SERAPH Steam Version – Official Recharge Return Policy Notice

Dear Players,

To safeguard your recharge-related rights during the season transition, we are issuing the following notice regarding Recharge Recompense for the new season of SERAPH (Steam version). Please carefully review the information below if you meet the relevant criteria.

[h2]💎Scope of Eligibility[/h2]

• Timeframe: From April 18, 2025, until the server maintenance begins on May 12, 2025
  
• Platform: Limited to recharges made via the official Steam platform
  
• Qualified Items: Purchased and non-refunded Chaos Stones
  

[h2]📦Recompense Policy[/h2]

• All qualifying Chaos Stone recharges during the specified period will be eligible for Recharge Recompense following the official launch of the new season.
  
• The recompense will be distributed via in-game mail, in batches, to eligible player accounts. Please be patient and check your in-game mailbox regularly.
  
• The exact amount of the recompense will be calculated based on verified recharge records associated with each account.
  

[h2]⚠️Important Notes[/h2]

• Only Chaos Stone recharges are eligible for this Recharge Recompense. Other types of purchases and any recharges conducted outside of the Steam platform are not covered.
  
• The recompense process is fully automated; no manual application is required. If you do not receive the recompense within the expected timeframe, please contact customer support for assistance.
  
• This Recharge Recompense will not interfere with any events or store purchases in the new season. Players are free to use the compensated resources at their discretion.
  

We sincerely thank you for your continued support and understanding. We remain committed to improving both the content and service quality of the game to provide a more stable, fair, and enjoyable gaming environment.

Should you have any further questions, please reach out to our official customer service team—we are here to assist you.

SERAPH Steam Operations Team