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MapleStory News

Brief Update on the Recent 2x Drop Special Coupon Concerns

Hi Maplers,

We are aware of your feedback concerning how the 2x Drop Special Coupons cannot be a low-popularity item as listed in our Sale of Low-Popularity Items Ending with v.231 Update post. We are sorry for the delay in communication, but we will be sharing an update with you within next week.

Thank you for your patience,
- The MapleStory Team

[Updated] Pink Bean Bulletin: Update #4 on Lag and Server Instability Issues

[Updated March 8 at 5:00 PM PT] As mentioned in this post, we are asking our Maplers to fill out this brief survey about your experience with the performance of specific NA Reboot world channels after March 3 maintenance. Please fill out this survey by Thursday, March 10th at 7:00 PM PT. Thank you!
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Greetings Maplers,

Here’s a little update on what we observed after the February 17 NA Reboot world maintenance.

February 17 Maintenance
After reviewing the survey results and internal logs, we saw channel 1 have the most improvement. Channels 26 - 29 had some improvement, but we did see survey comments that said players still experienced lag during Ursus and around reset in those channels. From what we’ve seen, channel 30 wasn’t improved since we were testing how the image of a slow channel would perform on the new hardware spec. Last year, we did try to use dedicated hosts from our service provider to mitigate some lag but these dedicated hosts were slower than the changes we made this year, so we will be switching out the channels on these dedicated hosts.

March 3 Maintenance
During the March 3 maintenance, we updated the remaining channels to the new hardware spec. Channels 2, 5, 8, 20, 22, 23, and 24 have been updated to the new hardware spec. We left channels 21 and 30 as-is to do some tests on these channels. Channels 4, 26, 27, 28, and 29 are switched off of the dedicated hosts. Channels 26, 27, and 28 now have increased CPU and memory to see if that’ll help the channel performance during Ursus Golden Time.

Our service provider hasn’t been able to give us information on why some of these channels act differently or why dedicated hosts seem to perform worse than the other servers, so we are continuing to try different options to try and resolve the lag issue.

As usual, we will post another survey to gather information after this weekend, when the channels have had some time to be played on for a few days. The survey link will be provided here in this post as well as posted in our community platforms. We’d appreciate your active participation and feedback on these surveys.

Thank you for your continued patience.

Sincerely,
The BatMjollnir

Sale of Low-Popularity Items Ending with v.231 Update

Attention Maplers,

With the v.231 update, currently scheduled for Wednesday, March 16, 2022, we will be discontinuing the sale of a variety of low-popularity items from the in-game Cash Shop. These items include:
  • Diablo Messenger
  • Cloud 9 Messenger
  • Loveholic Messenger
  • Cute Tiger Messenger
  • Roaring Tiger Megaphone
  • Goal! Messenger
  • Soccer! Messenger
  • Chalkboard (1 day)
  • Chalkboard (7 days)
  • Lv.20 ETC Bypass Key
  • Lv.20 Accessory Bypass Key
  • Lv.30 ETC Bypass Key
  • Lv.30 Accessory Bypass Key
  • Lv.30 Armor Bypass Key
  • Lv.30 Weapon Bypass Key
  • 1-day 2x Drop Special Coupon
  • 4-hour 2x Drop Special Coupon

Note: Already purchased items and coupons will not be removed or refunded as a result of this change, and any that are already in a character's inventory will remain usable.

Thank you,

- The MapleStory Team

[Completed] Scheduled Minor Patch - March 3, 2022

[Updated March 3 at 10:06 AM PST] The maintenance has been completed and we have extended Cash Shop items for 5 hours. Please restart your Nexon Launcher or Steam to make sure that you get the latest client! Thank you. 

We will be performing a scheduled minor patch on Thursday March 3, 2022 at 5:00 AM PST (8:00 AM EST / 2:00 PM CET / 12:00 AM AEDT Mar. 4). We anticipate the maintenance to last approximately 5 hours, concluding around 10:00 AM PST (1:00 PM EST / 7:00 PM CET / 5:00 AM AEDT Mar. 4). Thanks for your patience!

