Once Human News

[p]Dear Metas,[/p][p]From December 26th to January 1st, Once Human banned a total of 229 Players. This includes 98 players penalized for cheating, 11 players penalized for malicious interference.[/p][p]Because the AI model is still being updated, backend monitoring data shows there is still a slight chance of false bans being triggered. If you have any questions or concerns about a penalty, please submit an appeal through the in-game appeal screen. We sincerely apologize for any inconvenience this may have caused.[/p][p]We've continued to receive reports from Metas about cheating behavior. This week's most frequent offenses include flying, teleporting, and speed hacks. We've promptly verified and taken action on these cases.[/p][p]Moving forward, we will enhance real-time data monitoring and retrospective enforcement against groups engaging in malicious in-game behaviors like frequent use of hacks, carrying cheaters, or verbal harassment. Once suspicious malicious activities or benefits gained through cheating are detected, we will conduct periodic retrospective penalties. The list of penalized accounts will be published in the corresponding cycle's Fair Play Announcement. We reiterate that RaidZone is a survival competition experience that emphasizes fairness. Any individual or team actions that disrupt the game's fair environment are strictly prohibited. We encourage all Metas to report such incidents and submit evidence through the in-game reporting system or other official feedback channels. Upon verification, appropriate actions will be taken.[/p][p]Additionally, any exploitation of automated scripts, game exploits, or bugs to gain unfair advantages will result in penalties once confirmed.[/p][p]If you encounter any violations in the game, please report them through the designated channels or official customer service. We will prioritize investigation and eliminate any behavior that undermines fair play. Let’s work together to maintain a fair gaming ecosystem and reject malicious actions! Thank you for your understanding and support, Metas![/p][p]Below is a list of players recently penalized for severe violations. The accounts involved have been reviewed and confirmed to be in violation. For any questions, please contact in-game customer support.[/p][p] [/p][p]1. Language violations[/p][p]From December 26th to January 1st, 2025, a total of 139players received bans of varying durations for language violations:[/p][p]30 days — 2 players[/p][p]7 days — 15 players[/p][p]1 day — 86 players[/p][p]2 hours — 33 players[/p][p](Due to space limitations, we do not provide the list of players banned for speech violations.)[/p][p][/p][p]We've been paying close attention to feedback regarding the chat restriction system and have launched a focused optimization effort. Improvements include upgraded smart filtering to reduce false positives and better manual review processes for more accurate judgment. We'll continue refining this system to make communication smoother.[/p][p]This world is brought to life by your interactions—whether you're sharing highlights or fighting alongside friends, every sincere exchange brings warmth to the game. We hope everyone uses kind words to build meaningful memories and protect the beauty of the world of Nalcott together.[/p][p][/p][p]2. Use of cheats or hacks[/p][p]We will identify the characteristics of newly discovered cheats and use them for retroactive investigations. After banning an account, we will check if it has any associated "alt" accounts and ban those as well.[/p][p]The following is the list of players penalized for using cheats or hacks from December 26th to January 1st, 2025:[/p][p]* Server shown is where the ban was issued.[/p][p]3. Malicious exploitation of game mechanics to disrupt others (e.g., blocking roads with vehicles, intentional interference, obstructive building placement, etc.)[/p][p]We take a firm stance against behaviors that disrupt others' gaming experiences. If you come across such behavior, please report it via the in-game reporting system or to customer support.[/p][p]Going forward, any verified malicious behavior that disrupts gameplay will result in immediate bans. We encourage all Meta-Humans to play responsibly and help us maintain a fair and enjoyable gaming environment.[/p][p]Below is the list of players penalized for maliciously exploiting game mechanics between December 26th to January 1st, 2025. Due to space limitations, only ban records are displayed:[/p][p][/p][p][/p][p]Once Human Development Team[/p]

