Once Human News

[p]Dear Meta,[/p][p]To foster a better server ecosystem and continuously enhance the gameplay experience for Meta-Humans within scenarios, we will be adjusting the server launch schedule. The updated rules are as follows:[/p][p]Ⅰ. Scenario Start Rule Adjustments[/p][p]1. After the version maintenance update on August 13, server launches will primarily focus on scenario servers with the "Visional" tag, including: Endless Dream, Manibus, The Way of Winter, Prismverse's Clash, and Evolution's Call.[/p][p]2. Scenario servers without the "Visional" tag will move to a monthly launch schedule, starting once on the 1st day of each month. This will officially begin on September 1, covering: Endless Dream, Manibus, The Way of Winter, Prismverse's Clash, and Evolution's Call.[/p][p]3. To create a better server ecosystem and improve in-scenario gameplay, the Southeast Asia, South America, and Hong Kong/Macau/Taiwan regions will temporarily suspend the Evolution's Call scenario. Other regions will no longer launch Evolution's Call or Prismverse's Clash without the "Visional" tag.[/p][p]Ⅱ. Scenario Start Timing Adjusted[/p][p]We have received a large amount of feedback from Meta-Humans requesting a clearer and more consistent server launch schedule.[/p][p]Therefore, after the version maintenance update on August 14, all server launches will be standardized to 8:00 AM in each respective region and will follow fixed weekly intervals. Meta-Humans can use this schedule to better plan their gameplay.[/p]

• [p]North America, Europe:[/p]

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• [p]Southeast Asia:[/p]

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• [p]South America, Hong Kong/Macau/Taiwan:[/p]

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• [p]Japan, Republic of Korea:[/p]

• [p]We will also open additional servers when capacity allows to ensure Meta-Humans' gameplay needs are met.[/p]
• [p]The number of servers opened will be based on how many Meta-Humans pre-registered.[/p]

[p]Once Human Development Team[/p]

[p]Availability: August 13 - September 10(PT)[/p][h3]Loot Crate Item Drop Rates:[/h3][p]1) Lightforge Gem: 7.00%[/p][p]2) Legendary Lightforge Collection Items: 0.23%[/p][p]Including Iridescent Vestige Set and Lost Spark - MPS5.[/p][p]3) Epic Lightforge Collection Items: 0.77%[/p][p]Including Designer's Workstation: ZapCam.[/p][p]4) Other Epic Rewards: 54.33%[/p][p]Including Tornado Hairstyle Pack, Phantom Chase Jacket, Ashenblade Boots, Decal: Killer Rabbit, Weapon Charm: Lucky Coin, Cradle Charm: Red Wing Key, and Sticker: Boost.[/p][p]5) Other Rare Rewards: 37.67%[/p][p]Including Trendsetter Greenfield Top, Sticker: Starglow, and Cradle Charm: Steel Knuckle.[/p]

