[Notice] Fall Event 2 Ranking Reward Distribution Due to Steam Login Issue
[p]Answer the call of legend and pierce through the darkness in Britain![/p][p]Welcome to ‘King Arthur: Legends Rise’.[/p][p]
[/p][p]After the 10/29 (Wed) update maintenance, we’ve confirmed an issue where the automatic login was disabled on the Steam version, preventing accounts linked only to a Steam account from logging in. This resulted in cases where users were unable to claim their Fall Event 2 ranking rewards within the designated period.[/p][p]
[/p][p]First and foremost, we sincerely apologize for the inconvenience this issue has caused in your gameplay.[/p][p]
[/p][p]Users who were unable to claim their Fall Event 2 ranking rewards due to this specific issue may contact our Customer Support Center to receive their rewards.[/p][p]
[/p][p]■ How to Request Reward Distribution[/p][p]* Submit a '1:1 Inquiry' to the Customer Support with the title: 'Fall Event 2 Ranking Reward Distribution Request'[/p][p] \[Customer Support][/p][p]* Eligibility: Accounts linked only to the Steam platform as of 10/30 (Thu) 00:00 (UTC+0)[/p][p]* Inquiry Submission Period for Reward Distribution: Until 11/27 (Thu) 00:00 (UTC+0)[/p][p]
[/p][p]We sincerely apologize once again for the inconvenience, and will do our best to provide quick assistance once you submit your inquiry through Customer Support.[/p][p]
[/p][p]We will keep doing our best to provide the best game experience.[/p][p]
[/p][p]Thank you.[/p][p]
[/p]
[/p][p]After the 10/29 (Wed) update maintenance, we’ve confirmed an issue where the automatic login was disabled on the Steam version, preventing accounts linked only to a Steam account from logging in. This resulted in cases where users were unable to claim their Fall Event 2 ranking rewards within the designated period.[/p][p]
[/p][p]First and foremost, we sincerely apologize for the inconvenience this issue has caused in your gameplay.[/p][p]
[/p][p]Users who were unable to claim their Fall Event 2 ranking rewards due to this specific issue may contact our Customer Support Center to receive their rewards.[/p][p]
[/p][p]■ How to Request Reward Distribution[/p][p]* Submit a '1:1 Inquiry' to the Customer Support with the title: 'Fall Event 2 Ranking Reward Distribution Request'[/p][p] \[Customer Support][/p][p]* Eligibility: Accounts linked only to the Steam platform as of 10/30 (Thu) 00:00 (UTC+0)[/p][p]* Inquiry Submission Period for Reward Distribution: Until 11/27 (Thu) 00:00 (UTC+0)[/p][p]
[/p][p]We sincerely apologize once again for the inconvenience, and will do our best to provide quick assistance once you submit your inquiry through Customer Support.[/p][p]
[/p][p]We will keep doing our best to provide the best game experience.[/p][p]
[/p][p]Thank you.[/p][p]
[/p]