[p]Dear Metas,[/p][p]From December 19th to December 25th, Once Human banned a total of 404 Players. This includes 160 players penalized for cheating, 4 accounts suspended for alt-account exploitation and linked violations, 11 players penalized for malicious interference.[/p][p]Because the AI model is still being updated, backend monitoring data shows there is still a slight chance of false bans being triggered. If you have any questions or concerns about a penalty, please submit an appeal through the in-game appeal screen. We sincerely apologize for any inconvenience this may have caused.[/p][p]We've continued to receive reports from Metas about cheating behavior. This week's most frequent offenses include flying, teleporting, and speed hacks. We've promptly verified and taken action on these cases.[/p][p]Moving forward, we will enhance real-time data monitoring and retrospective enforcement against groups engaging in malicious in-game behaviors like frequent use of hacks, carrying cheaters, or verbal harassment. Once suspicious malicious activities or benefits gained through cheating are detected, we will conduct periodic retrospective penalties. The list of penalized accounts will be published in the corresponding cycle's Fair Play Announcement. We reiterate that RaidZone is a survival competition experience that emphasizes fairness. Any individual or team actions that disrupt the game's fair environment are strictly prohibited. We encourage all Metas to report such incidents and submit evidence through the in-game reporting system or other official feedback channels. Upon verification, appropriate actions will be taken.[/p][p]Additionally, any exploitation of automated scripts, game exploits, or bugs to gain unfair advantages will result in penalties once confirmed.[/p][p]If you encounter any violations in the game, please report them through the designated channels or official customer service. We will prioritize investigation and eliminate any behavior that undermines fair play. Let’s work together to maintain a fair gaming ecosystem and reject malicious actions! Thank you for your understanding and support, Metas![/p][p]Below is a list of players recently penalized for severe violations. The accounts involved have been reviewed and confirmed to be in violation. For any questions, please contact in-game customer support.[/p][p][/p][p]1. Language violations[/p][p]From December 19th to December 25th, 2025, a total of 139players received bans of varying durations for language violations:[/p][p]30 days — 2 players[/p][p]7 days — 6 players[/p][p]1 day — 96 players[/p][p]2 hours — 35 players[/p][p](Due to space limitations, we do not provide the list of players banned for speech violations.)[/p][p][/p][p]We've been paying close attention to feedback regarding the chat restriction system and have launched a focused optimization effort. Improvements include upgraded smart filtering to reduce false positives and better manual review processes for more accurate judgment. We'll continue refining this system to make communication smoother.[/p][p]This world is brought to life by your interactions—whether you're sharing highlights or fighting alongside friends, every sincere exchange brings warmth to the game. We hope everyone uses kind words to build meaningful memories and protect the beauty of the world of Nalcott together.[/p][p][/p][p]2. Use of cheats or hacks[/p][p]We will identify the characteristics of newly discovered cheats and use them for retroactive investigations. After banning an account, we will check if it has any associated "alt" accounts and ban those as well.[/p][p]The following is the list of players penalized for using cheats or hacks from December 19th to December 25th, 2025:[/p][p][/p][p]* Server shown is where the ban was issued.[/p][p]3. Malicious exploitation of game mechanics to disrupt others (e.g., blocking roads with vehicles, intentional interference, obstructive building placement, etc.)[/p][p]We take a firm stance against behaviors that disrupt others' gaming experiences. If you come across such behavior, please report it via the in-game reporting system or to customer support.[/p][p]Going forward, any verified malicious behavior that disrupts gameplay will result in immediate bans. We encourage all Meta-Humans to play responsibly and help us maintain a fair and enjoyable gaming environment.[/p][p]Below is the list of players penalized for maliciously exploiting game mechanics between December 19th to December 25th, 2025. Due to space limitations, only ban records are displayed:[/p][p][/p][p]Once Human Development Team[/p]

