Once Human News

[h2]Dear Metas,[/h2][p]If you encounter any issues while playing, please contact us using the following methods:[/p][p]PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.[/p][p]Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support→ Then choose Bug Report to submit your feedback.[/p][p][/p][p]If you're offline, you can also report issues via our official email: [email protected]. We'll investigate as soon as we receive your message.[/p][p][/p][p]We've been gathering community feedback and actively addressing your concerns.[/p][p][/p][h3]The following are the ongoing/completed fixes:[/h3][p]January 9[/p][p]1. We discovered that some content regarding combat adjustments for Status DMG entities was missing in the 2.2.5 version update announcement. The purpose of these adjustments is to optimize the combat experience and improve the accuracy of Status DMG entity descriptions. These adjustments have already been implemented in the game. To ensure that Metas fully understand the changes to combat mechanics, we are providing the following supplementary explanation:[/p][p]1) Combat experience optimization:[/p][p](1) The perspective change when using the Ultimate of the Voodoo Doll has been removed.[/p][p](2) Adjustments have been made to Snowsprite's ice ball skill damage, increasing the skill's casting frequency and extending the duration of vulnerability, making it better align with the unique characteristics of Status DMG entities.[/p][p](3) Adjustments have been made to Pyro Dino's Battle Skill. When summoning Pyro Dino, using the Battle Skill will also summon Chefosaurus Rex to assist in combat.[/p][p]2) Improving the accuracy of Status DMG entity descriptions:[/p][p](1) Fixed an issue where the skill tags of the Voodoo Doll were displayed incorrectly.[/p][p](2) Adjusted Snowsprite's skill description, removing the Deviant Energy Level 5-related numerical conditions.[/p][p]We will continue to monitor the completeness of version update announcements to avoid similar issues in the future. Thank you for your understanding and support![/p][p]2. Fixed an issue where the Feedback & Customer Service entry would not respond in certain situations.[/p][p]3. Fixed an issue where some accounts could not log in due to error pop-ups.[/p][p]4. Fixed an issue where some players were unable to purchase specific types of items from the in-game store.[/p][p]5. Fixed an issue where some players could not claim Collection Progress rewards for returning Lightforge Loot Crates.[/p][p]6. Fixed an issue where the "Activity Not Started" prompt would incorrectly appear in certain situations.[/p][p]7. Fixed an issue where dismantling crafted equipment would occasionally produce incorrect items.[/p][p]8. Fixed issues related to Custom Server:[/p][p](1) Fixed an issue where adjusting the DMG Multiplier for Status DMG resulted in excessively high Status DMG in gameplay modes such as Securement Silos.[/p][p](2) Fixed an issue in the Custom Server for *Once Human: RaidZone* where weapons and armor would drop abnormally upon death in certain situations.[/p][p](3) Fixed an issue in *Once Human: RaidZone* where planting and breeding-related settings parameters were not displayed.[/p][p](4) After the Custom Server expires, players can purchase lower-tier options for more flexible choices.[/p][p]9. Fixed an issue where the position of the material list in the crafting interface was incorrect, affecting crafting.[/p][p]10. In the returning Lightforge Loot Crate interface, some accounts experienced a display error where the 10 half-price Lightforge Ingot purchase opportunities showed no discount. This issue is a client-side display error, and purchases will still be calculated correctly at half-price. Metas can rest assured when making purchases.[/p][p][/p][p]Once Human Development Team[/p]

[h2]Dear Metas,[/h2][p]The Version 2.2.5 server maintenance and update is planned for January 7, 2026, at 3:00 PM(PT) and expected to last about 2 hours (actual time may differ). Please plan your game time accordingly for the best experience. [/p][p]This update brings: the winter return of the Lightforge Loot Crate \[Winter's Hunt], PC performance settings with a new 90 FPS option, various optimizations, and recent bug fixes. Additionally, the jukebox track "A Swell Of A Time" (background music from the Christmas Wish Themed Event) has been added. You can now enjoy it via the in-game jukebox.[/p][p]After this maintenance, all players will receive the following rewards: Starchrom ×1,000, Mitsuko's Mark ×100, Starwish Token ×300, and Colorful Badge ×30.