Closers News

Hello Agents!

You can get your burning questions answered by the Closers World Development team themselves!

You may reach the Closers World devs by posting in the #dev-q-and-a channel on Discord with any questions, comments, or recommendations you may have.

Don’t miss this chance, and please remember to keep it constructive and clear. Comments that aren’t relevant to the topic at hand or that contain insults of any kind ought to be removed.


But please keep in mind that you are always welcome to give your feedback and suggestions to Customer Support via [email protected] or https://www.closersonline.com/support/qna if you miss to submit your contribution.

We always appreciative the countless submissions we have received during our past Dev Q&As, and we appreciate your unwavering support!

Hello Agents,

It has come to our attention some issues related to the dungeons. Please read the following topics below for details:

[h3]Disconnection after using Ultimate Skill[/h3]
We’ve received reports that after using a character’s Ultimate skill, players are being kicked out of the game (with the message “Connection to game server lost.”).

At this time, we have observed that this occurs intermittently. As we do our investigation, any information you can provide, specifically the log files, will be greatly appreciated.

Please provide the following information if you have recently experienced a connection loss while using the ultimate ability:

• Your “.log” file located in your CLOSERS/Log folder. Kindly provide the log file with the time of disconnection was recorded.
  
• Name of the dungeon were you got disconnected

Please forward this information to https://www.closersonline.com/support/qna/ or [email protected] once you’ve finished gathering these needed data.


[h3]Invisible Astaroth Bug[/h3]
It has been reported that Astaroth is not spawning or is invisible by the time it should appear to have been defeated. Also, we have observed that it doesn’t occur everytime. We continue to investigate this situation and appreciate your patience.

Meanwhile, please provide the following information if you have found that Astaroth is currently not spawning or is invisible during your dungeon run:

• A full screenshot or video of that you encountered this bug during your dungeon run.
  • The ‘/time’ or the time and date, as well as your character’s name should be clearly seen.
• Your “.log” file located in your CLOSERS/Log folder. Kindly provide the log file with the time that you encountered this bug.

Please forward this information to https://www.closersonline.com/support/qna/ or [email protected] once you’ve finished gathering these needed data.

If there are any updates, we will post them on the official website as soon as they become available.

Thank you for your cooperation and please do not hesitate to discuss with us for any other concerns.

Hello Agents,

We would like to inform everyone that our website server is currently unavailable with the following features:

• Website Registration
• Password Reset

Estimated time of fix according to the following schedule, based on your time zone:

• UTC: February 16, 2023 at 6:00 PM UTC
• PST: February 15, 2023 at 10:00 AM PST
• GMT+7: February 16, 2023 at 1:00 AM GMT +7

Thank you for your understanding and we apologize for the inconvenience that this has caused.

If you have any concerns or bug reports, you may contact us at:
https://www.closersonline.com/support/qna/

Or, email us at:
[email protected]

Hello Agents,

We would like to inform you of the known issues that was found in-game:

Account Fatigue

• Account Fatigue is shown on the character selection screen. This is a display issue and its feature is unavailable on the World server. We will provide additional information regarding the schedule in a future patch note.

Dialogue Mismatch

• Some dialogue from Misteltein indicates as “J.” Those will be updated and fixed when the next maintenance is set to happen.

Thank you for your understanding and we apologize for the inconvenience that this has caused.

If you have any concerns or bug reports, you may contact us at:
https://www.closersonline.com/support/qna/

Or send us an email to:
[email protected]

[h2]Contents[/h2]

[h3]► New Promotion – Wolfgang/Harpy[/h3]

• Wolfgang/Harpy’s new promotion, is added.
  • You can proceed Wolfgang/Harpy ‘Prime Agent/Fatal Crew’ Promotion from the following Episodes at ‘Centum City’ Area.

1. Wolfgang ➔ Prime Agent Promotion: Wolfgang
2. Harpy ➔ Fatal Crew Promotion: Harpy

• You can acquire 1-star Costume Set and ‘Battle’ Signature Ticket during Prime Agent/Fatal Crew Promotion
• [Solomon’s Trial: Wolfgang] [Solomon’s Trial: Harpy] Dungeons have been added at Hunter’s Night Area.

• Prime Agent/Fatal Crew Skill List

• Prime Agent/Fatal Crew’s Ultimate Move keeps Action Camera effect even if the setting is OFF.
• The character image of Ultimate Move of Prime Agent/Fatal Crew doesn’t change.

• Wolfgang/Harpy New Promotion related achievements are added.
• Wolfgang/Harpy Ultimate Move related tuning is added.

[h2]Event[/h2]

[h3]► Wolfgang Prime Agent Dungeon Clear Event[/h3]

• Event Period: February 8, 2023 maintenance – March 8, 2023 maintenance

[h3]► Harpy Fatal Crew Dungeon Clear Event[/h3]

• Event Period: February 8, 2023 maintenance – March 8, 2023 maintenance

[h3]► 5th Anniversary Festival 2nd – Dungeon Clear[/h3]

• Event Period: February 8, 2023 maintenance – February 22, 2023 maintenance

[h3]► 5th Anniversary Festival 2nd – Treasure Hunt[/h3]

• Event Period: February 8, 2023 maintenance – February 22, 2023 maintenance

[h3]► Valentines Accumulative Login Event[/h3]

• Event Period: February 11, 2023 at 4:00 AM – February 15, 2023 at 4:00 AM UTC

The following event below will be removed after the maintenance:

• Yuri Prime Agent Dungeon Clear Event
• Lucy Shadow Agent Dungeon Clear Event
• Non-Promotion Support Buff

[h2]Sales[/h2]


[h3]► 5th Anniversary FiESTA Package[/h3]

• Event Period: February 8, 2023 maintenance – February 22, 2023 maintenance

[h3]►Wolfgang& Harpy Promotion Package Always Sale[/h3]

• Event Period: February 8, 2023 maintenance – Always

[h3]► Newsletter Coupon #42[/h3]

• Subscribe to Closers Newsletter and get a special coupon!
• Details on how to subscribe to our Newsletter.

The sales below will be removed after the maintenance:

• 5th Anniversary N-Coin Charge Price Bonus +5%
• 5th Anniversary Closers Day Special Product
• 5th Anniversary Package

[h3]► Basic Style Washing Machine[/h3]

• Sales Period: February 8, 2023 maintenance – March 8, 2023 maintenance
• Available for all characters

[h3]► Urban Fighter Per Team Washing Machine[/h3]

• Sales Period: February 8, 2023 maintenance – March 8, 2023 maintenance
• Available for all characters
  • ★ Multiple Chance throughout the whole period ★

[h3]► Wolfgang Sovereign[/h3]

• Sales Period: February 8, 2023 maintenance – March 8, 2023 maintenance
• For Wolfgang Only
  • ★ Multiple Chance throughout the whole period ★

[h3]► Harpy 2 Types Mix[/h3]

• Sales Period: February 8, 2023 maintenance – March 8, 2023 maintenance
• Costume Full Set Boxes obtainable from the Washing Machine can be moved to account storage.
  • Sunshine Wave: Harpy, Seha, Sylvi, Yuri, J, Misteltein, Nata, Levia, Tina, Violet, Wolfgang, Luna, Soma, and Bai
  • Checkered Flag: Harpy, Sylvi, Levia, Luna, Bai, and Mirae
  • ★ Multiple Chance throughout the whole period ★

[h2]Etc.[/h2]
[h3]► Bug Fix[/h3]

• Wrong name display for Soma’s Dear Crescent Hair has been fixed.
• Item texts for Eternal Covenant have been fixed.