Closers News

Hello agents,

We would like to inform you of an update regarding the event condition of the Secret Pop-up Store.

We have found that after the regular maintenance on April 12, 2023, the Secret Pop-Up Store package is not working.

As such, for agents who have fulfilled the conditions and would like to purchase the Secret Pop-Up Store Package, please contact us via Support inquiry at https://www.closersonline.com/support/qna/ or send us an email at [email protected] and we will support you to proceed with the purchase.

Please provide the date and time you met the condition and the name of your item which corresponds with the condition for this Secret Pop-Up Store Package, before April 25, 2023 at 11:59PM UTC.

We apologize for the inconvenience caused and thank you for your understanding.

Hello Agents,

We would like to inform you of the known issues that was found in-game:

String Error in Dungeon Mission

• The clear condition of The Holy Place of Ocean King says “once” instead of “twice”. This will be corrected in the next scheduled maintenance.
  

Missing Item Information on Pet Transmitter [Mini Bastet Pickup]

• The item information of the corresponding package may not list all the components. But, the package has the intended component and pets for Pet Transmitter [Mini Bastet Pickup] are available.
  

Optimize Rendering Option Automatically Switches Off

• The option to “optimize rendering” is a function that has been included with the update of DirectX 11. The button on the Settings no longer controls the function as it is automatically applied. As such, we plan to remove this button and option from Settings, which will be informed in a separate notice.
  

Spring Shop Banner Display

• The Spring Shop is no longer available and is incorrectly displayed. This will be removed in the next scheduled maintenance.
  

Thank you for your understanding and we apologize for the inconvenience caused.

If you have any concerns or bug reports, you may contact us at:
https://www.closersonline.com/support/qna/

Or send us an email to:
[email protected]

Hello Agents,

Following an increase in bugs and issues found after the April 12 maintenance update, we will be postponing the temporary server maintenance by an hour to the following schedule:

• UTC: April 13, 2023 at 6:00 AM – 8:00 AM UTC
  
• PDT: April 12, 2023 at 11:00 PM – April 13, 2023 1:00 AM PDT
  
• GMT+7: April 13, 2023 at 3:00 PM – 5:00 PM GMT+7
  

The following issues will be worked on:

1) Mirage Re-enactment Dungeon displayed at Fantasy World: Dream Theater (Reverse) will be removed.

2) Spelling error on the Pet Transmitter in the [WILD] Mini Bastet Pet Final Special Package will be corrected.

3) Character Blackout Preview at Union Shop will be corrected.

4) Babel Program Error in Rewards will be corrected.
Players who received the incorrect main rewards will be sent the correct items at the next regular maintenance.

5) Missing Costume Image in Costume Book will be corrected.

6) Additionally, several string will be fixed.

Thank you for your understanding and we apologize for the inconvenience that this has caused.

If you have any concerns or bug reports, you may contact us at:
https://www.closersonline.com/support/qna/

Or send us an email to:
[email protected]

Hello Agents,

This is to inform you with the following concerns that occurred after the April 12th update. To correct the issues that will be mentioned below, we will be having a temporary maintenance at this schedule by time zone:

• UTC: April 13, 2023 at 5:00 AM – 7:00 AM UTC
• PDT: April 13, 2023 at 10:00 PM – 12:00 AM PDT
• GMT+7: April 13, 2023 at 2:00 PM – 4:00 PM GMT+7

1) Mirage Re-enactment Dungeon displayed at Fantasy World: Dream Theater (Reverse) will be removed.

The Mirage Re-enactment Dungeon was incorrectly displayed at Fantasy World: Dream Theater (Reverse) and entry was allowed.

This will be closed during the temporary maintenance and be updated in the next maintenance.

2) Spelling error on the Pet Transmitter in the [WILD] Mini Bastet Pet Final Special Package will be corrected.

As compensation for the inconvenience, 30 Agate of Genesis rewards will be provided in addition to the temporary maintenance reward.

Thank you for your understanding and we apologize for the inconvenience that this has caused.

If you have any concerns or bug reports, you may contact us at:
https://www.closersonline.com/support/qna/

Or send us an email to:
[email protected]

[h2]Contents[/h2]

[h3]► Crew Dungeon Renewal[/h3]

• Crew dungeon's required occupation rate has been alleviated. 
  • Crew dungeon occupation rate by stage has been alleviated to half of the previous level.
• Crew daily/weekly mission dungeon has been renewed.
  • Some of crew daily/weekly mission dungeons have been removed/added.
  • Obtainable task, reputation point, crew activity point when clearing mission dungeon have been changed.

