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Halls of Torment News

Hot Fix - 2023-06-01

[h3]Hello Brave Souls![/h3]

The beta test of the last changes was concluded successfully, therefore we have an update for you.
This is hopefully the last HoT Fix we need before focusing on other things.
We'll share some details about the update plan tomorrow.

Thanks again to all that helped us battling the bugs. Reports and also your mails with the logs and .dmp files helped a lot! Please keep it on. As there were so many reports we'll not be able to answer you all individually :)

[h3]Stay Fresh!
- Chasing Carrots[/h3]


[h2]Patch Notes[/h2]
  • Fixing missing and resetting quests including double entries from the beta branch. (need to restart the game after initial launch to show missing unlocks)
  • Fixing many, but not all crashes and starting issues. If you keep getting crashes, please send us further crash dumps.
  • Fixing further gamepad input issues.
  • Fixing that items can get stuck at unreachable places. (including the well)
  • Fixing that you were given the choice of base abilities when already having 6 selected.
  • If qualifying for it, the Ability Scroll will now at least show one Ability Upgrade. (must be unlocked and have min. trait level 3 & 6)
  • Game pauses when losing focus.
  • Character weapons have now proper names in the statistics.
  • When leveling up or picking up items / abilities the character will get invulnerable for half a second.

HoT Beta Update | 2023-05-31 | Crashes, Starting Issues, Quests



How to join the beta:
Right-click Halls of Torment -> Properties -> Betas
Here set the beta branch to "beta"

_____________________________

[h3]Hello everyone![/h3]

Thanks for your corporation to find problems with the game.
We added an update to the beta branch. This update will address three issues, if you affected by either issue, we recommend you to read the paragraphs carefully.


[h2]Crashes[/h2]
All the crash dumps we got were very helpful in finding the point where it crashes and the good news is: that one is on us, so something that we can fix! But this requires some deeper changes. Anyone affected by this is prompted to switch to the beta branch and play again. We hope you won't run into more issues.
Please let us know in the comments below this news if the patch actually helped you (positive feedback is important, the same as negative is)

If you still keep getting crashes - Please send us following data:
- Crash Dumps -> %AppData%\HallsOfTorment\crashes
- Log Files -> %AppData%\HallsOfTorment\logs
- Save Files -> ..Steam\userdata\\2218750\remote

Send all files to [email protected]

%AppData% can be entered in windows in the address bar.
It should bring you here: C:\Users\\AppData\Roaming


[h2]Starting Problems[/h2]
We addressed one issue, but we are unsure if this will do anything. We need affected players that can't start the game at all to switch to the beta branch and test if that one works. If it works, please leave a comment below.
If it does not work, please do following for us.

- Open your task manager
- Switch to "Details"
- Right-click "Godot"
- Select "Create dump file"

This file might get a bit bigger, you can zip it and upload somewhere.
Please send us this file to our support: [email protected]


[h2]Quest Resets[/h2]
There are some quirks left and it might be some issue with the cloud save.

Please try following:
- Disable cloud saves from the properties
- Switch to the beta branch
- Start the beta branch game
- Check your quests on the quest board
- Restart Halls of Torment
- Make sure all unlocks (characters etc.) are there
- Close the game
- Enable cloud saves again

Following above's steps should ensure that most progress should be back and saved.
It may however be, that some quests in progress lost part of their progress.
This will also recover all quests where you got the achievements already.
Please let us know whether this works for you or not.


Thank you all for the support, lets squish those bugs together 💪
- Chasing Carrots

HoT Beta Update | 2023-05-31 | Crashes, Starting Issues, Quests



How to join the beta:
Right-click Halls of Torment -> Properties -> Betas
Here set the beta branch to "beta"

_____________________________

[h3]Hello everyone![/h3]

Thanks for your corporation to find problems with the game.
We added an update to the beta branch. This update will address three issues, if you affected by either issue, we recommend you to read the paragraphs carefully.

_____________________________

[h2]Crashes[/h2]

All the crash dumps we got were very helpful in finding the point where it crashes and the good news is: that one is on us, so something that we can fix! But this requires some deeper changes. Anyone affected by this is prompted to switch to the beta branch and play again. We hope you won't run into more issues.
Please let us know in the comments below this news if the patch actually helped you (positive feedback is important, the same as negative is)

If you still keep getting crashes - Please send us following data:
- Crash Dumps -> %AppData%\HallsOfTorment\crashes
- Log Files -> %AppData%\HallsOfTorment\logs
- Save Files -> ..Steam\userdata\\2218750\remote

Send all files to [email protected]

%AppData% can be entered in windows in the address bar.
It should bring you here: C:\Users\\AppData\Roaming

_____________________________

[h2]Starting Problems[/h2]

We addressed one issue, but we are unsure if this will do anything. We need affected players that can't start the game at all to switch to the beta branch and test if that one works. If it works, please leave a comment below.
If it does not work, please do following for us.