[/p][p]Below are the details of this update:[/p][h2]Content/Feature Updates[/h2][h3]Server Launch Schedule Adjustment[/h3][p]To foster a better server ecosystem and continuously enhance the gameplay experience for Metas within scenarios, we will be adjusting the server launch schedule as follows:[/p][p]For North America, Europe, and Southeast Asia, the launch for \[The Way of Winter] (Visional) and \[Endless Dream] (Visional) Servers will now be on the 1st and 15th of each month at 8:00 (based on the server's local time).[/p][p]For Japan, Korea, Hong Kong/Macau/Taiwan, and South America, the launch for \[Deviation: Survive, Capture, Preserve] (Visional), \[Endless Dream] (Visional), and \[The Way of Winter] (Visional) Servers will now be on the 15th of each month at 8:00 (based on the server's local time).[/p][h3]Wish Machine Time-Limited Prize Pools Now Open[/h3][p]After the update on January 14, 2026, 3:30 PM (PT), the following new Wish Machine prize pools will be available for 3 weeks:[/p][p]Frost Abyss: Includes the Legendary weapon blueprint: Abyss Glance.[/p][p]Frost Threader: Includes the Legendary gear blueprints: Covert Walker Shirt, Blackstone Gloves, Blackstone Pants, and Blackstone Mask.[/p][p]Doom Hunter: Includes the Legendary weapon blueprint "Doombringer".[/p][h3]New jukebox track added: "A Swell Of A Time"[/h3][p]New track for Home Jukebox: Elevate your territory ambiance! The Christmas Wish Themed Event exclusive track "A Swell Of A Time" is now available in the Furniture "Home Jukebox." Return to your territory and play this song to share cozy winter moments with friends![/p][h2]New Shop Arrivals[/h2][h3]Winter Return of Lightforge Loot Crate: "Winter's Hunt" Now Open[/h3][p]Top three voted returning crates \[Nightbloom Sect], \[Youthful Glory], and \[Pyro Glide] are back by popular demand, joined by \[Hype Party] and \[Cloud Command]! Choose up to three out of five Lightforge Loot Crates, plus exclusive collection challenge rewards. Collectors, don’t miss out! Claim yours now![/p][p]Available: After the update on January 7, 2026 (PT)[/p][p]1. You can choose up to three Lightforge Loot Crates to participate in: Just log in and select one to join immediately! Participate and obtain unowned Lightforge Collections, and you will receive 1 additional participation chance per crate! Metas can participate in up to 3 crates, and no additional chances will be granted once this limit is reached. You can still switch your selection without consuming an opening chance if you haven't drawn or purchased from the crate![/p][p]2. Winter Return Special Missions: Collect all appearances from the crates to unlock exclusive rewards: the "Winter's Hunt" themed badge and backpack charm, marking your status as a true collector![/p][p]3. Crate Collection Progress: Based on the number of Lightforge Collection items obtained, claim themed wallpapers, name cards, and alternate-color Fashion sets. Both new and veteran Metas accounts can claim these once without consuming crate participation chances.[/p][p]4. Extra 10 Half-Price Purchases: To help Metas secure their favorite looks, the Winter Return offers 10 additional half-price Lightforge Ingot purchases! Available in the return crate interface.[/p][p][/p][p]5. Returning Lightforge Collection appearances now feature Rarity-exclusive effects![/p][p]- Added effects in \[Pyro Glide]: Psychedelic Skull - Spacetime effect; Pyro Glide - High-Speed Burst effect[/p][p]- Added effects in \[Nightbloom Sect ]: Vulpine Shadow-AWS.338 - Bullet Impact effect[/p][p]- Added effects in \[Hype Party]: Genesis - Crossbow - Attack & Hit effect[/p][p]6. The original draw probability, redemption cost, and guarantee system of each Loot Crate remain unchanged. Draw progress from previous runs is retained.[/p][p]*Attention Metas: If you participated in past Loot Crates but found no records, log in with the character used for those crates first to trigger data synchronization.[/p][p]*Attention new Metas: Returning Loot Crate rules may differ from current Lightforge Gem Crates. Check individual rules via >>>[/p][p][dynamiclink][/dynamiclink][/p][h3]Upcoming Shop Updates[/h3][p]“Craftsmanship refined, elevating cooking into a lifestyle art of timeless elegance.”[/p][p]Available: January 15, 2026, 6:00 AM (server time)[/p][p]The Rare-quality Territory Furniture Pack "Luxury Rhythm Kitchen" is coming soon! Who cares about the winter chill? Come and satisfy your cravings here; warm up in no time![/p][p]• Limited-time 28% OFF! Modern luxury never fades![/p][p][/p][h2]Experience Optimizations[/h2][h3]Shop[/h3][p]1. Optimized the VFX performance of the Vehicle Skin "Pyro Glide" during high-speed movement.[/p][p]2. Enhanced VFX for Weapon Skins "Genesis - Crossbow" and "Vulpine Shadow-AWS.338".[/p][p]3. Improved character eye-tracking effects in photo mode.