DEVLOG: You Talk, We Listen (And Fix Stuff!)
[p]One of the best parts about working on Ground of Aces is… well, you! Every day, our inboxes, forums, and Discord channels light up with your ideas, stories, and the occasional “this thing exploded, but not in the way it should have.”[/p][p][/p][p]Here’s a peek behind the curtain at how we handle all that feedback and why it’s so important for us and the improvement of the game.[/p][p][/p][p]Kevin, our QA Lead, and his temporary intern:[/p][p]
[/p][h2]Just How Much Feedback Do We Get?[/h2][p]A lot. Like, really a lot.[/p]
[/p][p]The author (Dark Zero) of this blogpost at his (messy) desk…[/p]
- [p]776 total Steam reviews (thank you so much for each review!)[/p]
- [p]Over 11,000 entries in the in-game feedback tool (many with screenshots – we love those!)[/p]
- [p]Thousands of survey responses (linked directly in the game)[/p]
- [p]Dozens of posts on Discord every week[/p]
- [p]And even playtests in our office and at the Swiss GameHub — an indie game dev co‑working space in Zurich.[/p]
- [p]It shows us what you really want (and sometimes it surprises us!).[/p]
- [p]It tells us what’s not working so well right now.[/p]
- [p]It gives us a window into how you actually play (often in ways we didn’t imagine).[/p]
- [p]Faster loading? That came straight out of player frustration.[/p]
- [p]Better Mac support? Couldn’t have done it without your hardware reports. (--> check our current test build which should improve the issue with big save files for Mac users)[/p]
- [p]Impossible‑to‑reproduce bugs? Save files you sent us cracked the case more than once. Save files are a lifesaver — you can’t imagine how much time it saves our team when you upload one with a bug.[/p]
- [p]Describe the bug clearly (what went wrong?)[/p]
- [p]Tell us how it happened (what were you doing right before?)[/p]
- [p]Send us your save file on Discord (golden ticket for bug hunting)[/p]
- [p]Submit the log file if something in the game broke (sending a report through the in‑game tool does this automatically)[/p]
- [p]Steps to reproduce (if you can make it happen again, so can we!)[/p]
- [p]The most efficient way is to share them in the in‑game tool (screenshots are super helpful!)[/p]
- [p]On Discord: #general-bugs-discussion and #-suggestions-for-game[/p]
- [p]On the Steam forums (shout‑out to the heroes who write essays there!)[/p]
- [p]Or even during our Sunday evening streams[/p]