbox.
For a better gameplay performance, Xbox players are highly recommended to exit the game and play after downloading the patch.
(Details)
- [XSX/XSS] Graphic quality for fidelity mode has been partially improved.
- [XSX/XSS] Game cursor movement stuttering in 120Hz resolution has been fixed.
■ Client Patch
9/21(Thu) There has been a Client Patch that added a Pop-up Notification to appear whenever the game build is not at its latest version.
For a better gameplay experience, please exit the game and update the build to the latest version before playing the game.
■ PS4 Client Patch
Client Patch has been applied to the game on Sept 21st to solve issues on PS4
For a better gameplay performance, PS4 players are highly recommended to exit the game and play after downloading the patch.
(Details)
- [PS4] Character rotation and up & down camera move on the Customize menu has been fixed.
[Sept 20th(Wed) Known Issues]
■ Client Patch
Client Patch has been applied in-game on Sept 20th to solve current issues.
For a better gameplay performance please exit the game and play after downloading the patch.
(Details)
- Additional optimization for PS4 and PS4 pro platforms.
- Missing Module, Accessories set text details restored.
- Void Intercept issues, fixed.
- Descendants & NPC visual appearance error, fixed.
- Shadow effect issue within the Inventory, Customize screen, fixed.
- Invisible 'Devourer’s Symbiont Shield', fixed
■ Error during game access after compiling shaders
- Issues have been found where users can't access the game after compiling shaders 100%
[Sept 19th(Tue) Known Issues]
■ Audio Mix, Combat Sound On/Off Option settings
Sounds are setup to be more intense in speaker environment.
If you want a softer sound environment, please check the settings below.
- Options → Audio → Volume → Audio Mix change to ‘Headphones’
- Options → Audio → Advanced Sound Options → lower ‘Hit Marker Sound Volume’
If you want to turn off the Battle Voice during combat, please check the settings below.
- Options → Audio → Advanced Sound Options → ‘Battle Voice’ OFF
■ Available Slot indication at ‘Assign Module Socket Type’ screen
When you click multiple slots, the outline turns grey, same as when all slots are selected.
Slots that are actually available to assign sockets have green outlines.
■ Void intercept Death count error
- Currently, the Death count is not working properly during the Void intercept.
■ Skill Modification Module Typo (Solved on Sept 20th)
- Some of the Skill Modification Module text details are confirmed missing.
■ Descendant and NPC visual outputs on XB1, XSX (Solved on Sept 20th)
- Sharen character animation shows unnaturally in the Descendant Menu
- Some character faces turn out dark in the Descendant Selecting screen
- There are some occasions where Descendant’s eyes turn out dark
- NPC Anais face shows unnaturally
■ Void Intercept Battle (Solved on Sept 20th)
- XB1, XSX sometimes the items that are dropped in the void intercept battle is not marked on the radar
- Steam, PS5 sometimes the Ultimate items that are dropped in the void intercept battle is not marked on the radar
- XB1, XSX clear timer does not show after finishing a void intercept battle
- XB1, XSX Devourer’s Symbiont Shield is not visible
■ Schedule for Xbox Client Patch (Solved on Sept 20th(Wed))
There will be a client patch to update Xbox’s latest build. Patch will be initiated as soon as it’s prepared.
We will inform you the details when the patch is finished.
If you have any inquiries or feedback please follow link below.
[Go to Customer Service] [Go to OBT Survey]
Thank you.
We would like to inform you Known Issues.
Please take note of the matter below and prepare for the test.
We will keep updating this page when additional issues are found.
[Sept 23rd(Sat) Known Issues]
■ Party Matching Issue (Solved on Sept 23rd)
- Some Match Making que has been found to be taking more than 10 minutes.
- Also found intermittently, after match making is automatically canceled on loading screen, match making will not start by pressing 'Start’ button
* If you encounter such a problem, it is temporarily resolvable by moving to the game title screen and reconnecting.
We are very sorry for the inconvenience. We are doing our best to fix this matter as soon as possible, and will make notice when problem is resolved.