[/p][h3]Online Trading[/h3][p]Post-trade binding duration for Feed and Water reduced to 1 hour.[/p][h3]Events[/h3][p]1. \[Factory Tycoon] campaign leaderboard rewards distribution adjusted: After the campaign ends, rewards will switch from "manual claim" to "automatic mail delivery" within 3 working days. Stay tuned for collection.[/p][p]2. Streamlined community event notifications for clearer access to community updates.[/p][h3]Territory Construction[/h3][p]1. Refined construction skin logic. Now you can select skins directly via the build interface.[/p][p]Note: Building through this method requires switching the structure level during construction, maintaining the same operation logic as using basic structures.[/p][p]2. To accommodate future expansion of building function buttons, we have adjusted the (L) Show/Hide Mode entry:[/p][p]PC: Moved from Build Mode to \[System Settings]→\[Game Settings];[/p][p]Mobile: Located in \[Settings]→\[Basic Settings]→\[System Settings].[/p][p][/p][p]3. The "Frequently Used" tab in the Build interface has been changed to a customizable feature, allowing you to set preferred structures, furniture, skins, and more.[/p][p][/p][h3]Item[/h3][p]Due to issues such as frame drops and lag caused by the item "Wonderland Fireworks," we will temporarily disable its use after the version update. A performance-saving version is expected to be available in the January 21（PT） update, and the effects will be optimized in the February 4 （PT）update. Thank you for your understanding and support.[/p][h3]Loadout[/h3][p]Loadout Optimization: Saving loadouts now supports saving Deviation information.[/p][p]Note: Old loadout configurations must be resaved to take effect; if a loadout contains no Deviation data, switching will not unequip the current Deviation.[/p][h3]Audio[/h3][p]1. Optimized voice and sound effects for melee attacks, fall fractures, and knockdowns (including being knocked down).[/p][p]2. Added a "Boundary Alert Voice" volume adjustment feature. You can customize the alert volume as needed.[/p][h3]RaidZone Mode Battle Pass Non-Cosmetic Reward Adjustments[/h3][p]1. The copper ore rewards from Basic Battle Pass Chests have been replaced with iron ore.[/p][p]2. The Sanity Gummy and Detoxident rewards from Rare Battle Pass Chests have been replaced with Portable Mixed Fuel and Intermediate Shield Generator.[/p][h3]RaidZone Mode Deviation Acquisition Adjustments[/h3][p]Adjusted Deviation drop logic: Territory-type Deviations can now be obtained from roadside resource crates, while combat-type Deviations require exploration of strongholds or crates.[/p][h3]Other[/h3][p]1. Improved the display effect when scanning nearby resources with the Q button.[/p][p]2. Enhanced the operational performance of the Deviation control wheel.[/p][h2]Bug Fixes[/h2][h3]Shop[/h3][p]Fixed misaligned interaction animations for certain furniture in the territory.[/p][h3]Wilderness[/h3][p]Fixed an issue in \[The Way of Winter] Scenario where allied Scorcher units summoned by the Thermal Tower were incorrectly flagged as enemies.[/p][h3]Combat[/h3][p]1. Fixed an issue where the QTE interaction button would not disappear when the player character dies under certain circumstances.[/p][p]2. Non-RaidZone Mode: Fixed the incorrect skill label for the Voodoo Doll.[/p][p]3. Non-RaidZone Mode: Fixed abnormal energy issues for battlefield Deviations such as the Soul Summoner, Dr. Teddy, and Zapamander.[/p][p]4. Non-RaidZone Mode: Fixed the abnormal energy consumption issue with the ZapCam skill - World ZapCam.[/p][p]5. Non-RaidZone Mode: Fixed the issue where Dr. Teddy's Ultimate - Enhanced Hormone effect would stack abnormally in certain environments.[/p][h3]Social[/h3][p]Fixed an issue where the confirmation button could not be clicked after batch managing close friends under certain circumstances.[/p][h3]Task[/h3][p]Fixed an issue where some cross-season players were unable to properly accept the Main Story Task after entering the scenario of "The Way of Winter".[/p][h3]Other[/h3][p]Fixed incorrect description of acquisition methods for certain materials in RaidZone Mode.[/p][p][/p][p]Once Human Development Team[/p]

[p]Dear Metas,[/p][p][/p][p]Based on player online data statistics and calculations, as well as community feedback, we have finalized the compensation rules for Shiny Mods.[/p][p]On January 18 at 8:00 (PT), we will export online data and provide additional compensation based on the number of Level 17 Mods in your Mod Backpack at that time. Compensation includes selectable Shiny Mods and Random Mod Crates (Level 14–17). The maximum compensation is 5 for selectable Shiny Mods and 20 for Random Mod Crates. Details are as follows:[/p][p]We understand that no compensation can fully make up for the efforts of the Metas. We hope the new Mod system will deliver a more streamlined and engaging combat experience, keeping the game vibrant and enjoyable. Thank you for your understanding and support.[/p][p][/p][p]
