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Once Human Fair Play Announcement (September 23 – October 8, 2024)

Dear Metas,
To uphold fairness and foster a positive gaming environment, we are determined in our efforts to combat cheating and the malicious exploitation of bugs. Several measures have been implemented to tackle these issues:

1. Players using vehicles to obstruct passages
In the game, players can now report vehicles, making it easier for us to deal with vehicle-related violations. As we understand that some obstructing vehicles may have been left by accident, the first offense will result in a warning via in-game mail. If the same player is reported by multiple users and is determined to be acting intentionally and maliciously, we will issue a penalty appropriate to the specific case.
To prevent unused vehicles from creating obstructions in the wilderness, we will be making relevant adjustments in future patches. Unused vehicles, except for RVs, shall be automatically recalled after a set period. Meanwhile, RVs will have clearly demarcated no-parking zones (such as at Stronghold entrances). Any RV left in a no-parking zone will be automatically recalled. We hope these changes will result in a more pleasant and enjoyable game. Thank you for your understanding and support.
The following is the list of players penalized for exploiting game mechanics (using a vehicle or building to obstruct passage) from September 23 to October 8:
List of Penalized Players
2.Cheating
We have increased the penalty for using cheats and hacks from a character ban to an account ban. Furthermore, the penalty may be extended to alternate accounts belonging to the same player. We will also closely monitor and combat the use of alternate accounts for resource farming.
The following is the list of players penalized for using cheats or hacks from September 23 to October 8:
List of Penalized Players
3.Exploiting Bugs in Stronghold Conquest
Once verified, we will impose retrospective penalties on players who exploit bugs or use hacks in Stronghold Conquest, and announce which Warbands they belong to. We will also closely monitor Warbands that exploit bugs repeatedly. If necessary, we will impose restrictions on the offending Warband, including banning its key players from Stronghold Conquest or, in serious cases, forcibly disbanding the Warband.
Any player who exploits bugs after the publication of this Fair Play Announcement will be punished with an account ban of at least 30 days. We will also extend the ban to any alternate accounts belonging to the player.
The following is the list of players penalized for exploiting bugs in Stronghold Conquest from September 23 to October 8:
List of Penalized Players
4.Exploiting Bugs in Prismverse's Clash
We emphasize again that exploiting bugs to break the rules and affect the gaming experience is strictly prohibited. We have already issued the notice titled 'Penalty Rules for Prismverse's Clash' regarding this issue. If you encounter any prohibited behavior, you can report it in the game or to our customer support team. Offenders face an account ban of at least 30 days, annulment of their personal Contribution and Prism Energy, and demolishment of any offending buildings.
The following is the list of players penalized for exploiting bugs in Prismverse's Clash from September 23 to October 8:
List of Penalized Players

Once Human offers free rewards as compensation for lag woes

Starry Studio is apologizing for ongoing lag problems in Once Human, and offers up a slate of free items as compensation. There's also a three-step plan in place to remedy the free Steam game's connectivity problems, which is set to come into force in October and beyond. There have been lag issues since Once Human launched earlier this year, but their repetitive nature continues to put a dampener on the experience.


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Apology from Dev Team - Regarding Lag Issue

Dear Metas,

We sincerely apologize for any inconvenience caused by the recent lag issues many of you have been experiencing. Your gameplay experience is our top priority, and now we're fully committed to resolving these issues. Here's our current plan and progress:
Step 1: On October 11, we released the first round of server performance optimizations.
Step 2: On October 17, we'll implement the second round of server performance optimizations.
Step 3: Ongoing optimization phase. Following these two rounds of optimizations in October, we expect to resolve some of the lag issues. However, due to the complexity of the issues, our development team is still working tirelessly to address them fully. Please give us a bit more time, and we'll release further lag optimizations as soon as they're ready.

To express our heartfelt gratitude for your patience and support, we'll be issuing a server-wide compensation on October 17, which includes:
-Starchrom x1,000
-Mitsuko's Mark x150
-Stardust Source x 200
-Gunpowder x30
-Canned Seafood in Oil x1.
In addition, on October 17, we'll launch a new PvE scenario, The Way of Winter, where all Metas can redeem a Server Exit Card for just 1 Mitsuko's Mark in the Season Shop to join the scenario right away. We've made several optimizations specific to this scenario, which should significantly reduce lag issues. We encourage you to experience this new content.

Ongoing optimization to ensure smooth gameplay remains our highest priority. If you encounter any issues, please contact us via the in-game Co-Dev Feedback Platform or our Discord Feedback Desk. Thank you for your understanding and support.