[h3]► Boss added to Mock Battle[/h3]

• Boss monster has been added to Mock battle.
  
  • WILD boss for Mock battle, 'Malek the Shackled' has been added.
  • Mock battle boss's rotation order has been changed.

[h3]► DirectX 11 Update[/h3]

• DirectX 11 has been updated.
  
  • Maximum frame has been increased from 60fps to 120fps by DirectX 11 update.
  • Please update 'DirectX 11' version for smoother playing, as the game will not be available with the version below 'DirectX 11' after today's update.
  • * Check my PC's Direct X version
  • * Update 'DirectX 11' version
  • Screen setting 'HDR function' has been deactivated temporarily.

[h3]► Investigation Group Convenience Improvement[/h3]

• "Instantly leave Investigation Group" function has been added.
  
  • [Instantly leave Investigation Group] button will be activated, once clearing the investigation group core dungeon more than once.
• 'Abandon Reward' button has been added to Investigation Group form UI.

[h3]► Changes on Legion Program[/h3]

• Legion Program new dungeon - WILD has been added.
• Legion Program has been restructured.
• Some of Legion Program's dungeons' difficulty has been adjusted.

[h3]► Skill System Improvement[/h3]

• Skill level adjustment UX has been improved for your convenience.

[h3]► Costume Book[/h3]

• Costume book has been added.

[h3]► Character Balance Patch[/h3]


[h2]Events[/h2]
[h3]► 90 MAX Level WILD Jumping Event[/h3]

• Event Period: April 12, 2023 maintenance – May 24, 2023 maintenance

[h3]► Jumping Exclusive Attendance Event[/h3]

• Event Period: April 12, 2023 maintenance – June 7, 2023 maintenance

[h3]► All Character Jumping Support Box Accumulative Login[/h3]

• Event Period: April 12, 2023 maintenance – May 24, 2023 maintenance

[h3]► Fast Growth Jumping Pass[/h3]

• Event Period: April 12, 2023 maintenance – June 21, 2023 maintenance

[h3]► Gomory’s Honor Attendance – Long-term Attendance[/h3]

• Event Period: April 12, 2023 maintenance – July 19, 2023 maintenance

[h3]► BeastKing Epic Drop Acquire Celebration All Player Accumulative Login Reward[/h3]

• Event Period: April 12, 2023 maintenance – April 26, 2023 maintenance

The following event below will be removed after the maintenance:

• April Fool Illust Skin Open
• Muscle St – April Fool Event Town + Dungeon
• April Fool Event Shop
• April Fool Event Buff
• April Fool Daily ‘Big’ Dungeon Clear
• APR Closers Weekend
• Spring Shop

[h2]Sales[/h2]

[h3]► WILD Package[/h3]

• Event Period: April 12, 2023 maintenance – May 10, 2023 maintenance

[h3]► GRAND Package[/h3]

• Event Period: April 12, 2023 maintenance – May 10, 2023 maintenance

[h3]► Attendance Booster Limited Sale[/h3]

• Event Period: April 12, 2023 maintenance – July 19, 2023 maintenance

[h3]► Newsletter Coupon #46[/h3]

• Subscribe to Closers' Newsletter and get a special coupon! Check [Link] to know how to subscribe Newsletter.
• 46th Coupon Components:

The following sales below will be removed after the maintenance:

• Muscle ST Package

[h3]► Sparkling Ocean First Sale[/h3]

• Sales Period: April 12, 2023 maintenance – May 24, 2023 maintenace
• Available for all characters

[h3]► Spymaster (Seth, Mirae, Cheolsu added)[/h3]

• Sales Period: April 12, 2023 maintenance – May 10, 2023 maintenance
• Available for all characters
  • ★ Multiple Chances throughout the whole period ★

The sales below will be removed after the maintenance:

• On Time Railway
• New Seoul Marching Band by Team

[h2]ETC[/h2]
[h3]► Other Updates[/h3]