[/p][p]Once Human Development Team[/p]

[p]Dear Metas,[/p][p]From December 26th to January 1st, Once Human banned a total of 229 Players. This includes 98 players penalized for cheating, 11 players penalized for malicious interference.[/p][p]Because the AI model is still being updated, backend monitoring data shows there is still a slight chance of false bans being triggered. If you have any questions or concerns about a penalty, please submit an appeal through the in-game appeal screen. We sincerely apologize for any inconvenience this may have caused.[/p][p]We've continued to receive reports from Metas about cheating behavior. This week's most frequent offenses include flying, teleporting, and speed hacks. We've promptly verified and taken action on these cases.[/p][p]Moving forward, we will enhance real-time data monitoring and retrospective enforcement against groups engaging in malicious in-game behaviors like frequent use of hacks, carrying cheaters, or verbal harassment. Once suspicious malicious activities or benefits gained through cheating are detected, we will conduct periodic retrospective penalties. The list of penalized accounts will be published in the corresponding cycle's Fair Play Announcement. We reiterate that RaidZone is a survival competition experience that emphasizes fairness. Any individual or team actions that disrupt the game's fair environment are strictly prohibited. We encourage all Metas to report such incidents and submit evidence through the in-game reporting system or other official feedback channels. Upon verification, appropriate actions will be taken.[/p][p]Additionally, any exploitation of automated scripts, game exploits, or bugs to gain unfair advantages will result in penalties once confirmed.[/p][p]If you encounter any violations in the game, please report them through the designated channels or official customer service. We will prioritize investigation and eliminate any behavior that undermines fair play. Let’s work together to maintain a fair gaming ecosystem and reject malicious actions! Thank you for your understanding and support, Metas![/p][p]Below is a list of players recently penalized for severe violations. The accounts involved have been reviewed and confirmed to be in violation. For any questions, please contact in-game customer support.[/p][p] [/p][p]1. Language violations[/p][p]From December 26th to January 1st, 2025, a total of 139players received bans of varying durations for language violations:[/p][p]30 days — 2 players[/p][p]7 days — 15 players[/p][p]1 day — 86 players[/p][p]2 hours — 33 players[/p][p](Due to space limitations, we do not provide the list of players banned for speech violations.)[/p][p][/p][p]We've been paying close attention to feedback regarding the chat restriction system and have launched a focused optimization effort. Improvements include upgraded smart filtering to reduce false positives and better manual review processes for more accurate judgment. We'll continue refining this system to make communication smoother.[/p][p]This world is brought to life by your interactions—whether you're sharing highlights or fighting alongside friends, every sincere exchange brings warmth to the game. We hope everyone uses kind words to build meaningful memories and protect the beauty of the world of Nalcott together.[/p][p][/p][p]2. Use of cheats or hacks[/p][p]We will identify the characteristics of newly discovered cheats and use them for retroactive investigations. After banning an account, we will check if it has any associated "alt" accounts and ban those as well.[/p][p]The following is the list of players penalized for using cheats or hacks from December 26th to January 1st, 2025:[/p][p]* Server shown is where the ban was issued.[/p][p]3. Malicious exploitation of game mechanics to disrupt others (e.g., blocking roads with vehicles, intentional interference, obstructive building placement, etc.)[/p][p]We take a firm stance against behaviors that disrupt others' gaming experiences. If you come across such behavior, please report it via the in-game reporting system or to customer support.[/p][p]Going forward, any verified malicious behavior that disrupts gameplay will result in immediate bans. We encourage all Meta-Humans to play responsibly and help us maintain a fair and enjoyable gaming environment.[/p][p]Below is the list of players penalized for maliciously exploiting game mechanics between December 26th to January 1st, 2025. Due to space limitations, only ban records are displayed:[/p][p][/p][p][/p][p]Once Human Development Team[/p]

