[Notice] Information on the Recent Bug
Hello, Survivors, who have showered CSNS with unceasing love,
We would like to fill you in on the details of a recent bug and the actions we've taken to address it. Before we get into the details, we want to express our sincerest apologies for the inconvenience and disappointment the bug may have caused you.
- Bug Details
- We discovered a bug that allowed players to duplicate enhancement material parts.
- Actions Taken So Far
- Discovered the bug around 10:30 CET on 3/22.
- Performed an emergency maintenance at 15:00 that same day, blocking both further duplications from occurring and the usage of enhancement materials.
- Investigated players who exploited the duplication bug and the number of items they duplicated (found a confirmed total of 61 players).
- Discovered the bug around 10:30 CET on 3/22.
- 4/1 Maintenance Actions
- After the 4/1 maintenance, you will be able to use enhancement materials again.
- As an apology for the inconvenience the bug may have caused you, we plan to give the following as compensation:
- Compensation Redemption: Log in between the end of maintenance on 4/1 (Wed) and midnight CEST on 4/14 (Wed)
- Compensation Items: Transcendence Decoder x3
- Compensation Redemption: Log in between the end of maintenance on 4/1 (Wed) and midnight CEST on 4/14 (Wed)
- All materials wrongfully gained by the bug will be removed.
- If the materials were already used, EXP will be deducted from enhanced weapons based on the materials used. EXP deductions will be applied only to values changed after the maintenance on 3/18.
- Players who exploited the bug will be restricted from playing the game for up to 30 days, depending on the number of times they used the exploit.
- 2 times: Restricted from playing the game for 1 day
- 3 times: Restricted from playing the game for 7 days
- 4 or more times: Restricted from playing the game for 14 days
- 2 times: Restricted from playing the game for 1 day
- After the 4/1 maintenance, you will be able to use enhancement materials again.
We will do everything in our power to provide a stable, bug-free service in the future. We apologize once again for the inconvenience caused by the bug.