- Open your task manager
- Switch to "Details"
- Right-click "Godot"
- Select "Create dump file"

This file might get a bit bigger, you can zip it and upload somewhere.
Please send us this file to our support: [email protected]

_____________________________

[h2]Quest Resets[/h2]

There are some quirks left and it might be some issue with the cloud save.

Please try following:
- Disable cloud saves from the properties
- Switch to the beta branch
- Start the beta branch game
- Check your quests on the quest board
- Restart Halls of Torment
- Make sure all unlocks (characters etc.) are there
- Close the game
- Enable cloud saves again

Following above's steps should ensure that most progress should be back and saved.
It may however be, that some quests in progress lost part of their progress.
This will also recover all quests where you got the achievements already.
Please let us know whether this works for you or not.

_____________________________

Thank you all for the support, lets squish those bugs together 💪
[h3]- Chasing Carrots[/h3]

HoT Fix - 2023-05-30 (Update)

[h2]UPDATE:[/h2]

Hey everyone, thank you for your patience. We just updated the game again, this time the save games should work. If you have not done anything to your save files, the backup should recover your quest data. If any issue persist, please let us know.
Make sure you got the update by restarting Steam.

Cheers
Chasing Carrots


[h2]Hello Adventurers![/h2]

We have some new fixes for you. Unfortunately, we have not yet made much progress with crashes and starting issues. But we are getting a bit closer in finding the causes.

For the ones of you with crashes: Thank you for the crash reports. We added additional functionality to collect reports. This process won't automatically upload the files, so you need to send us crash reports again. This is a new tool that will save the files in %AppData%\HallsOfTorment\crashes

When the game crashes, it requires 10-15 seconds to generate those reports. Please wait a short period until you see an error message! Send these reports to [email protected]


For the audio fix, we have patched this now on the main branch, we see it does not solve all problems, but it helps to a certain extend so we are going to keep this for now.


[h3]- Cheers
Chasing Carrots[/h3]



[h2]Patch Notes[/h2]
  • Warlock main projectiles count now as Main Weapon. This means statistics will be correct and all items applying to main weapons will now work with them.
  • "Mark of Madness" did work, but players had a negative count. negative counts will be reset if they should be positive.
  • Some players had more than 200 quests completed, this was caused by them having some older PRELUDE data with quests that aren't used anymore.
  • Fixed an issue where connected input devices could interfere with Keyboard controls.
  • It's possible to adjust the flash effect on enemies from the settings.
  • Chests open and close now in appropriate sounds levels.

HoT Fix 2023-05-27

Heyhey,

I've read through the forums and attempting some easier bug fixes over the weekend. But please have patience with the team, it was a long week and we need the weekend to recover a bit. We'll address more issues afterwards.

Please keep reporting bugs!
Cheers Mara~


[h3]Fixes[/h3]
  • Strikes proficiency buffs from the Sorceress won't disappear after 5 seconds anymore.
  • The hood is no longer named helmet.
  • Hopefully fixed "Mark of Madness" Quest, this is a bit tricky and I can't reproduce it, but I believe it should work now.
  • Viaduct elite enemies did not account for Elite related quests.
  • Meteorstrike and Kugelblitz no longer will trigger Spellcaster Gloves and Guiding Star
  • Quest "Broken Body" did not properly register the Fragile effect.



[h3]Changes[/h3]
  • Reducing requirements for Pinpoint milestones by 50%.
  • The quest "Demonic Exchange" now requires the Warlock HP be below 250.
  • Every restart of the game should send achievement states to the steam server. Make sure you are online to get your Achievements registered.



[h3]Reminders[/h3]
Reminder a) For audio issues in windows try the beta branch "audiofix"
Reminder b) for crashes and starting issues send us logs found in %AppData%/HallsOfTorment/logs
-> [email protected]



[h3]Other remarks[/h3]
  • We will do something about the boss counter in Haunted Caverns, hopefully will be patched next week
  • More balancing updated will come with the priority to make all items and abilities viable to use, but also nerfing some things to present a more well rounded overall gameplay. (We don't try to kill off OP builds, it's a single player experience anyways)
  • Some achievements have wrong descriptions, this will be adjusted the next days.