[h2]Dear Metas,[/h2][p]If you encounter any issues while playing, please contact us using the following methods:[/p][p]PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.[/p][p]Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support→ Then choose Bug Report to submit your feedback.[/p][p][/p][p]If you're offline, you can also report issues via our official email: [email protected]. We'll investigate as soon as we receive your message.[/p][p][/p][p]We've been gathering community feedback and actively addressing your concerns.[/p][p][/p][h3]The following are the ongoing/completed fixes:[/h3][p]【December 31, estimated update at 2:30 AM(PT), subject to actual conditions】[/p][p]Effective outside RaidZone Mode: Fixed the issue where the Lord of Moonlight was abnormally spawning in the campaign island area.[/p][p]【December 30】[/p][p]1. Fixed the issue where the attributes of items received in the Gift Exchange event would be reset.[/p][p]2. Fixed the issue where summoning deviations in certain situations caused the characters to be knocked down.[/p][p][/p][p]Once Human Development Team[/p]

[h2]Dear Metas,[/h2][p]If you encounter any issues while playing, please contact us using the following methods:[/p][p]PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.[/p][p]Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support→ Then choose Bug Report to submit your feedback.[/p][p][/p][p]If you're offline, you can also report issues via our official email: [email protected]. We'll investigate as soon as we receive your message.[/p][p][/p][p]We've been gathering community feedback and actively addressing your concerns.[/p][p][/p][h3]The following issues havebeen fixed:[/h3][p]1. Fixed the issue where the HP of certain deviations like "Polar Jelly" and "Lonewolf's Whisper" was not functioning properly.[/p][p]2. Fixed the issue where certain trait entries of deviations like "Clean Hygiene" would not take effect after switching.[/p][p]3. Fixed the issue where punctuation commands could not be used to select deviations as attack objectives.[/p][p]4. Fixed the issue where the battle skill effect attributes of the deviation "Voodoo Doll" were not functioning correctly.[/p][p]5. Fixed the issue where the button for renting Custom Server servers was not displaying properly in certain situations.[/p][p]6. Fixed the issue with the bicycle locking function malfunctioning.[/p][p]7. Fixed the misalignment issue with crates in the Junkyard.[/p][p]8. Fixed the issue where the "Gatling Cannon-II" memetics in the "Manibus - Beginner" scenario could not be unlocked properly.[/p][p]9. Fixed the issue where defeating monsters or opening supply crates occasionally resulted in an abnormal number of bullet drops.[/p][p]10. Fixed the issue where the exit button on the memetics interface was not displayed correctly on mobile devices in certain situations.[/p][p]11. Fixed the configuration error for the vulnerability effect of the deviation "Zapamander."[/p][p]12. Fixed the issue where the fire rate bonus in the ultimate skill of the deviation "Dr. Teddy" was not taking effect.[/p][p]13. Fixed the issue where the bullet recovery trait of the firearm "G17 - Hazardous Object" was not functioning properly.[/p][p]14. Fixed the issue where the refresh probability of Tungsten Ore in RaidZone was too low.[/p][p]15. Fixed the issue where the Meta Bounty "Multiverse Haven" could not be completed in certain situations.[/p][p]16. Fixed the issue where some items in the shop "Wish Bazaar" could not display details or previews.[/p][p]17. Fixed the issue where certain doors and windows occasionally could not be interacted with.[/p][p]18. Fixed the issue where the crit hit effect of the firearm "SOCR - The Last Valor" could not be triggered correctly.[/p][p]19. Fixed the issue where loot chest monsters were incorrectly refreshed in certain strongholds.[/p][p]20. Fixed the issue in the "Deviation: Survive, Capture, Preserve" scenario where certain morphed deviations were incorrectly distributed on the world map.[/p][p]21. Fixed the issue where PC players could not use emotes after equipping deviations; additionally, the Z key on PC will only activate as a button to inspect other players when the crosshair is aimed at them.[/p][p]22. Fixed the issue where the models of certain Morphed Deviation were incorrect.[/p][p]23 Fixed an issue where switching to the Memetics interface while in construction mode could occasionally cause the game to freeze abnormally.[/p][p]24. Fixed an issue where the Ultimate of the deviation "Butterfly's Emissary" would lock onto teammates or other allied units under certain conditions.