Once Human Development Team

Lightforge Loot Crate: Cloud Command Probability Announcement

Availability: From October 11 to November 6
1. Legendary Lightforge Collection (Gold): 1%
This includes the Fashion Sets, Bright Cloudlight and Lumina - Sword.
2. Epic Lightforge Collection (Purple): 2.6%
This includes the Territory Collection, Autumn Osmanthus.
3. Other Epic rewards (Purple): 54.8%
This includes the Cradle cosmetic: Alien Hive, the facility cosmetic: Isolated Securement Unit - Gem, the Furniture Formula: Floor Lamp, the solo pose: Grand Magician, the Collage Magazine Jacket, the Stellar Leather Pants, the Weapon Charm: Growshroom, the Weapon Sticker: Danger Zone, and the Weapon Sticker: Tentacles.
4. Other Rare Rewards (Blue): 41.6%
This includes Fast Lane - KAM, Fast Lane - KVD, Fast Lane - Crossbow, the solo pose: Party Night, the Weapon Charm: Rosetta, and the Cradle Charm: Crystal King.
*Lightforge Loot Crate: You can open up to 90 Lightforge Loot Crates: Cloud Command.

Once Human Version 1.2 Bug Fixes

Dear Metas,
Since the official release of Once Human version 1.2, we have been gathering community feedback and actively addressing your concerns. Here are the latest fixes we have implemented:
1. Fixed an issue where the Accept Invitation occasionally failed to bind correctly in the Gather Friends event.
2. Fixed an issue where building blueprints couldn't be placed in certain situations.
3. Fixed an issue where players in some regions could stand and attack underwater.
4. Fixed an issue where the NPC for the "The Northern Tour" task was not visible in certain situations.
5. Fixed an issue where the faction selection screen in the "Prismverse's Clash" tutorial sometimes wouldn't appear.
6. Fixed an issue where the vehicle with the "Blue Blade" cosmetic moved slower than the default vehicle.
7. Fixed the issue where players were unable to enter the Prismverse's Clash scenario.
8. Fixed the issue where players could set duplicate names when using the Renaming Card.
9. Fixed an issue where the icons for The Prime War and the Workshop disappeared from the world map.
10. Fixed an issue where scores were incorrectly displayed in the Public Crisis Event "Ancient One."
11. Fixed an issue where players couldn't access the season settlement when moving into a new season after participating in Stronghold Conquest.
12. Fixed an issue where cross-season Deviations did not enter the Spacetime Backpack in certain situations.
13. Optimized the energy bar display in Prismverse's Clash.
14. We've noticed an issue where the MG Turret would reload ammo in certain situations. This will be fixed in an upcoming online update.
15. Based on player feedback, there is an issue where extra effects from cooking with selected materials stacked indefinitely under rare circumstances. This will be fixed during the October 17 maintenance.

Here are explanations for the current Prismverse's Clash issues:
Issue 1: When a Prism Deviation drops near the edge of a safe zone, the Deviation's orb might enter the safe zone, making it impossible to capture.
Adjustment: We've updated the orb's pathing logic. Now, if it enters the safe zone, it will move to the last recorded contest area coordinates. This solution will be implemented, with further improvements planned for the October 17 update.
Issue 2: The entrance to Dig to Hell sits on the boundary line of the safe zone, preventing the Prism Deviation in this Public Crisis Event from being extracted through normal means.
Adjustment: We will move the boundary line between the safe zone and contest area outward by approximately 50 meters, creating a clear path from the entrance to the contest area.
Issue 3: The Prismverse's Clash scenario doesn't have a PvP mod, and players currently need to switch to Evolution's Call for that.
Adjustment: We're adding the PvP scenario exclusive mod—battle mod—to the Sproutlet Shop in Prismverse's Clash.
Issue 4: Some players are exploiting a bug to place buildings underwater and achieve invulnerable purification.
Adjustment: Prism Deviations can no longer be placed in Securement units underwater. In addition, we will investigate reports of players exploiting this bug. If you witness such behavior, you can report it by capturing a screenshot of the player's territory namecard and contacting customer service. Violations will be verified and penalized accordingly.
For more details, refer to "Penalty Rules for Prismverse's Clash."

Stay in the loop with our bug fixes! Please find regular summaries of recent updates on our official website and Steam. For immediate daily fixes and the latest information, please head to the official Discord.

Discord: https://discord.gg/oncehuman
X: https://twitter.com/OnceHuman
YouTube: https://www.youtube.com/channel/UCgUb8QkT-DHF62tR2n7TPDQ
Facebook: https://www.facebook.com/OnceHumanOfficial
Instagram: https://www.instagram.com/oncehuman_official/

Once Human Development Team