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Warface: Top Issues. Part I



Dear players!

We keep monitoring your feedback on the various game related issues. Our main goal is to make Warface enjoyable for everyone, that’s why we are here today to let you know what problems we are currently focused on and what their status is.
We will publish several articles to cover various issues and later on will keep you updated on the status of all of them on a regular basis.

[h3]Servers[/h3]

The majority of the player base has experienced issues related to the regional matchmaking at least once. It’s a very complex topic to discuss, so we’ll split it into categories.

[h3]Ping-related issues[/h3]

Why do I have high ping?

Issue: The most probable (and obvious) reason why a player has high ping is that the servers are located far away from the player’s location. Another common reason for it is low Internet speed or bad routing to the server which fully depends on the service provider. The only solution we can offer to improve your ping is to create more regional servers. Sounds simple, right? Unfortunately, it’s not that straightforward: for the room to be created on that server there should be enough players from that region. We regularly monitor the situation with the allocation of our playerbase and as soon as we see that there is a real need to add a server, we do so. One of the last examples is a server in South America, which is going to go live as soon as the migration of Brazilian players starts.

Status: ongoing

I have 5 bars. Why are there so many players with high ping in the room?

Issue: There are two reasons why players from very distant locations play in the same room. The first one - there are no closer servers. Following the status of the previous issue, we will be able to provide them with a separate server only if the situation allows us to do so.

Status: ongoing

Issue: There is a closer server but the matchmaking is too long or the server selection doesn't matter for the player. Taking into account the future migration of the Brazilian players and EU + NA servers merge, we are now focused on improving regional matchmaking. Our goal is to make it impossible to join a distant region manually thus reevaluating the current server coverage area.

Status: ongoing

[h3]Game economy[/h3]

Issue: Most of the new weapons are sold for Kredits. We aim to provide you with the alternative ways of obtaining desired items such as Crown and Warface Dollar boxes, events (e.g. TOP GUN), weapon crafting and Social Media contests. We will keep doing so on a regular basis.

Status: ongoing

Issue: Old weapons are less powerful than the new ones. The development team rebalances older weapons on a regular basis.

Status: ongoing

[h3]Cheaters[/h3]

The fight against cheats at the software level is our top priority. It allows us to identify and block offenders, yet also complicates the further development of cheats, reducing their total number on the market. Unfortunately, it’s not possible to mitigate the issue completely - the cheat makers keep updating their software, which repeats the cycle.

In the last quarter of this year 1532 accounts were banned for cheating and most of them got automatically detected by MRAC (our anti-cheat programme). We aim to improve the ways of detecting the offenders and reducing the time such accounts exist for in our game.

Status: ongoing

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Agent Noda and Sigma-3: the story goes on



Soldiers!

The war and power walk side by side treading feelings, shedding lives and turning attachments into blood stained ashes. They leave nothing behind except for pain, rage and thirst for revenge. However, loss and devastation forge new alliances. Will they be strong enough to stand the death and tell the good from the evil in a world where a puppeteer can any moment turn into a miserable rag doll in a bitter farce?

https://www.youtube.com/watch?v=sWT3wKVzYc8

There is a vulnerable beating heart inside very faceless uniform. No matter how hard seasoned a soldier is, the little piece of warm flesh sinks to feel someone dear suffering. The soldier is a vocation but the one who takes orders is still human. The soil of a man's heart is stony. He grows what he can and tends it but he must be ready to pay the price.

https://www.youtube.com/watch?v=JFpQtjK-86M

Be sure to subscribe to our official YouTube channel so you don't miss new amazing content!



Good luck in combat, soldiers!

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October Hotfix and New Ranked Matches Season



Soldiers!

A minor update bringing bug fixes to the October update has been installed on the Warface servers. Read on to learn details and check out the changes in the game!

[h3]Content Changes[/h3]

  • The game loading screen has been replaced with a Halloween-themed one.
  • Some objects on the game maps and in the Safe House have been updated. Join the investigation of mysterious events that are taking place in the desert regions of North America.


[h3]Bug Fixes[/h3]

Important

  • Fixed a bug due to which some ground textures turned black after minimizing the game client window.


Weapons and Gear

  • RPK: fixed a bug due to which the character's left shoulder was displayed incorrectly when equipping weapons with all female skins.
  • VSSK Vykhlop: fixed a bug due to which the weapon had an incorrect rarity category.


PvP

  • District 2.0: fixed an unintended exploit.


General

  • Server change pop up time has changed. The ultimate value will be optimized and may be modified per general testing results.
  • Fixed a bug due to which the "Exclusion Area" achievements could be obtained by playing on other maps.
  • Fixed a bug due to which the VSSK Vykhlop and its golden version did not count for some tasks of the "Mutiny" Battle Pass.
  • Fixed a bug due to which the value of the rarity type disappeared from the description of weapons and gear upon equipping them.
  • Fixed a bug due to which one of the weekly challenges of the "Mutiny" Battle Pass could be completed with any weapon, although only golden arms were indicated in the conditions.


