【Addendum】Concerning Onigiri Refunds Through Steam ④
[Addendum]
Some wordings have been revised on 2/10/2022 JST.
We apologize for the inconvenience.
[hr][/hr]
Greetings from the Onigiri Service Team.
Concerning the subtraction of Onigiri Coins (OC) as a result of the unintentional refund processing,
certain points may have been unclear and warrant further explanation.
The subtraction of OC from the in-game balance may have appeared at different times dependent on the date on which the OC was purchased.
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Example:
The completed refund processed equals previous purchases.
①50$ was purchased in February of 2021
②30$ was purchased in November of 2021
① and ② refunded equals a refund of 80$ worth of Steam Credits funds.
↓
30$ of OC deducted from the in-game balance on 1/11/2022 JST
50$ of OC deducted during the maintenance on 2/3/2022 JST
The reflection of the in-game balance may resemble the above pattern.
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If the full amount of OC worth of Steam Credit Funds refunded has not been subtracted from the in-game balance yet, a future subtraction may also occur.
No more OC will be deducted from the in-game account than the amount of Steam Credits Funds which was refunded.
Therefore, if the returned Credits have already been used for other purposes, please purchase OC again in order to restore the in-game account balance.
Please check here for additional details.
Concerning Onigiri Refunds Through Steam ②
We deeply apologize for the inconvenience and any confusion that has resulted as a consequence of this matter.
Thank you for your support of Onigiri.
Some wordings have been revised on 2/10/2022 JST.
We apologize for the inconvenience.
[hr][/hr]
Greetings from the Onigiri Service Team.
Concerning the subtraction of Onigiri Coins (OC) as a result of the unintentional refund processing,
certain points may have been unclear and warrant further explanation.
The subtraction of OC from the in-game balance may have appeared at different times dependent on the date on which the OC was purchased.
****************************************
Example:
The completed refund processed equals previous purchases.
①50$ was purchased in February of 2021
②30$ was purchased in November of 2021
① and ② refunded equals a refund of 80$ worth of Steam Credits funds.
↓
30$ of OC deducted from the in-game balance on 1/11/2022 JST
50$ of OC deducted during the maintenance on 2/3/2022 JST
The reflection of the in-game balance may resemble the above pattern.
****************************************
If the full amount of OC worth of Steam Credit Funds refunded has not been subtracted from the in-game balance yet, a future subtraction may also occur.
No more OC will be deducted from the in-game account than the amount of Steam Credits Funds which was refunded.
Therefore, if the returned Credits have already been used for other purposes, please purchase OC again in order to restore the in-game account balance.
Please check here for additional details.
Concerning Onigiri Refunds Through Steam ②
We deeply apologize for the inconvenience and any confusion that has resulted as a consequence of this matter.
Thank you for your support of Onigiri.