Once Human News

[h2][/h2][h2]Dear Metas,[/h2][p]If you encounter any issues while playing, please contact us using the following methods:[/p][p]PC: ESC - Support & Feedback - Submit Suggestion[/p][p]Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion[/p][p][/p][p]If you're offline, you can also report issues via our official email: [email protected]. We'll investigate as soon as we receive your message.[/p][p][/p][p]We've been gathering community feedback and actively addressing your concerns.[/p][h3]The following are the ongoing/completed fixes:[/h3][p]1.The spawn condition for the original Hunting Squads has been adjusted from carrying 500 Deviant Seeds to 100.[/p][p]2.Optimized the daily acquisition of Deviant Seeds and adjusted the drop quantities and probabilities in gameplay. Metas will now find it easier to obtain Deviant Seeds.[/p][p]3.\[RaidZone only] Fixed an issue where some operational events within the RaidZone were incorrectly producing non-RaidZone Deviantions.[/p][p]4.Fixed an issue where some Mod Selection Crates did not fully display the available mods.[/p][p][/p][p]Once Human Development Team[/p]

[p]Dear Metas,[/p][p]Since the launch of S3 Aberrant Progeny, we've received enthusiastic attention and active participation from all Metas, along with a wealth of player feedback. The development team extends our heartfelt gratitude to all Metas. Meanwhile, we've compiled and addressed the most frequently asked questions:[/p][p] [/p][p]Q1: The materials required for Territory protection in Pollution Zones, such as Stardust Ore, are excessively costly and overly diverse, making the investment in base-building disproportionate to the output.[/p][p]A: We sincerely apologize for the inconvenience caused. Due to calculation discrepancies, a bug requiring excessive materials for Territory protection in Pollution Zones was confirmed after the January 21 (PT) update. This issue was resolved on the same day.[/p][p]Regarding the high resource consumption in Pro Difficulty Deviant Zones, after careful evaluation, we believe the current values are reasonable. As the highest-level Pollution Zones, Pro Difficulty Deviant Zones are designed for maximum rewards with corresponding high risks. Maintaining Territories here demands greater resource investment, encouraging well-prepared Metas to engage in challenges rather than permanent occupation. Players can establish bases in Normal or Hard Difficulty Deviant Zones for more stable gameplay, progressing to higher difficulties when adequately equipped. We'll continue monitoring this system and appreciate your understanding.[/p][p] [/p][p]Q2: While exploring Pollution Zones, we've found Stardust Ore extremely difficult to obtain, with Mining Platforms being inefficient. We hope for increased Stardust Ore yields in Pollution Zones.[/p][p]A: This was caused by a bug. We've implemented fixes across all scenarios except "Deviation: Survive, Capture, Preserve" which will receive comprehensive adjustments to all related outputs after the February 4 (PT) update. Post-adjustment, Stardust Ore resources in Pollution Zones should be more stable and better aligned with high-risk zone reward expectations.[/p][p] [/p][p]Q3. The corrosion mechanism for structures in the Pollution Zone is unreasonable. Currently, the corrosion speed is too fast, and the material cost for reinforcement is excessively high. The current settings hinder players who engage in large-scale construction.[/p][p]A: We’ve received this feedback and are continuously monitoring and evaluating the related mechanics to better understand the actual impact and data performance. Meanwhile, optimization plans are also in preparation. We will address the issues raised with adjustments and improvements in future updates, and the revised plans will be announced promptly. For now, we recommend that Metas choose their Territory locations based on their in-game pace and resource availability. Thank you for your understanding and support.[/p][p] [/p][p]Q4. The Stardust Generator in the Pollution Zone is malfunctioning, and the Stardust Miner cannot operate.[/p][p]A: Currently, the rule for determining whether an area is within the Pollution Zone is based on whether the Territory Terminal is inside it. Some Metas have their Territory Terminal outside the Pollution Zone while their production facilities are inside, which prevents them from obtaining the corresponding resource output. We acknowledge that this mechanic may cause inconvenience in actual gameplay and will schedule optimizations in future updates.