Known Bugs

  • Operation Blackwood: after the last boss is destroyed, its icon remains gray.
  • After closing the game client, its unloading from RAM can take about 20 seconds.


[h2]Ranked Matches 2.0: Mutiny Season #2[/h2]

Soldiers!

"Mutiny" is in full swing and the second themed season of Ranked Matches has already started. This time it yields awesome rewards related to the in-game Battle Pass. Take part in breathtaking combat and get plentiful prizes including a unique achievement, a weapon charm, Cobalt Kinetics crafting cards as well as awesome guns of the "Guardian" series. Show what you are capable of - your effort will be generously rewarded. Demonstrate your skill and get to the top. The new season has already begun!

The new season has already begun and will last till 08:30 UTC (09:30 CET) on the 25th of November.

In this season you will be able to get:
  • Rare camos from "Amethyst", "Hearts" and "Jade Dragon" series;
  • Unique achievements and a special stripe "Viking Fury" for the first league;
  • "Spectre" gear for each class;
  • Weapons of the "Guardian" series.




[h3]Learn more.[/h3]


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Warface FAQ #13



Soldiers!

Warface FAQ #13 is here - perfect number for the Halloween Eve. Get the answers to the most burning questions and don’t forget to check out our previous articles:



Recently you announced EU and NA merge. How will it work for me if I play on both servers?
Currently, we’re looking for the best way to merge the servers, and we cannot give you any details or exact ETA. Don’t worry, we’ll share the information in advance to gather your feedback.

It’s so hard to find a Special Operation. Can I start it alone?
We see that some of you are concerned about the long matchmaking in PVE (especially SpecOps). The issue is addressed, but we do not plan to change the “max players to start” limit to 1 as it kills the whole idea of a MMO game.

Can you conduct maintenance at low peak time instead of during happy hours?
Well, this time is also considered as a low peak. Unfortunately we cannot perform the maintenance earlier as the server admins have a tight schedule.

Can you make a Ranked Games season with the Open Cup rules?
Nice idea, we’ll discuss it!

Why didn’t we get all old Halloween items in the shop?
We are gradually introducing the content to the shop, please be patient. Halloween isn’t over yet.

Why do we have to choose one out of only 4 weapons we want to convert V resources for.
Website and in-game crafting systems aren’t the same thing. In the website crafting you could get resources only for 4 weapons so it works the same way for the exchange. If you already collected all of them, you can exchange AK Alpha, Typhoon F12, Kriss Super V Custom and CDX-MC Kraken cards for free cards in the game, and then use the latter to assemble any other gun.

Make a deal with steam and let us unbind our accounts from steam.
We are afraid this is impossible.

That’s it for today! Join our Social Media and don’t forget to leave your feedback:

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See you in game!

Regarding Crown Accumulation



Soldiers!

Cool weapons in the game can be purchased not only for Kredits, but also for an in-game currency Crowns. In this publication we would like to provide a number of tips for Crown gain.

[h3]PvE Missions[/h3]

It seems that the easiest way of earning Crowns is playing PvE missions. Upon completing a PvE operation, two parameters are taken into account when calculating gained Crowns: the kill score and the completion time. After finishing a mission, you will see two scales with three markers for each of the parameters. A certain number of Crowns will be awarded for reaching each mark. The higher the mission difficulty is, the more Crowns it can yield; so opt for "Hard" missions to get the maximum number of the currency.

While completing PvE missions, the key to success is an experienced team and well-coordinated teamwork. Play confidently, do not hesitate, fulfill your role, aim to heads and make sure that your character dies seldom.

[h3]Special Operations[/h3]

Special Operations offer another way to earn Crowns if you are the PvE type. The currency gain here depends on the same parameters as in regular PvE missions: the total kill count and completion time. Special Operations allow you to get more Crowns than regular PvE missions, but, at the same time, they take more time.



[h3]In-game Events[/h3]

We carry out regular in-game events to mark various holidays. Complete tasks and get Crowns and other prizes - as simple as that! You can learn more about the on-going activities in the news on our official website or in the dedicated website section.

[h3]Ranked Matches[/h3]

Ranked PvP Matches offer yet another way to earn Crowns. Soldiers get access to them upon reaching Rank 20. Crowns are awarded for winning new leagues. You can lean more about the current RM season from the dedicated publication. Please note that teamwork and excellent skill are very important for this highly competitive way of gaining Crowns.

[h3]Activities and Contests[/h3]

Follow the Warface website and social media; in some contests, winners get Crowns along with other prizes. Don't miss this opportunity to get nice items and in-game currency!

Good luck!

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