Closers News

Hello Agents,

It has come to our attention that the access of Eunha to the Advanced Central Gremory Lab is unavailable. We would like to inform you that we have fixed this issue. Kindly re-login to the game in order for your Eunha character to gain access to the said dungeon.

Thank you for your understanding.

Hello Agents,

This is to inform you with the following concerns that occurred after the June 23rd update. To correct the issues that will be mentioned below, we will be having a temporary maintenance during this schedule by time zone:

• UTC: June 24, 2021 at 2:00 AM – 3:30 AM UTC
• PDT: June 23, 2021 at 7:00 PM – 8:30 PM PDT
• GMT+7: June 24, 2021 at 9:00 AM – 10:30 AM GMT+7

1st Concern: Content of the #8 1st Tab Chain Discount

The #8 1st Tab Chain Discount that should have a SS Guaranteed D Component: Costume appears to be providing a SS Guaranteed D Component: Gear box.

As compensation for this issue, we won’t be removing the SS Guaranteed D Component: Gear box which means that you will be getting two (2) items from the #8 1st Tab Chain Discount. Also, this will now be the default content of the #8 Chain Discount from now on.

• For players who claimed the #8 1st Tab Chain Discount from the delivery box before the temporary maintenance that will happen to the said schedule, you will be receiving an SS Guaranteed D Component: Costume to your mail. This item will be sent during the maintenance.
• For players who were not able to claim the #8 Chain Discount item from the delivery box, the item will automatically change to a x1 SS Guaranteed D Component: Costume + x1 SS Guaranteed D Component: Gear box during the maintenance.

2nd Concern: Cool Summer All-in-One Package

The All-in-One package should contain Normal D Component instead of SS Guaranteed D Component. We have temporarily removed the Cool Summer All-in-One Package from the store and we will update it correctly during the maintenance.

We have removed the incorrect item from users that were able to obtain it. Credits will be removed according to the amount that were already consumed. Further information about this will be explained to those who were affected in this issue.

Thank you for your understanding and we apologize for the inconvenience that this has caused.

If you have any concerns or bug reports, you may contact us at:
https://www.closersonline.com/support/qna/

Or send us an email to:
[email protected]

▶ New Character Eunha Release

• The third member of Rattus team, ‘Eunha’, is now added.
• When creating a Eunha, you can start from Level 67, and the maximum level has been set to 83.
  • Eunha’s maximum level will be expanded in each maintenance.
• Eunha can play from Mud Rock Town to International Airport chapter.
• Eunha can play Planar Gate/Planar Gate: Deep Zone
• Skill Cut Scene Optimization
  • High-resolution skill cut-in applied

▶ Eunha Zenith

• Eunha’s Rare costume ‘Zenith’ has been added. 

▶ Eunha Shining Star Costume

• Eunha’s unique costume ‘Shining Star: Cynical Romance’ has been added. 

▶ Eunha 86 Level N-Coin Event

• All agents who reached level 86 with Eunha for the first time in the account will receive 300 N-coins! 
• 10 lucky random agents will receive 5,000 N-coins during the event period. 
• Event Period: June 23 to July 21, 2021 maintenance 

▶ Eunha Release Event – Eunha Level up Rewards 

• Rush to level up and receive item rewards for Eunha! 
• Event Period: June 23, 2021 – August 18, 2021 maintenance 

▶ Eunha Release Event – Chip Special Exchange Ticket Event

• Exchange your Chip Special Exchange Tickets to the Vending Machine Shop and get amazing items!
• Event Period: June 23, 2021 – July 28, 2021 maintenance

▶ Let’s go Costume Conversion!

• Get a chance for a Shining Star Unique Costume Conversion when you log-in!
• Event Period: June 23, 2021 – July 21, 2021 maintenance

▶ JUL Closers Day Event (Coming Soon)

▶ Weekend Playtime Event (Coming Soon)

• Stay logged in during weekends and get special rewards!

[UNION Store] 

▶ Eunha Character Basic

• Sales Period: June 23, 2021 – Permanent 

▶ Eunha Premium Starter

• Sales Period: June 23, 2021 – August 4, 2021 

 ▶ Transparent Dimensional Costume Package 50% Discount

• Sales Period: June 23, 2021 – July 7, 2021
• Get 50% off to Transparent Dimensional Costume Packages for a limited time only!

 ▶ Cool Summer Chain Discount

• Sales Period: June 23, 2021 – August 4, 2021 

 ▶ Cool Summer Package

• Sales Period: June 23, 2021 – July 21, 2021 

 ▶ JUL Closers Day Product (Coming Soon)

The products below will be removed after the maintenance:  

• CMC Conversion Basic Product 
• Eunha Pre Starter Pack 
• Eunha Prep Package 
• CMC Conversion Final Package 

[Washing Machine] 

▶ Eunha Moonlight Edge

• Let the radiance of the moon shine brightly to Eunha with the Moonlight Edge costume! 
• Exclusive costume for Eunha 
• Sales Period: June 23, 2021 – August 4, 2021 

▶ Mystic Shuffle for Eunha

• Seha ~ Eunha (new) 
• Sales Period: June 23, 2021 – August 4, 2021 

The products below will be removed after the maintenance:  

• Two-tone (Mirae + Cheolsu) 
• UNION Secret Service Resale 

▶ Extended Maintenance Compensation

• Compensation for the temporary maintenance last June 9th 
• Distribution Period: June 23, 2021 – July 7, 2021 9:00 AM UTC 
• Once per account 

▶ Faded Books Compensation

• Compensation for the Faded Books drop schedule delay 
• Distribution Period: June 23, 2021 – July 7, 2021 9:00 AM UTC 
• Once per account 

▶ Divine Battle Running Time Error Compensation

• Compensation for the Divine Battle Event – Running Time ended earlier than the posted schedule 
• Distribution Period: June 23, 2021 until July 7, 2021 UTC 
• Once per account 

Buy one after another to get huge discounts!

You can get 2 free items in each Chain Discount tab when you purchase series of products.
 
Sales Period

• June 23, 2021 – August 4, 2021 UTC

 
Chain Discount 1st/2nd/3rd Tab

 
Free Items Per Tab

• Purchase Restriction is Once per account.
• The next tab purchase will be available when the first tab purchase is completed.

Under the heat of summer, stay chill with these Cool Summer Packages that contains with refreshing items that you need!

Sales Period

• June 23, 2021 – July 21, 2021