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Once Human News

In-Game Customer Support Guide

Dear Metas,
We've streamlined the in-game customer support access by merging the customer support portal with the feedback platform into a single button. This guide will help you navigate the in-game customer support:
Press ESC → Select Feedback & Customer Support → Choose the type of assistance you need (Bug Report/Inventory/Misconduct Report/Others).





Bug Report: If you encounter an issue affecting your gameplay, use this option to let us know.
Inventory: Click the icon to view your Starchrom/Blueprints/Mods.
Misconduct Report: If you encounter any inappropriate or harmful behavior during gameplay, use this button to report it to us.

Once Human Development Team

Once Human Cross-Platform Play Announcement

Dear Metas,

Many of you have asked about the availability of cross-platform play when the mobile version launches.

Our expectation is that, regardless of which PC platform you are currently playing Once Human on, you will be able to seamlessly enjoy cross-platform play in the future and continue playing your current PC character on mobile version.

For Loading Bay users, simply log in to the mobile client with the same account you use on PC.

For Steam or Epic Games Store users, link your Steam/Epic account to the mobile client to enable cross-platform play.

New players who register their accounts on mobile can also log in to the PC client with the same credentials.

Once Human Development Team

Lunar Oracle Follow-Up FAQ

We've noticed that some players are unsure about how to enter a Lunar Oracle scenario. This FAQ aims to provide a clearer understanding of how Lunar Oracle scenarios work.

Q: What is the Visional Wheel?
A: The Visional Wheel is a new system in Once Human. Every three months, it introduces a fresh theme, adding new combat and survival variables, as well as innovative game modes, ensuring a constantly evolving experience. The current Visional Wheel theme is Lunar Oracle.
Refer to the following post for more details:
https://www.oncehuman.game/news/devBlog/20250108/40781_1205356.html

Q: How do I join a Lunar Oracle scenario?
A: You can join a server with the Lunar Oracle tag through the scenario sign-up system. Servers open before January 16 will not contain any Lunar Oracle content. You can either wait until your current scenario ends or use a Scenario Exit Card, then sign up for a Lunar Oracle scenario.

Q: How difficult is Lunar Oracle?
A: In Lunar Oracle, a Blood Moon rises at sunset, making Deviants stronger and more aggressive, while constantly draining players' Sanity. As a result, Lunar Oracle scenarios are more challenging than regular ones.

Q: Why should I play Lunar Oracle?
A: Not only will you experience the new Blood Moon gameplay, but the Visional Wheel will also reward players who dare to explore. Search the wilderness for Lunar Oracle Crates to obtain new mods, Morphed Deviations, and other wonderful rewards!

Once Human Development Team

Once Human Version 1.4 Bug Fixes

Dear Metas,
Since the official release of Once Human version 1.4, we have been gathering community feedback and actively addressing your concerns. Here are the latest fixes we have implemented or are working on:

Preview of Strange Harvest Day Event EXP Adjustments
The large number of Deviants in the Strange Harvest Day event dungeon has led to excessive EXP gain and unbalanced player growth. To ensure fairness, we will fix this issue on January 24. In the meantime, you can continue participating in the event at its current settings.
Thank you for your feedback and support. After the issue is fixed, we will compensate all players with 1,000 Starchroms and 5 Spring Festival Lucky Crates.

1. Fixed an issue where players could not chat on the official event island.
2. Added usage instructions to the description of the Metamorphosis Token.
3. Fixed an issue with the material of the stockings on the Star of Tomorrow (Female) bottom.
4. Fixed an issue where the displayed Rating of non-unlocked blueprints was sometimes incorrect.
5. Fixed an issue where the Supplies Workbench: Forest Hunter specialization did not work when crafting some types of crossbow bolts.
6. Fixed an issue with the content of the event shortcuts in the ESC menu on Eternaland.
7. Fixed an issue with the display of the bottom-left corner of the screen when sharing custom map coordinates.
8. Fixed an issue where some weapon damage effects stopped working or became delayed after the update.
9. Fixed an issue where the Round Mosaic Stone Brick and Diamond Grid Gray Stone Brick floor cosmetics from the Afternoon Garden material pack appeared white in the wilderness.
10. Fixed an issue where some players were unable to log in.
11. Fixed an issue where blueprints sometimes could not be upgraded.
12. Fixed an issue affecting the sound effects of the Lionhead Wall Fountain and Stone Central Fountain.
13. Fixed an issue where the text on the Season Info screen exceeded the frame in some languages.
14. Fixed an issue with missing images and models in the novice tutorial.
15. Optimized the activation logic of Deviation attributes in some situations.
16. Fixed an issue that sometimes affected the damage of melee attacks.
17. Fixed an issue where the unique attributes of the following Deviations sometimes did not work: Festering Gel - Marine Star, Festering Gel - Spring Rose, Butterfly's Emissary - Starry Night, and Butterfly's Emissary - Glistening Blue.
18. Fixed an issue where players sometimes could not dismount vehicles.
19. Fixed an issue where some gear could not be repaired.
20. Fixed an issue where Logging Beaver could not be interacted with or picked up.
21. Fixed an issue with the appearance of the Frosty Glory Bottom (Female).
22. Fixed an issue with the display of the information panel in the bottom-right corner of the World Map.
23. Fixed an issue where renaming a melee weapon resulted in its name not showing on some screens.
24. Fixed an issue where the season phase countdown timer was missing from the Season Phase screen.
25. Fixed an issue where some Wish Machine prize pools were not displayed in some servers.
26. Fixed an issue affecting the models of dyed fashion items when previewing them.
27. Fixed an issue affecting the appearance of the Red Plum Wall Painting when placed over wallpaper.
28. Fixed an issue where the final draw from the Bounce Dance Pants prize pool would fail.
29. Fixed an issue where the Shadow Hound's damage reduction persisted even after breaking its Weakspot.
30. Fixed an issue where some models from the Romantic Misty Purple Street building panel pack in the Shop interface did not match the actual items.

Stay in the loop with our bug fixes! Please find regular summaries of recent updates on our official website and Steam. For immediate daily fixes and the latest information, please head to the official Discord.

Discord: https://discord.gg/oncehuman
X: https://twitter.com/OnceHuman
YouTube: https://www.youtube.com/channel/UCgUb8QkT-DHF62tR2n7TPDQ
Facebook: https://www.facebook.com/OnceHumanOfficial
Instagram: https://www.instagram.com/oncehuman_official/

Once Human Development Team

Lightforge Loot Crate: Frostshade

Availability: January 17 - February 26

Loot Crate Item Drop Rates:

1)Lightforge Gem:8.40%

2) Legendary Lightforge Collection (Gold):0.63%
- Includes: Tidal Hunt, Cambrian Nightfall Set, Nightbreaker-MG4. Abyssal Teardrop, Starry Cloud Bed

3) Epic Lightforge Collection (Gold):0.37%
- Includes: Sea & Butterfly

4) Other Epic Rewards (Purple):60.63%
- Includes: Relay Rush, Mechanical Butterfly, Blazing Hawk, Lost Pixels Makeup Pack, Spring's Lattice - Bars, Spring's Lattice - Gate, Spring's Lattice - Cage, Power of Thunder, Flamelight Glasses, Wildfire Pants, Decal: Fun, Cradle Charm: Sweet Orange Hour, Weapon Charm: Aerial Grace, Weapon Sticker: Aim

5) Other Rare Rewards (Blue):29.67%
- Includes: Gilded Serpent - KAM, Gilded Serpent - AWS.338, Gilded Serpent - KVD, Dimensional