Once Human News

[h2]Dear Metas,[/h2][p]Thank you for your feedback. To provide a better experience, the Version 2.1.2 update will also include the following changes:[/p][h3]Mod System[/h3][p]1. Optimized the display of mod information. The Mods interface now shows your current mod count and the maximum limit. These numbers will turn red when you are approaching the limit.[/p][p]2. Optimized the filter function on the Exchange screen. More suffix filters are now available, and the system will remember your last filter selection.[/p][p]3. Optimized the Disassembly Bench. To make it easier to disassemble low-rarity mods in bulk, the Disassembly Bench now lets you filter mods by level range.[/p][p]
[/p][p]We will continue to monitor community feedback and work on fixes and optimizations. If you have any questions and suggestions, feel free to share them with us![/p][p]Once Human Development Team[/p]

[h3]Dear Metas,[/h3][p]If you encounter any issues while playing, please contact us using the following methods:[/p][p]PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.[/p][p]Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.[/p][p][/p][p]If you're offline, you can also report issues via our official email: [/p][p][email protected][/p][p]. We'll investigate as soon as we receive your message.[/p][p][/p][p]Since the official release of Once Human version 2.1.2, we've been gathering community feedback and actively addressing your concerns.[/p][p][/p][h3]Here are the current details of the changes we've made:[/h3][p]1. Fixed the server lag issues following the update. As of August 27, 8:00 PM (PT), server lag issues have been fixed, and you can play without concern.[/p][p]2. Fixed an issue where some purchases were not delivered due to the server lag issues following the Version 2.1.2 update. Any outstanding purchases will be delivered by today.[/p][p]3. We've received reports that some players obtained mods with four Legendary attributes. The maximum enhancement level for mods is 17, so acquiring four Legendary attributes should be impossible. This issue occurred because the enhancement limit was not applied due to server lag issues following the Version 2.1.2 update. We have implemented an urgent fix and will subsequently recall all affected mods. More details on the recall will be announced soon.[/p][p]4. Fixed an issue where some Metas who entered the tutorial before the maintenance update could not complete the "Eliminate the invading Deviants" task after the update, which blocked further progress in the tutorial.[/p][p]5. Fixed an issue affecting the display of the Scenario Progress interface on custom servers in RaidZone mode.[/p][p]6. Fixed an issue where crates could not be placed on certain furniture, such as tables.[/p][p]7. Fixed an issue where the Beastmaster's displayed breeding limit for animals was incorrect.[/p][p]8. Fixed an issue where the pulling effect of Frost Vortex only triggered once.[/p][p]9. Fixed an issue where certain main story NPCs in Blackfell in Manibus would disappear abnormally.[/p][p]10. Fixed an issue where Gravity Integrators could not be placed in some situations.[/p][p]11. Fixed an issue where elevators in wilderness strongholds sometimes disappeared.[/p][p]12. Fixed an issue where animals in the territory would lag under certain conditions.[/p][p]13. Fixed an issue where Bone-in Deviated Sausage recipe in Blackfell could not be picked up.[/p][p]14. Fixed an issue where Steam would get stuck at 5% while merging patches.[/p][p]We will send compensation to all Metas as a token of apology. Thank you for your understanding and support.[/p][p][/p][p]Once Human Development Team[/p][p][/p]

