Apology for the Misdelivery of an Email
To Players who inquired between 5/1/2024, and 7/24/2024
Regarding the emails sent on 7/25/2024 and 7/29/2024, we regret to inform you that due to a malfunction, test emails intended for inquiry handling were mistakenly sent.
[Emails in Question]
・Subject: Thanks for your inquiry (◯◯◯◯) [Ticket#◯◯]
・Sender: [email protected]
We sincerely apologize for any concern or inconvenience this may have caused. The cause of this issue was an error in the settings of our distribution system. Please be assured that there has been no leakage of personal information as a result of this incident.
We apologize again for the delay in reporting this matter and for any inconvenience caused.
Regarding the emails sent on 7/25/2024 and 7/29/2024, we regret to inform you that due to a malfunction, test emails intended for inquiry handling were mistakenly sent.
[Emails in Question]
・Subject: Thanks for your inquiry (◯◯◯◯) [Ticket#◯◯]
・Sender: [email protected]
We sincerely apologize for any concern or inconvenience this may have caused. The cause of this issue was an error in the settings of our distribution system. Please be assured that there has been no leakage of personal information as a result of this incident.
We apologize again for the delay in reporting this matter and for any inconvenience caused.