[/p][p] [/p][p]Q5. The overall experience of the "You're Delicious" Whim is poor: it turns enemy drops into meat/berries, including loot from chests, and the countdown refresh mechanic of the Whim negatively affects gameplay.[/p][p]A: We sincerely apologize that the "You're Delicious" Whim did not meet expectations and caused inconvenience and frustration during Metas' adventures. Currently, this Whim has been temporarily disabled in instances. In the game, Energy remains tied to Survival Stats and must be maintained continuously. We will continue monitoring and evaluating whether further adjustments are needed. Additionally, we are collecting feedback and suggestions regarding this Whim’s mechanics—feel free to share your thoughts via the Once Human Co-Dev Feedback Platform.[/p][p] [/p][p]Q6. The enemy base destruction mechanic in Pro Difficulty Deviant Zones is unreasonable, with some players maliciously luring enemies to attack other players' structures in the Pollution Zone.[/p][p]A: Pollution Zones are high-risk, high-reward areas with inherent dangers. The enemy base destruction mechanic only applies to Pro Difficulty Deviant Zones. Based on feedback, we've added a feature where loot from destroyed bases will automatically go into the vault to minimize unnecessary losses. This update is expected to go live this week. Note: If a player's resources exceed the vault capacity, any surplus will still be lost after base destruction. Please monitor your resource levels and capacity.[/p][p] [/p][p]Q7. Deviant Sprouts cannot be stacked, taking up too much backpack space.[/p][p]A: Since each Deviant Sprout's durability is calculated independently, they cannot be stacked. We apologize for the inconvenience. To address this, we'll introduce a dismantling feature for Deviant Sprouts after the February 4 (PT) update. Metas can disassemble unwanted Sprouts into Deviant Seeds at the Disassembly Bench to save backpack space.[/p][p] [/p][p]Q8. There's no clear explanation of new mechanics like Deviant Zones or Void/Solid State—how they work, their weaknesses, or combat strategies. I don't want to read lengthy patch notes and hope for more in-game guidance.[/p][p]A: Thank you for the feedback. We're improving tutorial prompts and explanations. Currently, you can access detailed rules by long-pressing the button on the interface. Future updates will add hints to map pins, clearer combat tutorials, and mechanics breakdowns to help Metas better understand Deviant Zone logic and enemy traits.[/p][p] [/p][p]Q9. Deviant Chests disappear too quickly (only 1 minute). Often I'm too busy fighting enemies to collect rewards, and opening chests requires holding a button without moving—leaving me vulnerable to attacks.[/p][p]A: Thank you for your feedback. After the version update on February 4 (PT), the duration of Deviant Chests will be extended to 5 minutes, giving you more time to explore and compete. Additionally, the chests will now have a chance to drop exclusive Aberrant Progeny Vision creatures, adding more surprises and rewards to your adventures.[/p][p] [/p][p]Q10: The Phantasmal Zones often appear in areas completely devoid of creatures, making it impossible to capture any animals.[/p][p]A: We’ve confirmed that the abnormal creature spawn issue in the Phantasmal Zones is a bug, preventing some Metas from capturing animals. This issue has will be fixed with the February 4 (PT) update. Thank you for your feedback and patience.[/p][p] [/p][p]This concludes the S3 Aberrant Progeny FAQ Dev Blog. We hope it addresses some of your questions.[/p][p][/p][p]Once Human Development Team[/p]

[p]Dear Metas,[/p][p]Since the online co-dev test for Island Paradise began, we've received thousands of feedback submissions. We sincerely thank Metas for your passionate attention and valuable suggestions—every piece of feedback serves as the core motivation for our continuous game optimization.[/p][p]After systematically organizing and thoroughly researching your suggestions, following intense development and iterations, Eternaland's "Island Paradise" will undergo optimizations and updates on February 4 (PT). This time, we are focusing on the frequently reported player feedback regarding the "lack of gameplay depth". We have added new facilities and gameplay mechanics to Island Paradise, aiming to provide Metas with more engaging custom content. We sincerely invite everyone to become testers of the new paradise and experience the joy of creation together![/p][p] [/p][p]Click the Main Interface (PC: ESC menu; Mobile: Menu button - Eternaland button), select Island Paradise in Eternaland, and you can create your own paradise or participate in gameplay created by others.