[p]Dear Metas,[/p][p] [/p][p]From July 30th to August 25th, Once Human banned a total of 781 Players. This includes 540 players penalized for cheating, 118 accounts suspended for alt-account exploitation and linked violations, 123 players penalized for malicious interference.[/p][p]Recently, we've received many questions concerning recent account bans for wall-clipping exploits in RaidZone mode. Hence, we wanted to take this chance to provide some clarification.[/p][p]Our backend data indicates that some players have been exploiting a flaw in our building models to perform wall-clipping actions, including passing through walls at certain corners or shooting through walls.[/p][p]Our anti-cheat system uses a combination of AI detection and human review. As our AI model is still being refined, a small number of innocent players were mistakenly penalized. For example, due to an edge case in the detection algorithm, some players were incorrectly penalized for using Shattered Maiden. This issue has been fixed in the August 28 update, and we sincerely apologize for any inconvenience caused.[/p][p]If you have any questions or objections regarding your penalty, please contact us through the in-game appeal system.[/p][p]To tackle both cheating and false positives at their root, we're implementing dedicated fixes to our building and wall models. This includes optimizing their collision logic and patching known wall-clipping exploits. We're also upgrading our AI detection model to account for each player's gameplay history and habits. This holistic approach should reduce the chance of mistaken penalties.[/p][p]If you discover any new wall-clipping exploits or other rule violations, please report them to us through the Feedback Platform or our Customer Service channels. We'll also continue to monitor this issue and make improvements as required.[/p][p]Below is a list of players recently penalized for severe violations. The accounts involved have been reviewed and confirmed to be in violation. For any questions, please contact in-game customer support.[/p][p][/p][p][/p][p]1. Language violations[/p][p]From July 30th to August 25th, 2025, a total of 2,681 players received bans of varying durations for language violations:[/p][p]30 days — 87 players[/p][p]7 days — 167 players[/p][p]1 day —  1,273 players[/p][p]2 hours — 644 players[/p][p](Due to space limitations, we do not provide the list of players banned for speech violations.)[/p][p] [/p][p]We've been paying close attention to feedback regarding the chat restriction system and have launched a focused optimization effort. Improvements include upgraded smart filtering to reduce false positives and better manual review processes for more accurate judgment. We'll continue refining this system to make communication smoother.[/p][p]This world is brought to life by your interactions—whether you're sharing highlights or fighting alongside friends, every sincere exchange brings warmth to the game. We hope everyone uses kind words to build meaningful memories and protect the beauty of the world of Nalcott together.[/p][p] [/p][p]2. Use of cheats or hacks[/p][p]We will identify the characteristics of newly discovered cheats and use them for retroactive investigations. After banning an account, we will check if it has any associated "alt" accounts and ban those as well.[/p][p]The following is the list of players penalized for using cheats or hacks from July 30th to August 25th, 2025:[/p][p]* Server shown is where the ban was issued.
[/p][p][/p][p]3. Malicious exploitation of game mechanics to disrupt others (e.g., blocking roads with vehicles, intentional interference, obstructive building placement, etc.)[/p][p] [/p][p]We take a firm stance against behaviors that disrupt others' gaming experiences. If you come across such behavior, please report it via the in-game reporting system or to customer support.[/p][p]Going forward, any verified malicious behavior that disrupts gameplay will result in immediate bans. We encourage all Meta-Humans to play responsibly and help us maintain a fair and enjoyable gaming environment.[/p][p] [/p][p]Below is the list of players penalized for maliciously exploiting game mechanics between July 30th to August 25th, 2025. Due to space limitations, only ban records are displayed:[/p][p] [/p][p]Once Human Development Team[/p]

[p]After the maintenance on August 28, the server experienced unusual lag. During this time, we received reports that some players obtained mods with four Legendary attributes. Normally, the max enhancement level for mods is 17, so acquiring four Legendary attributes is impossible. The issue occurred because the enhancement attempt limit was not applied correctly during the server instability. As a result, we will roll back affected mods (including those with four Legendary attributes and others created through the bug). Details on this process will be shared in a later announcement. We sincerely apologize for the inconvenience and thank you for your understanding and support.[/p][p][/p][p]Once Human Development Team[/p]

[p]Availability: August 27 - September 24(PT)[/p][h3]Loot Crate Item Drop Rates:[/h3][p]1) Lightforge Gem: 7.00%[/p][p]2) Legendary Lightforge Collection Items: 0.23%[/p][p]Including Midnight Kiss Set and Void Wings Skin: Quantum Floater.[/p][p]3) Epic Lightforge Collection Items: 0.77%[/p][p]Including Formula: Vine-Lit Chandelier.[/p][p]4) Other Epic Rewards: 54.33%[/p][p]Including Spider's Web Makeup Pack, Rhythm Cyclone Shorts, Ready to Bloom, Weapon Charm: Artwork, Cradle Charm: Light Catcher, Sticker: Tornado, and Sticker: Summer.[/p][p]5) Other Rare Rewards: 37.67%[/p][p]Including Grinning Hat, Weapon Charm: Letter, and Sticker: Candy.[/p]