[/p][p]25. Fixed an issue where Memetics points could not be obtained when upgrading the scenarios "Prismverse's Clash" and "Evolution's Call" under special circumstances. Memetics points will be retroactively distributed based on the Player's Level.[/p][p]26. Fixed an issue in the "Wish Strike" activity where no Silver Hammers or Flash Hammers would drop in the open world after the Wish Tree decoration progress reached 100%. As compensation, we will send 5 Silver Hammers and 5 Flash Hammers to all Players via in-game mail.[/p][p]27. Fixed an issue in the "Starlight Parcel Station" activity where the gift exchange count for some Players did not refresh at 6:00 AM server time daily.[/p][p][/p][p]Once Human Development Team[/p]

[p][/p][h2]Dear Metas,[/h2][p]If you encounter any issues while playing, please contact us using the following methods:[/p][p]PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.[/p][p]Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support→ Then choose Bug Report to submit your feedback.[/p][p][/p][p]If you're offline, you can also report issues via our official email: [email protected]. We'll investigate as soon as we receive your message.[/p][p][/p][p]We've been gathering community feedback and actively addressing your concerns.[/p][h3]The following issues havebeen fixed:[/h3][p]1. Fixes related to deviation combat: The "New Combat Deviation Skill System" update on December 23 introduced a significant update to combat content, aiming to provide a comprehensive combat refresh experience and enhance the fun of deviation combat. Due to the extensive changes, even after multiple joint tests, there were still many new and iterative modifications that did not fully cover the real online combat environment. As a result, several issues beyond the design expectations occurred after yesterday's update, which we have urgently fixed. We have provided a detailed explanation of the related content. Please check the link: [/p][p][dynamiclink][/dynamiclink][/p][p][/p][p]2. The Meta Bounty task module "Moonlit Embers" is experiencing issues. The unlocking and completion methods have been temporarily disabled and will be reopened to the Metas after the issue is resolved.[/p][p]3. Fixed an issue where the Foundation content of the Material Pack "Windspeak Realm" was not displayed.[/p][p]4. Fixed an issue where some players encountered incorrect condition checks in the Lightforge Exchange Store, preventing purchases.[/p][p]5. Fixed an issue where some players experienced abnormal refreshes and incorrect rule text displays in the Wish Bazaar campaign.[/p][p]6. Fixed an issue where the Pyro Dino's \[Explosion] skill effect and description were incorrect in non-RaidZone Mode.[/p][p]7. Fixed an issue where some players experienced lag when opening the map.[/p][p]8. Fixed an issue where some players experienced lag after defeating the Chaosweaver.[/p][p]9. Fixed an issue where some new characters might erroneously receive the initial blueprint twice upon entering the open world.[/p][p]10. Fixed an issue where doors and windows in the Foundation of the Material Pack "Windspeak Realm" occasionally could not be switched.[/p][p]11. Fixed an issue where vehicles or vehicle parts could not be crafted or replaced in the vehicle garage.[/p][p]12. Fixed an issue where specific terrain in the open world was not properly synchronized across multiple platforms.[/p][p]13. Fixed an issue where the lenses of aiming scopes turned black when aiming with a gun under the Fortress Warfare effect.[/p][p]14. Fixed an issue where the description of the Hyper Perception DMG Multiplier for the abnormal entity skill ZapCam \[World ZapCam] was incorrect in non-RaidZone Mode.[/p][p]15. Fixed an issue where the Pyro Dino in its stationed state could not use minor skills in non-RaidZone Mode.[/p][p]16. Fixed an issue where the Soul Summoner dealt abnormal damage in specific dungeons in non-RaidZone Mode.[/p][p]17. Fixed an issue in RaidZone Mode where Meme Tech Tree resets did not properly reissue RaidZone Chips. For players who have already signed in, we will reissue RaidZone Chips via mail based on the memes unlocked before the reset.[/p][p]18. Fixed an issue in the Custom Server where certain RaidZone drop rules were not effective.[/p][p]19. Fixed an issue where residual air walls in some players' territories affected facility interactions.[/p][p]20. Fixed an issue with the anomaly refresh logic in the \[Deviation: Survive, Capture, Preserve] scenario.[/p][p]21. Fixed an issue where the structure "Curved Wall" might attach incorrectly when moved.[/p][p][/p][p]Once Human Development Team[/p]