Closers News

[h3]“Behind the oasis appears a diminutive figure that protected mankind, but later she was cursed, and it caused suffering to everyone.

A blurred sense of identity devoured her and after days beyond recall, a promise was remembered and shall reinvigorate.

Let’s welcome Lucy and be part of her journey as she turns into an adorable girl!"[/h3]

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Have a good head start! Pre-create the adorable Lucy and grab the exclusive Starter Pack!



Log-in to Closers and pre-create Lucy!

Event Period

• November 3, 2021 9:00 – November 17, 2021 9:00 AM UTC
• Shop Availability and Token duration ends on December 1, 2021 at 9:00 AM UTC 

Collect Sunflower Seeds from the daily playtime event!


Exchange Sunflower Seed to various items at vending machine!

• Lucy’s First Step Box can only be opened by Lucy. Obtain it to Lucy through account storage.
• Gear Booster Fortifier and Lucy’s First Step Box expires on December 31, 2021 at 9:00 AM UTC.

For a limited time, grab this Starter Pack that contains exclusive and rare items in a discounted price!

Sales Period

November 3, 2021 – November 17, 2021

Sending lots of fun and cheer on this exceptional day to make a happy moment.

All agents will get a Birthday Celebration Box containing x1 Elite Status (1-Day), x10 Greater Phase Fiber, x10 Luck Stabilizer, and x20 Piece of Cake!

Get this once per account when you logged-in on October 31 at 12:00 AM UTC.

Don’t be late! This event only runs for only 24 hours.

Hello Agents,

We will be having hotfix maintenance on October 22, 2021 following these schedule:

Schedule by time zone

• UTC: October 22, 2021 at 9:00 AM – 10:30 AM UTC
• PDT: October 22, 2021 at 2:00 AM – 3:30 AM PDT
• GMT+7: October 22, 2021 at 4:00 PM – 5:30 PM GMT +7

Issues that will be Fixed

• Mock Battle Vending Machine
  • The vending machine for Mock Battle is currently missing. After this fix it should appear again.
  • CMC Transfer tickets will be removed from the list due to its intended expiration.

• Candy Drop Issue
  • The current drop amount of candy is incorrect. After this maintenance, we are going to increase candy drop in the Halloween Dungeon from 1 to 5 pieces.

• Ocean King Triggers – Salvage Result Issue
  • Only a piece of Bloody Dazed Sea will be provided instead of four pieces after salvaging Ocean King Triggers. This issue occurs in accounts with Platinum Status. After the maintenance, players who salvaged Ocean King Triggers will receive 3 additional Bloody Dazed Sea from via in-game mail.

Additional Update

• We will be providing a Temporary Server Maintenance Compensation Package and x30 Candies during the next scheduled server maintenance on November 3rd.

Starting this October 23rd, log in every weekend to get cool rewards. The longer you stayed logged-in, the better rewards you’ll get!

Hello Agents,

Below are the known issues that occurred after the October 20th maintenance.

[h3]1. Ocean King Triggers – Salvage Result Issue[/h3]
It has come to our attention that only a piece of Bloody Dazed Sea will be provided instead of four pieces after salvaging Ocean King Triggers. This issue occurs in accounts with Platinum Status. Please do not salvage Ocean King Triggers until it will be fixed during the next update on November 3rd Hot fix maintenance on Oct 22nd.

[h3]2. Halloween Attraction Event Notice[/h3]
Some users cleared the last boss in the Halloween Attraction dungeon, but it didn’t complete the dungeon quest. This is a known issue that rarely happens when killing the boss too quickly.

If you have experienced this during your Halloween dungeon run, contact us at https://www.closersonline.com/support/qna/. Be reminded to choose ‘Game Play‘ as category and ‘Bug/Error‘ as your Inquiry category. Please provide us the details such as the time when it occurred and a full screenshot of your character where the quest didn’t complete after finishing the last stage.

Thank you for your understanding.