Payment Cancellations for Purchases Made After the 11/26 Update
[p]We extend our deepest gratitude to everyone who joined us on the journey of . [/p][p]
[/p][p]We sincerely apologize for the sudden announcement of the game's service termination, which came shortly after the 1st Anniversary Update and related events.[/p][p]
[/p][p]We will now process payment cancellations for all products purchased following the 11/26 1st Anniversary Update. We kindly request that you follow the application procedure outlined below. [/p][p]
[/p][p]We appreciate your understanding that a unilateral, batch cancellation by the company was not feasible due to the varying policies of the respective market/store platforms. [/p][p]
[/p][p]Please carefully review the following details before proceeding with your payment cancellation application.[/p][p]
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[/p][p]👑 Payment Cancellations for Purchases Made After the 11/26 Update[/p][p]
[/p][p]■ Application Period for Payment Cancellation (UTC)[/p][p]- 2025/12/12 (Fri) 06:00 - 2026/6/12 (Fri) 03:00 [/p][p]
[/p][p]■ Eligibility for Payment Cancellation (UTC)[/p][p]- Products purchased from 11/26 (Wed) 00:00 until the time payment processing was halted[/p][p]
[/p][p]■ How to Apply for Payment Cancellation[/p][p]- Submit your application via the King Arthur Customer Center’s 1:1 Inquiry section, selecting the appropriate category. \[Submit 1:1 Inquiry][/p][p]* Select the inquiry category \[Service Termination Payment Cancellation Request] → Fill out the required form and submit.[/p][p]
[/p][p]■ Notes[/p][p]* Game access will be unavailable after the service termination on 2026/3/12 (Thu) 02:00 (UTC). Please save any information necessary for payment cancellations (Nickname, PID) separately before this date. [/p][p]* A separate notice will be provided regarding the refund process for any remaining Paid Crystals. [/p][p]* Paid Crystals acquired from the products for which payment is canceled will be excluded from any subsequent refund for remaining currency. [/p][p]
[/p][p][/p][hr][/hr][p][/p][p]
[/p][p]We remain committed to ensuring support and ensuring a smooth experience for all players until the final day of service. [/p][p]
[/p][p]Thank you. [/p][p]
[/p]
[/p][p]We sincerely apologize for the sudden announcement of the game's service termination, which came shortly after the 1st Anniversary Update and related events.[/p][p]
[/p][p]We will now process payment cancellations for all products purchased following the 11/26 1st Anniversary Update. We kindly request that you follow the application procedure outlined below. [/p][p]
[/p][p]We appreciate your understanding that a unilateral, batch cancellation by the company was not feasible due to the varying policies of the respective market/store platforms. [/p][p]
[/p][p]Please carefully review the following details before proceeding with your payment cancellation application.[/p][p]
[/p][p][/p][hr][/hr][p][/p][p]
[/p][p]👑 Payment Cancellations for Purchases Made After the 11/26 Update[/p][p]
[/p][p]■ Application Period for Payment Cancellation (UTC)[/p][p]- 2025/12/12 (Fri) 06:00 - 2026/6/12 (Fri) 03:00 [/p][p]
[/p][p]■ Eligibility for Payment Cancellation (UTC)[/p][p]- Products purchased from 11/26 (Wed) 00:00 until the time payment processing was halted[/p][p]
[/p][p]■ How to Apply for Payment Cancellation[/p][p]- Submit your application via the King Arthur Customer Center’s 1:1 Inquiry section, selecting the appropriate category. \[Submit 1:1 Inquiry][/p][p]* Select the inquiry category \[Service Termination Payment Cancellation Request] → Fill out the required form and submit.[/p][p]
[/p][p]■ Notes[/p][p]* Game access will be unavailable after the service termination on 2026/3/12 (Thu) 02:00 (UTC). Please save any information necessary for payment cancellations (Nickname, PID) separately before this date. [/p][p]* A separate notice will be provided regarding the refund process for any remaining Paid Crystals. [/p][p]* Paid Crystals acquired from the products for which payment is canceled will be excluded from any subsequent refund for remaining currency. [/p][p]
[/p][p][/p][hr][/hr][p][/p][p]
[/p][p]We remain committed to ensuring support and ensuring a smooth experience for all players until the final day of service. [/p][p]
[/p][p]Thank you. [/p][p]
[/p]