[Sept 22nd(Fri) Known Issues]
■ Client Patch
9/22(Fri) There has been a Client Patch to resolve some of the current issues in the game.
For a better gameplay performance, it is highly recommended to exit the game and play after downloading the patch.
(Details)
- Item description that has been miswritten in some quests have been corrected.
- Suspected cause of disconnection during gameplay has been partially improved.
- [PC] Graphic quality has been partially improved on graphic settings “High”
- [PS/Xbox] Version upgrade notification Pop-up has beend applied to inform whenever software version does not match the latest version.
[Sept 21st(Thu) Known Issues]
■ Xbox Client Patch
Client Patch has been applied to the game on Sept 21st to solve issues on Xbox.
For a better gameplay performance, Xbox players are highly recommended to exit the game and play after downloading the patch.
(Details)
- [XSX/XSS] Graphic quality for fidelity mode has been partially improved.
- [XSX/XSS] Game cursor movement stuttering in 120Hz resolution has been fixed.
■ Client Patch
9/21(Thu) There has been a Client Patch that added a Pop-up Notification to appear whenever the game build is not at its latest version.
For a better gameplay experience, please exit the game and update the build to the latest version before playing the game.
■ PS4 Client Patch
Client Patch has been applied to the game on Sept 21st to solve issues on PS4
For a better gameplay performance, PS4 players are highly recommended to exit the game and play after downloading the patch.
(Details)
- [PS4] Character rotation and up & down camera move on the Customize menu has been fixed.
[Sept 20th(Wed) Known Issues]
■ Client Patch
Client Patch has been applied in-game on Sept 20th to solve current issues.
For a better gameplay performance please exit the game and play after downloading the patch.
(Details)
- Additional optimization for PS4 and PS4 pro platforms.
- Missing Module, Accessories set text details restored.
- Void Intercept issues, fixed.
- Descendants & NPC visual appearance error, fixed.
- Shadow effect issue within the Inventory, Customize screen, fixed.
- Invisible 'Devourer’s Symbiont Shield', fixed
■ Error during game access after compiling shaders
- Issues have been found where users can't access the game after compiling shaders 100%
[Sept 19th(Tue) Known Issues]
■ Audio Mix, Combat Sound On/Off Option settings
Sounds are setup to be more intense in speaker environment.
If you want a softer sound environment, please check the settings below.
- Options → Audio → Volume → Audio Mix change to ‘Headphones’
- Options → Audio → Advanced Sound Options → lower ‘Hit Marker Sound Volume’
If you want to turn off the Battle Voice during combat, please check the settings below.
- Options → Audio → Advanced Sound Options → ‘Battle Voice’ OFF
■ Available Slot indication at ‘Assign Module Socket Type’ screen
When you click multiple slots, the outline turns grey, same as when all slots are selected.
Slots that are actually available to assign sockets have green outlines.
■ Void intercept Death count error
- Currently, the Death count is not working properly during the Void intercept.
■ Skill Modification Module Typo (Solved on Sept 20th)
- Some of the Skill Modification Module text details are confirmed missing.
■ Descendant and NPC visual outputs on XB1, XSX (Solved on Sept 20th)
- Sharen character animation shows unnaturally in the Descendant Menu
- Some character faces turn out dark in the Descendant Selecting screen
- There are some occasions where Descendant’s eyes turn out dark
- NPC Anais face shows unnaturally
■ Void Intercept Battle (Solved on Sept 20th)
- XB1, XSX sometimes the items that are dropped in the void intercept battle is not marked on the radar
- Steam, PS5 sometimes the Ultimate items that are dropped in the void intercept battle is not marked on the radar
- XB1, XSX clear timer does not show after finishing a void intercept battle
- XB1, XSX Devourer’s Symbiont Shield is not visible
■ Schedule for Xbox Client Patch (Solved on Sept 20th(Wed))
There will be a client patch to update Xbox’s latest build. Patch will be initiated as soon as it’s prepared.
We will inform you the details when the patch is finished.
If you have any inquiries or feedback please follow link below.
[Go to Customer Service] [Go to OBT Survey]
Thank you.