Closers News

The first Saturday of each month is Closers Day!!!

Event Period

• UTC: July 3, 2021 4:00 AM – July 4, 2021 3:59 AM UTC
• PDT: July 2, 2021 9:00 PM – July 3, 2021 8:59 PM PDT
• GMT+7: July 3, 2021 11:00 AM – July 4, 2021 10:59 AM GMT+7

[h3]EVENT 1 – Login on Closers Day![/h3]

Receive a Closers Day Celebration Box on your first login during the Event Period. You can only acquire once per account.

• Closers Day Celebration Box: Once per account, Can be stored in the account  storage and it’s non-tradable.

[h3]EVENT 2 – All-day Closers with full of Buffs![/h3]





Don’t be too surprised if these Surprise packages have huge discounts!

Sales Period

• UTC: June 30, 2021 12:00 AM – July 6, 2021 9:00 AM UTC
• PDT: June 29, 2021 5:00 PM – July 6, 2021 2:00 AM PDT
• GMT+7: June 30, 7:00 AM – July 6, 2021 4:00 PM GMT+7

Hello Agents,

This is to inform you about the concerns that were found in the Eunha Starter Packs specifically to the Midnight Phase Wings.

Eunha Premium Starter Pack

• The Midnight Phase Wings from the Premium Starter Pack is not intended to have a permanent duration. However, as an apology for this confusion, we will remain its duration to permanent.

Eunha Pre-Starter Pack

• The Midnight Phase Wings from Eunha Pre-Starter Pack provides a Physical tuning option instead of Psi. We will be applying the correct tuning to the wings during the July 7th maintenance.
• Along with this, all players who have purchased the Eunha Pre-Starter Pack will keep their temporary wings and will be getting one permanent Midnight Phase Wings as compensation. This item will be sent to your in-game mail soon.

Thank you for your understanding.

Starting this June 26th, log-in every weekend to get cool rewards. The longer you stayed logged-in, the better rewards you’ll get!

Hello Agents,

It has come to our attention that the access of Eunha to the Advanced Central Gremory Lab is unavailable. We would like to inform you that we have fixed this issue. Kindly re-login to the game in order for your Eunha character to gain access to the said dungeon.

Thank you for your understanding.

Hello Agents,

This is to inform you with the following concerns that occurred after the June 23rd update. To correct the issues that will be mentioned below, we will be having a temporary maintenance during this schedule by time zone:

• UTC: June 24, 2021 at 2:00 AM – 3:30 AM UTC
• PDT: June 23, 2021 at 7:00 PM – 8:30 PM PDT
• GMT+7: June 24, 2021 at 9:00 AM – 10:30 AM GMT+7

1st Concern: Content of the #8 1st Tab Chain Discount

The #8 1st Tab Chain Discount that should have a SS Guaranteed D Component: Costume appears to be providing a SS Guaranteed D Component: Gear box.

As compensation for this issue, we won’t be removing the SS Guaranteed D Component: Gear box which means that you will be getting two (2) items from the #8 1st Tab Chain Discount. Also, this will now be the default content of the #8 Chain Discount from now on.

• For players who claimed the #8 1st Tab Chain Discount from the delivery box before the temporary maintenance that will happen to the said schedule, you will be receiving an SS Guaranteed D Component: Costume to your mail. This item will be sent during the maintenance.
• For players who were not able to claim the #8 Chain Discount item from the delivery box, the item will automatically change to a x1 SS Guaranteed D Component: Costume + x1 SS Guaranteed D Component: Gear box during the maintenance.

2nd Concern: Cool Summer All-in-One Package

The All-in-One package should contain Normal D Component instead of SS Guaranteed D Component. We have temporarily removed the Cool Summer All-in-One Package from the store and we will update it correctly during the maintenance.

We have removed the incorrect item from users that were able to obtain it. Credits will be removed according to the amount that were already consumed. Further information about this will be explained to those who were affected in this issue.

Thank you for your understanding and we apologize for the inconvenience that this has caused.

If you have any concerns or bug reports, you may contact us at:
https://www.closersonline.com/support/qna/

Or send us an email to:
[email protected]