[p]Dear Metas,[/p][p]From December 19th to December 25th, Once Human banned a total of 404 Players. This includes 160 players penalized for cheating, 4 accounts suspended for alt-account exploitation and linked violations, 11 players penalized for malicious interference.[/p][p]Because the AI model is still being updated, backend monitoring data shows there is still a slight chance of false bans being triggered. If you have any questions or concerns about a penalty, please submit an appeal through the in-game appeal screen. We sincerely apologize for any inconvenience this may have caused.[/p][p]We've continued to receive reports from Metas about cheating behavior. This week's most frequent offenses include flying, teleporting, and speed hacks. We've promptly verified and taken action on these cases.[/p][p]Moving forward, we will enhance real-time data monitoring and retrospective enforcement against groups engaging in malicious in-game behaviors like frequent use of hacks, carrying cheaters, or verbal harassment. Once suspicious malicious activities or benefits gained through cheating are detected, we will conduct periodic retrospective penalties. The list of penalized accounts will be published in the corresponding cycle's Fair Play Announcement. We reiterate that RaidZone is a survival competition experience that emphasizes fairness. Any individual or team actions that disrupt the game's fair environment are strictly prohibited. We encourage all Metas to report such incidents and submit evidence through the in-game reporting system or other official feedback channels. Upon verification, appropriate actions will be taken.[/p][p]Additionally, any exploitation of automated scripts, game exploits, or bugs to gain unfair advantages will result in penalties once confirmed.[/p][p]If you encounter any violations in the game, please report them through the designated channels or official customer service. We will prioritize investigation and eliminate any behavior that undermines fair play. Let’s work together to maintain a fair gaming ecosystem and reject malicious actions! Thank you for your understanding and support, Metas![/p][p]Below is a list of players recently penalized for severe violations. The accounts involved have been reviewed and confirmed to be in violation. For any questions, please contact in-game customer support.[/p][p][/p][p]1. Language violations[/p][p]From December 19th to December 25th, 2025, a total of 139players received bans of varying durations for language violations:[/p][p]30 days — 2 players[/p][p]7 days — 6 players[/p][p]1 day — 96 players[/p][p]2 hours — 35 players[/p][p](Due to space limitations, we do not provide the list of players banned for speech violations.)[/p][p][/p][p]We've been paying close attention to feedback regarding the chat restriction system and have launched a focused optimization effort. Improvements include upgraded smart filtering to reduce false positives and better manual review processes for more accurate judgment. We'll continue refining this system to make communication smoother.[/p][p]This world is brought to life by your interactions—whether you're sharing highlights or fighting alongside friends, every sincere exchange brings warmth to the game. We hope everyone uses kind words to build meaningful memories and protect the beauty of the world of Nalcott together.[/p][p][/p][p]2. Use of cheats or hacks[/p][p]We will identify the characteristics of newly discovered cheats and use them for retroactive investigations. After banning an account, we will check if it has any associated "alt" accounts and ban those as well.[/p][p]The following is the list of players penalized for using cheats or hacks from December 19th to December 25th, 2025:[/p][p][/p][p]* Server shown is where the ban was issued.[/p][p]3. Malicious exploitation of game mechanics to disrupt others (e.g., blocking roads with vehicles, intentional interference, obstructive building placement, etc.)[/p][p]We take a firm stance against behaviors that disrupt others' gaming experiences. If you come across such behavior, please report it via the in-game reporting system or to customer support.[/p][p]Going forward, any verified malicious behavior that disrupts gameplay will result in immediate bans. We encourage all Meta-Humans to play responsibly and help us maintain a fair and enjoyable gaming environment.[/p][p]Below is the list of players penalized for maliciously exploiting game mechanics between December 19th to December 25th, 2025. Due to space limitations, only ban records are displayed:[/p][p][/p][p]Once Human Development Team[/p]