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Closers News

Scheduled Server Maintenance - March 13th



Greetings Agents,

We will perform maintenance on the Closers World server according to the following schedule, based on your time zone:


  • UTC: March 13, 2024 from 7:00 AM to 10:00 AM
  • PDT: March 13, 2024 from 12:00 AM to 3:00 AM
  • GMT+7: March 13, 2024 from 2:00 PM to 5:00 PM

Please log out of the game before maintenance begins. During this period, you will not be able to access the game, and the website may not function properly.

To stay up to date with news and other information, please visit our website or follow us on social media.


We appreciate your patience and understanding!

If you have any concerns or bug reports, you may send us an inquiry or an email to: [email protected]

Match the Snapshot Challenge! - Chance to win 1,000 N-coin!


 
[h3][color]Event Period[/color][/h3]
March 8, 2024 – March 22, 2024 at 9:00 AM UTC

[h3][color]Winner Announcement[/color][/h3]
March 27, 2024

[h3][color]Event Mechanics[/color][/h3]

[h3]▶ How to play?[/h3]
  • Select 1 out of the 3 in-game locations from the screenshots below.

  • Capture a screenshot of your chosen in-game location with your character at the same spot in-game.
  • Upload your entry to https://www.closersonline.com/forum/art-media?sub=66 along with your Closers Name and Character Name.
  • Participants with accurate screenshots will be included in the random pool, and 5 of them will win 1,000 N-Coins each!

[h3]▶ How to join?[/h3]
  1. Choose 1 location from our screenshot selection and take a screenshot on the same location with your character (make sure the Character Name is visible & input your Closers Name and Character Name with your entry).
  2. Log-in to your Closers account to our official website: https://www.closersonline.com/signin
  3. After you're logged-in, click [Forum] > [Art & Media] > [Event] Tab
  4. Upload the screenshot of your choice and post it to the [Event] Tab
  5. Entries should be in PNG or JPG format only with image specification: Above 1080 x 1080 px / Less than 4MB.
  6. Participants are allowed to edit or change their screenshot entries as much as they wish during the event period.

[h3][color]Criteria for Judging[/color][/h3]

[h3]▶ The accuracy of the screenshot from the original shots:[/h3]
  1. Location
  2. Background
※ The characters and their outfits used in the entries won't be considered in the judging criteria, feel free to use any!

[h3][color]Rewards[/color][/h3]
    1,000 N-Coins for a total of 5 winners.The winners will be chosen with a random generator.
  1. Winners will be announced on March 27 (Wednesday) UTC through the website, SNS, and their screenshot entries will be featured on the Closers forums.
  2. The rewards will be distributed during the maintenance after the winners' announcement.

[h3][color]Requirements[/color][/h3]

[h3]▶ The following must be accomplished while taking the screenshot to make it a valid entry:[/h3]
  1. Make sure that your character name can be clearly seen in the screenshot; otherwise, the entry will be invalid.
  2. Make sure that the event mechanics and rules were followed accordingly (see Event Rules below).
  3. You can only join once [1] during this event.

[h3][color]Event Rules[/color][/h3]
  1. Only one entry is allowed per Closers account.
  2. All entries must be made by the submitter specifically for the purpose of this contest.
  3. All participants should include their Closers Name and Character Name when submitting their entry; otherwise, the whole entry will be invalid.
  4. No explicit contents are allowed to be seen in the entry. Any entry that can make others feel offended or uncomfortable will be removed with or without permission from the Naddic staff.
  5. Once an entry has been submitted, players agree to have their work published publicly on our official channels (Website, Steam, and SNS).
  6. If you have submitted more than one entry, we will only refer to the first entry submitted.
  7. If you need to change or edit your entry or post, remove your first entry, then re-submit it again before the event ends.
  8. The Naddic team can remove unrelated entries or discussions.
  9. The Naddic team is not liable for any violation of copyright or intellectual property. Any violations will be assumed by the event participant.
  10. Contact https://www.closersonline.com/support/qna or [email protected] for inquiries, concerns, or reports.

[Update] March 4th Temporary Server Maintenance



Hello Agents,

We would like to inform you that we will have a temporary server maintenance to resolve the Known Issue Notice - February 29th (Awakening Capsule Daily Charge Amount Error).

Please refer to the schedule by time zone:
    Schedule by time zone
    • March 4, 2023 at 5:00 AM - 7:00 AM UTC
    • March 3, 2023 at 9:00 PM - 11:00 PM PST
    • March 4, 2023 at 12:00 PM - 2:00 PM GMT+7
Update
  • The issue with upgrading the Bright Moon Blue Dragon weapon will be fixed during the temporary maintenance.

We appreciate your patience and apologize for the inconvenience this has caused.

Additionally, we will offer a compensation package for this temporary maintenance during the next scheduled server maintenance.

If you have any concerns or bug reports, you may contact us at:
www.closersonline.com/support/qna/

Or send us an email to:
[email protected]

Aeri's Birthday



[h2]Happy Birthday, Aeri![/h2]

Wishing the happiest birthday to our courageous archer, Aeri! Let's celebrate her—whose arrows pierce through darkness to light the way forward!

All agents will get a [color]Birthday Celebration Box[/color] containing:

[color]Birthday Gift Box[/color]
x1 Signature Costume Full Set Selectable Box (7-day)
x20 Piece of Cake (Unlimited)
x1 VIP (3-day)
x1 Resurrection Capsule *11
x20 UNION Luck Stabilizer
x10 UNION Special PNA Stabilizer
x20 Luck Stabilizer
x3 All-in-One Talisman Box (1-Day)
[color]Box and components will be removed in 7 days except for 'Piece of Cake'[/color]

Get this once per account when you log in on March 2 at 12:00 AM UTC.
Don’t be late! This event only runs for only 24 hours.

Known Issue Notice - February 29th (Awakening Capsule Daily Charge Amount Error)



Hello Agents,

We would like to inform you of the known issue after the February 28th maintenance.

We apologize for any inconvenience caused by the Awakening capsules' daily refill amount of only 10 instead of 30. To address this, we will perform a temporary maintenance next Monday (March 4). During this maintenance, the issue will be resolved, and the 100 missing awakening capsules shall be compensated per character. The compensation will be sent through the in-game mail per character after the temporary maintenance on March 4 until the scheduled maintenance on March 13th.

We will announce the exact time of the temporary maintenance on Monday (March 4) as soon as possible.

We appreciate your understanding and patience in this matter. If you have any further concerns or questions, please send us an email to: [email protected] or through Customer Support web inquiry by clicking the banner below.