[/p][p] [/p][p] [/p][p]In Hide and Seek mode, players can create small houses or streets for hiding. One group of players transforms into various objects while the other group must identify them. The last remaining team wins.[/p][p] [/p][p] [/p][p]When creating a gameplay, Metas will see the newly added Hide and Seek option.[/p][p]Select \[Start Creating] to begin construction.[/p][p] [/p][p] [/p][p]Visit a creator's home page to subscribe to them. Once subscribed, you can view the creator's new works.[/p][p] [/p][p] [/p][p] [/p][p] [/p][p] [/p][p]On the gameplay details page, you can donate Paradise Coins to creators. Donating will increase the visibility of the creator's gameplay on the homepage, giving your favorite creators more exposure![/p][p]You can earn Paradise Coins by playing in the paradise daily, publishing paradises, completing paradise challenges, or receiving donations from other players! Feel free to actively engage in building and enjoying the paradise.[/p][p] [/p][p] [/p][p]Added a Paradise Personal Hub where you can view your information and participate in Paradise challenges.[/p][p]\[My Profile]: Displays your personal information[/p][p]\[My Subscriptions]: Shows the creators you've subscribed to[/p][p]\[Paradise Challenges]: Earn additional rewards by completing weekly challenges[/p][p] [/p][p] [/p][p]These are the updates for Island Paradise. In addition to the above, we are also organizing customizable content for players in Eternaland and Custom Servers, undergoing a comprehensive overhaul to deliver a freer and more user-friendly creative paradise. We will keep Metas updated on the progress through Dev Blogs and continue collecting your brilliant ideas. Thank you for your attention and support, Metas! [/p][p] [/p][p]Once Human Development Team[/p][p] [/p]

[p]Dear Metas,[/p][p]Based on the rules outlined in the "Dev Blog | Mod System Overhaul and Compensation Plan"[/p][p][dynamiclink][/dynamiclink]and the "Dev Blog丨Mod Revamp - Follow-up on Frequently Asked Questions”[/p][p][dynamiclink][/dynamiclink]we distributed the "Shiny Mod Compensation" and "Mod Dust Compensation" after the maintenance update on January 21(PT). Due to complex issues such as log data errors and account binding migrations, a small number of players did not receive compensation emails, encountered incorrect reward quantities, or experienced duplicate claims. We hereby provide a detailed explanation of the situation and the progress of our resolution to all Metas:[/p][h3]Issue Types and Resolution Progress[/h3][p]1. Missing or Underpaid Compensation: As of January 27(PT), we have completed the redistribution in multiple batches for all affected Metas who missed or received insufficient compensation. All eligible Metas have now received the due Shiny Mod - Selection Crates and the corresponding amount of Mod Dust. If you still have not received your compensation, please submit feedback through customer support, and we will address it as soon as possible.[/p][p] [/p][p]2. Losses Due to Opening Multiple Selection Crates at once or Selecting ≥2 Identical Shiny Mods: Due to an imperfect mechanism in the Shiny Mod - Selection Crates, selecting the same Shiny Mod multiple times in a single batch opening would only grant one copy, resulting in losses. We fixed this issue on January 27(PT) and redistributed the missing Shiny Mods on January 28(PT).[/p][p] [/p][h3]Apologies and Commitments[/h3][p]We sincerely apologize for the unnecessary confusion and concerns caused to some Metas during this compensation distribution process.[/p][p]To prevent similar issues from recurring, we will implement the following measures:[/p][p]1. Optimize the monitoring mechanism for compensation distribution by adding small-scale verification before full rollout.[/p][p]2. Improve uniqueness validation in the redistribution process to prevent duplicate distributions.[/p][p]3. Establish more responsive issue-reporting channels. If you have any concerns about distribution, please provide feedback immediately via customer support or the Once Human Co-Dev Feedback Platform.[/p][p][/p][p]We sincerely appreciate the understanding and support from all Metas regarding the Mod system revamp, as well as your oversight and tolerance of our work. [/p][p] [/p][p]Once Human Development Team[/p][p] [/p][p] [/p]