Times:

Thursday, March 3, 2022
PST (UTC -8): 5:00 AM - 10:00 AM
EST (UTC -5): 8:00 AM - 1:00 PM
CET (UTC +1): 2:00 PM - 7:00 PM
AEDT (UTC +11): 12:00 AM (Mar. 4) - 5:00 AM (Mar. 4)
  • What will be unavailable:
    • All MapleStory game servers.
  • Changes and Updates (Additional Changes TBA):
    • Fixed the issue where the Item Megaphone did not broadcast the included item.
    • Fixed the issue where the Wealth Acquisition Potion buffs would be lost upon disconnecting.
    • [Updated March 2] We will be replacing some additional channels on NA Reboot world as part of the ongoing lag investigations. Please refer to the upcoming Pink Bean Bulletin on Lag and Server Instability for details. 

 

Hot Weeks Return to 2022!

Starting next week, MapleStory will be having two weeks of Hot Days! All you have to do is log in to start receiving great items, and stick around all week long for a bonus reward!
Event Duration
  • PST/PDT (UTC -8/-7): Sunday, February 27, 2022 4:00 PM PST - Sunday, March 13, 2022 4:59 PM PDT
  • CET (UTC +1): Monday, February 28, 2022 1:00 AM - Monday, March 14, 2022 12:59 AM
  • AEDT (UTC +11): Monday, February 28, 2022 11:00 AM - Monday, March 14, 2022 10:59 AM
Event Details
  • Log in each day with a character Lv. 30 or above and click the gift box icon on the left side of the screen to receive a Hot Week Box!
  • Each day begins and ends at 12:00 AM UTC (4:00 PM PST / 5:00 PM PDT / 1:00 AM CET / 11:00 AM AEDT)
  • Box must be opened by 9:00 AM UTC on the following day (33 hours after first becoming available).
  • If you have more than 30 unclaimed gifts in your Gift Drop, you may not be able to see the Hot Week reward. Please clear any unclaimed gifts and login again to see the Hot Week reward.
  • Rewards are available on all worlds once per account.
  • Logging in each day during a Hot Week will also grant you a bonus week-long reward!
Event Rewards
  • Monday, February 28: Pendant of the Spirit (7 Day): Untradeable, 7-day duration.
  • Tuesday, March 1: Nodestone: Untradeable, Permanent.
  • Wednesday, March 2: Character Slot Expansion Coupon: Untradeable, 7-day duration.
  • Thursday, March 3: 2x EXP Coupon (15 Min) (3): Untradeable, 7-day duration.
  • Friday, March 4: Special Medal of Honor: Untradeable, Permanent.
  • Saturday, March 5: Karma Master Craftsman's Cube: Can be traded within the same world, 7-day duration.
  • Sunday, March 6: Hyper Teleport Rock Coupon (7 Day): Untradeable, 7-day duration.
  • Week-long Reward: Meister's Cube: Untradeable, 7-day duration.
  • Monday, March 7: 500 Reward Points: Untradeable, 7-day duration.
  • Tuesday, March 8: Nodestone: Untradeable, Permanent.
  • Wednesday, March 9: Selective 8 Slot Coupon: Untradeable, 7-day duration.
  • Thursday, March 10: 2x EXP Coupon (15 Min) (3): Untradeable, 7-day duration.
  • Friday, March 11: Special Medal of Honor: Untradeable, Permanent.
  • Saturday, March 12: Karma Eternal Rebirth Flame: Untradeable, 7-day duration.
  • Sunday, March 13: Hyper Teleport Rock Coupon (7 Day): Untradeable, 7-day duration.
  • Week-long Reward: Flying in the Sky Mint Chair: Untradeable, Permanent.