[p][/p][h2]Dear Metas,[/h2][p]If you encounter any issues while playing, please contact us using the following methods:[/p][p]PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.[/p][p]Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.[/p][p][/p][p]If you're offline, you can also report issues via our official email: [email protected]. We'll investigate as soon as we receive your message.[/p][p][/p][p]Since the official release of Once Human version 2.1.0, we've been gathering community feedback and actively addressing your concerns.[/p][h3]Here are the current details of the changes we've made:[/h3][p]1. Fixed an issue where weapons could not be withdrawn properly from the Account Depot on mobile devices.[/p][p]2. Fixed an issue where Disassembly Bench: Black Hole would incorrectly push the RV.[/p][p]3. Fixed an issue where Stardust Milk, Stardust Goat Milk, and Stardust Deer Milk could not be selected as optional ingredients when making Cheese in the inherited kitchen.[/p][p]4. Fixed an issue where some players were unable to sign up or enter the server after being forcibly removed from a scenario.[/p][p]5. Fixed an issue where characters in Moonlake Depot could be pulled underground.[/p][p]6. Fixed an issue where some wallpapers displayed incorrectly after changing building skins.[/p][p]7. Fixed an issue where Mitsuko's Marks could not be used.[/p][p]8. Fixed an issue where some Meta-Human territories had two Territory Terminals.[/p][p]Once Human Development Team[/p][p]
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[h2]Dear Metas,[/h2][p]If you encounter any issues while playing, please contact us using the following methods:[/p][p]PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.[/p][p]Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.[/p][p][/p][p]If you're offline, you can also report issues via our official email: [email protected]. We'll investigate as soon as we receive your message.[/p][p][/p][p]Since the official release of Once Human version 2.1.0, we've been gathering community feedback and actively addressing your concerns.[/p][h3]Here are the current details of the changes we've made:[/h3][p]1. Fixed an issue in The Way of Winter where tasks related to the Chaosweaver were not counting correctly.[/p][p]2. Fixed a display issue in Prismverse’s Clash where the progress screen appeared incorrectly on permanent servers.[/p][p]3. Fixed an issue where some Meta-Humans spawned at wrong locations in RaidZone Mode.[/p][p]4. Fixed a rare issue where territories were unexpectedly removed after Meta-Humans entered a permanent server.[/p][p]5. Some Meta-Humans reported unclaimed Deviations in the Dream Pop event's Securement Silo. To thank you for your enthusiastic participation, the claim portal for the Deviation Securement Silo will reopen from 6:00 on August 7 to 6:00 on August 13 (Server Time). If you haven't claimed all your Deviations, please make sure to collect them during this time.[/p][p]6. Fixed a rare issue where the screen would stutter during login.[/p][p]7. Fixed an issue in RaidZone Mode where tamed animals had abnormal stats.[/p][p]8. Fixed an issue where the Rosetta Bruiser would deal abnormal damage.[/p][p]9. Fixed an issue where server tags displayed incorrectly in RaidZone Mode.[/p][p]10. Fixed an exploit in Endless Dream where Meta-Humans could get the first Eternal Dreamer kill reward by switching servers. Going forward, you will no longer receive this reward if the Eternal Dreamer on the destination server has already been defeated. Details on recovery and penalties for violating accounts will be disclosed in a future announcement. We remain committed to keeping the game fair for everyone and will take serious action against any exploitation of bugs. Thank you for your understanding and continued support![/p][p]Once Human Development Team[/p][p]
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[p]Dear Metas,[/p][p]
[/p][p]From June 29th to July 29th, Once Human banned a total of 735 Players. This includes 479 players penalized for cheating (461 PC players and 18 mobile players), 101 accounts suspended for alt-account exploitation and linked violations, 106 players penalized for malicious interference, and 49 players banned for bug exploitation.[/p][p]
[/p][p]Since the launch of Once Human: RaidZone, we've upgraded our anti-cheat systems by reverse-engineering external cheats and continuously improving our detection models. We've also identified players engaging in "cheat-carrying," which severely disrupts the game environment. These players will face strict punishment, including gameplay restrictions and account suspensions based on the severity of their actions. In addition, we are developing the following features: in-world real-time ban notifications, ban status display on player namecards, ban notices on the death screen, quick-report hotkeys, and expanded reporting channels to help players access and submit reports more easily. Stay tuned to future official announcements for more details.[/p][p]
[/p][p]Below is a list of players recently penalized for severe violations. The accounts involved have been reviewed and confirmed to be in violation. For any questions, please contact in-game customer support.[/p][p][/p][p]1. Language violations[/p][p]From June 29th to July 29th, 2025, a total of 2,681 players received bans of varying durations for language violations:[/p][p]30 days — 40 players[/p][p]7 days — 165 players[/p][p]1 day — 1,441 players[/p][p]2 hours — 1,035 players[/p][p](Due to space limitations, we do not provide the list of players banned for speech violations.)[/p][p]
[/p][p]We've been paying close attention to feedback regarding the chat restriction system and have launched a focused optimization effort. Improvements include upgraded smart filtering to reduce false positives and better manual review processes for more accurate judgment. We'll continue refining this system to make communication smoother.[/p][p]This world is brought to life by your interactions—whether you're sharing highlights or fighting alongside friends, every sincere exchange brings warmth to the game. We hope everyone uses kind words to build meaningful memories and protect the beauty of the world of Nalcott together.[/p][p]
[/p][p]2. Use of cheats or hacks[/p][p]We will identify the characteristics of newly discovered cheats and use them for retroactive investigations. After banning an account, we will check if it has any associated "alt" accounts and ban those as well.[/p][p]The following is the list of players penalized for using cheats or hacks from June 29th to July 29th, 2025:[/p][p]* Server shown is where the ban was issued.[/p][p]
[/p][p]3. Malicious exploitation of game bugs[/p][p]We take a firm stance against exploiting bugs to damage the game environment or gain unfair advantages. Offenders will be penalized based on the severity of the violation. We will also track related accounts and apply penalties accordingly.[/p][p]Below is the list of players penalized for maliciously exploiting game bugs between June 29th to July 29th, 2025:[/p][p]
[/p][p]4. Malicious exploitation of game mechanics to disrupt others (e.g., blocking roads with vehicles, intentional interference, obstructive building placement, etc.)[/p][p]We take a firm stance against behaviors that disrupt others' gaming experiences. If you come across such behavior, please report it via the in-game reporting system or to customer support.[/p][p]Going forward, any verified malicious behavior that disrupts gameplay will result in immediate bans. We encourage all Meta-Humans to play responsibly and help us maintain a fair and enjoyable gaming environment.[/p][p]
[/p][p]Below is the list of players penalized for maliciously exploiting game mechanics between June 29th to July 29th, 2025. Due to space limitations, only ban records are displayed:[/p][p]
[/p][p]Once Human Development Team[/p]