• PNA exp per dungeon has been reconfigured.
• Trigger Combustion Craft Recipe has been improved.
• Gimmick buff cooldown of and has been removed.
• Items at contribution shop have been renewed.
• Gear set has been added when clearing some quests. Target quest : Busan, Glutton King, Lust King
• Some of awakening Skill Cube’s name and tooltip explanation have been modified.
• Task has been improved to be accumulated as ‘defeat dimensional monster by special move’, when using Taskforce, Blackhand skill.
• Acquirable PNA exp will be displayed at dungeon entry.
• Crew daily/weekly mission reward acquire condition has been alleviated.
• Old missions at Union Watch has been changed to new missions to improve the play flow.
• ‘Special Skill’ display has been added to all characters’ Special Skill(V) skill name.
• Screenshot image has been changed from BMP to PNG.
• New items have been added to vending machine NPC legion program shop.
• ‘Trigger Combustion – Boost’ item’s some craft recipes’ weekly limit has been alleviated.
• Credit cost for PNA slot open and gene upgrade has been reduced max 90%.
• Dungeon clear has been changed : will be when the moment of defeating the boss monster.
• Unique costume can be set at no.2 and no.3 slot of Dress Room.

[h3]► Bug Fix[/h3]

• An issue that Wolfgang ‘Dark Path of Waning Moon Strike’ skill’s attack damage was abnormally high has been fixed.
• An issue that Harpy’s ‘Interlude Squal’ skill’s emergency attack was not activated at Fatal Crew skill has been fixed.
• An issue that task of ‘defeat the dimensional monster by special move’ had not been counted when using ‘J’s Special Move: Swan Song’ has been fixed.
• An issue that some characters’ Evil Dragon weapon was displayed as transparent has been fixed.
• An issue that character has been freezed when defeating Omega Knight staggered at [Extreme] Dragon’s Execution Ground dungeon.
• An issue that the frame has been dropped rapidly when getting hit by missile, when destroying pattern of ‘You think this will stop me? Foolish!’ at [Nightmare] Ancient Dragon’s Prison Castle dungeon.
• BeastKing Legendary/Epic core’s exclusive gimmick has been fixed so that it will not ignore monster’s invincible judgment.
• An issue that the skill icon of mini Eunha and mini Misook was displayed with different pet icons.
• An issue that can’t obtain Power Balance buff when using ‘Awaking Nergal’ skill by ‘Lucy power!’.
• An issue that Yuri’s ‘EX Phase Flip’ skill tooltip figures were wrongly displayed has been fixed.
• Skill lock when using down direction key of Mirae’s ‘Dyeing Rose Color’ skill has been removed.
• An issue that ‘Invulnerable’ effect was not applied when using Ultimate skill in the air by Cheolsu has been fixed.
• An issue that Lucy’s ‘Opened Power Balance’ buff was not applied normally has been fixed.
• An issue that can’t change the direction while using skill of Levia’s ‘Hell’s Trap(Sphere of Terror)’ has been fixed.
• An issue that Fiery Fiend buff was not activated when using ‘Cancel’ skill after ‘Special Move: Fiery Fiend’ skill with Nata has been fixed.
• An issue that Giant Guillotine Chop (Aerial) damage of ‘EX Guillotine’ skill of Nata was applied abnormally has been fixed.
• An issue that Shub attack was not activated while Wolfgang’s ‘Ritual – Exsanguinate(Starving Fangs)’ skill was over a certain attack speed has been fixed.
• An issue that game was closed abnormally when using repackaging permit to the locked item has been fixed.
• An issue that visual frame was not provided when using ‘Visual Frame Ticket : Great Crew’ item has been fixed.
• An issue that vending machine NPC was not appreared after clearing Centum Culvert – Reverse dungeon has been fixed.
• An issue that 1 less activation when using Luna’s ‘Ultimate skill : Big Bang’ in the air has been fixed.
• An issue that Yuri’s ‘Special Move: Power Lunge’ skill distance was decreased has been fixed.
• An issue that HP was not recovered immediately when using Mirae’s ‘Dyeing Rose Color’ skill has been fixed.
• An issue that skill-lock time between on the ground/in the air was different while key entering after Sylvi’s ‘Electronic Chase’ skill has been fixed.
• An issue that Deadeye stack was not consumed when using Cheolsu’s ‘[Sense] – Exploding Soul’ skill has been fixed.
• An issue with the duration of air and on the ground was different when using Seth’s ‘Honor of Khepri’ skill has been fixed.