[p]Dear Metas,[/p][p]From January 16 to January 22, Once Human banned a total of 215 players overseas, including 92 penalized for cheating, 6 for using studio accounts or cheat alts, and 7 for maliciously disrupting other players.[/p][p]Because the AI model is still being updated, backend monitoring data shows there is still a slight chance of false bans being triggered. If you have any questions or concerns about a penalty, please submit an appeal through the in-game appeal screen. We sincerely apologize for any inconvenience this may have caused.[/p][p]We've continued to receive reports from Metas about cheating behavior. This week, there have been numerous reports of cheating types such as speed hacks, flying, wallhacks, and abnormal hit detection. We've promptly verified and taken action on these cases.[/p][p]Moving forward, we will enhance real-time data monitoring and retrospective enforcement against groups engaging in malicious in-game behaviors like frequent use of hacks, carrying cheaters, or verbal harassment. Once suspicious malicious activities or benefits gained through cheating are detected, we will conduct periodic retrospective penalties. The list of penalized accounts will be published in the corresponding cycle's Fair Play Announcement. We reiterate that RaidZone is a survival competition experience that emphasizes fairness. Any individual or team actions that disrupt the game's fair environment are strictly prohibited. We encourage all Metas to report such incidents and submit evidence through the in-game reporting system or other official feedback channels. Upon verification, appropriate actions will be taken.[/p][p]Additionally, any exploitation of automated scripts, game exploits, or bugs to gain unfair advantages will result in penalties once confirmed.[/p][p]If you encounter any violations in the game, please report them through the designated channels or official customer service. We will prioritize investigation and eliminate any behavior that undermines fair play. Let’s work together to maintain a fair gaming ecosystem and reject malicious actions! Thank you for your understanding and support, Metas![/p][p]Below is a list of players recently penalized for severe violations. The accounts involved have been reviewed and confirmed to be in violation. For any questions, please contact in-game customer support.[/p][p][/p][p]1. Language violations[/p][p]From January 16th to January 22nd, 2026, a total of 110 players received bans of varying durations for language violations:[/p][p]30 days — 3 players[/p][p]7 days — 12 players[/p][p]1 day — 75 players[/p][p]2 hours — 20 players[/p][p](Due to space limitations, we do not provide the list of players banned for speech violations.)[/p][p][/p][p]We've been paying close attention to feedback regarding the chat restriction system and have launched a focused optimization effort. Improvements include upgraded smart filtering to reduce false positives and better manual review processes for more accurate judgment. We'll continue refining this system to make communication smoother.[/p][p]This world is brought to life by your interactions—whether you're sharing highlights or fighting alongside friends, every sincere exchange brings warmth to the game. We hope everyone uses kind words to build meaningful memories and protect the beauty of the world of Nalcott together.[/p][p][/p][p]2. Use of cheats or hacks[/p][p]We will identify the characteristics of newly discovered cheats and use them for retroactive investigations. After banning an account, we will check if it has any associated "alt" accounts and ban those as well.[/p][p]The following is the list of players penalized for using cheats or hacks from January 16th to January 22nd, 2026:[/p][p]* Server shown is where the ban was issued.[/p][p]3. Malicious exploitation of game mechanics to disrupt others (e.g., blocking roads with vehicles, intentional interference, obstructive building placement, etc.)[/p][p]We take a firm stance against behaviors that disrupt others' gaming experiences. If you come across such behavior, please report it via the in-game reporting system or to customer support.[/p][p]Going forward, any verified malicious behavior that disrupts gameplay will result in immediate bans. We encourage all Meta-Humans to play responsibly and help us maintain a fair and enjoyable gaming environment.[/p][p]Below is the list of players penalized for maliciously exploiting game mechanics between January 16th to January 22nd, 2026. Due to space limitations, only ban records are displayed:[/p][p][/p][p]Once Human Development Team[/p]