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How We Designed In-Flight Business - Devlog#13

Today, we’re not only here to guide you on how to run a successful in-flight business in Cabin Crew Life Simulator, but we also want to share a bit about the development process behind this feature.

The idea for the “In-Flight Business” feature came from researching the real-life work of flight attendants. A significant part of their responsibilities includes serving and selling products directly to passengers. We realized this was a great opportunity for players to explore another fascinating aspect of the job. However, simulating this in the game presented many challenges.



[h2]Stock Management[/h2]

When we started building this feature, the development team identified several complex problems that needed to be solved. One of the biggest questions was:

- How do we make ordering stock feel like an engaging challenge without being too complicated?

Stocking sounds simple, but it actually requires careful calculation. Players need to predict what passengers will need. We tested multiple times with various budgets, product quantities, and difficulty levels for predicting passenger demand.

In most games, leftover stock can stay in storage, but in the airline industry, surplus food must be discarded after each flight. In Cabin Crew Life Simulator, you can sell leftover stock after each flight. However, if you forget to liquidate your inventory before leaving the airport, everything will be discarded.

In early testing, players often ordered too much stock, resulting in heavy losses from surplus inventory. We had to adjust the value of leftover stock and add a “demand suggestion” feature to make it easier for players to make informed choices.

Pricing is also critical - if you price too high compared to the market, passengers will only order free items and ignore your products. Don’t overstock either, because unsold goods will need to be handled after the flight. A small tip: order just enough for the number of passengers and prioritize popular items.



[h2]Pricing[/h2]

You have the freedom to set the selling price for your products. However, to ensure profits while keeping passengers happy, you must carefully consider your pricing strategy: don’t set prices too high or too low.

This feature went through hundreds of hours of testing with many playtesters. We received plenty of interesting feedback!

Some players enjoyed experimenting with high prices to maximize profits but ended up with complaints from passengers who refused to buy. Others ignored budgeting and ordered too much unnecessary stock, leading to significant losses.

To address these issues, we added a few features to help players stay on track:

  • Stock suggestions: A system that recommends popular products based on the type of flight and passenger count.
  • Post-flight reports: After every flight, you’ll receive a detailed report showing your revenue, costs, and profits. This helps players improve their business skills for future flights.


The ideal profit margin is 10-20% above the base cost. This ensures you make a profit while keeping passengers satisfied.



[h2]Selling[/h2]

When the flight begins, this is the moment you’ll need to focus on serving passengers. They will make requests, and your task is to fulfill them as quickly as possible.

However, things won’t always go smoothly. Some passengers might ask for more details about a product (like price, flavor, or origin), while others may request items that are out of stock.

Another challenge we faced during development was making passenger behavior feel realistic. Initially, when a passenger requested an out-of-stock item, players had to wait for the serving timer to end before moving on to the next customer. This made players feel like they couldn’t do anything to solve the problem.

We fixed this by introducing a suggestion feature. If an item is out of stock, you can suggest a substitute. For example, if a passenger wants a drink that’s sold out, you can recommend a snack instead. Whether or not the passenger accepts depends on the reasonableness of the alternative, calculated by our AI system. If handled skillfully, you might even earn tips or higher ratings from passengers!


[h2]Handling Leftover Stock[/h2]

In real life, managing leftover stock is a key challenge, and we wanted to reflect this accurately. When designing this feature, we aimed to make players feel the pressure of careful calculation—overstocking leads to surplus inventory, while understocking means missed opportunities. This dynamic adds depth to the in-flight business experience.

In early versions, we experimented with different prices for leftover stock. At first, the resale value at the airport was too low, making players feel overly punished for surplus inventory. After many tests, we settled on a system where leftover items can be sold for 75% of their original cost. This strikes a balance: players can recover some of their losses while still being encouraged to manage their inventory carefully.

Example:

  • A soda can originally costs $10. If you sell it at the airport after the flight, you’ll only earn $7.5.
  • If you have 3 leftover cans, you’ll recover $22.5 instead of losing all your investment.


It’s worth noting that you can only liquidate leftover stock after the flight and before returning to the hotel.



While this system helps players recover some costs, overstocking too often will still hurt your overall profits. However, the detailed post-flight report allows players to analyze their decisions and learn from mistakes, which turns each flight into a learning experience rather than a punishment.

Through countless hours of testing, balancing, and listening to feedback, we’ve worked hard to make this feature as rewarding and intuitive as possible. We hope it encourages you to improve your strategies and hone your skills with every flight.

https://store.steampowered.com/app/2959610

The Legendary Aircraft You’ll Work On in Cabin Crew Life Simulator - Devlog#12


Have you ever dreamed of working on luxurious aircraft, serving in business class, or attending to VIP passengers? In Cabin Crew Life Simulator, that dream becomes a reality.

We’ve meticulously recreated iconic aircraft, from the compact ERJ 145 to the magnificent Airbus A380. Every flight and every cabin has been designed to deliver the most realistic experience, immersing you in the life of a cabin crew member with every moment.

To achieve this, our development team has thoroughly researched real-world aviation. The cabin layouts, passenger capacities, and service procedures in the game are all directly inspired by the airline industry. No two flights are alike – the game’s AI ensures dynamic, unpredictable scenarios that keep each mission fresh and exciting. As you progress, the leveling system unlocks new aircraft, giving you a clear sense of advancement in your career.



[h2]1. Start Your Journey with Small Aircraft[/h2]
Your career begins aboard regional aircraft like the ERJ 145 or CRJ 700, carrying 50 to 70 passengers. This is where you’ll master the fundamentals: serving light meals, ensuring safety compliance, and managing minor issues.

The compact cabin makes it easier to focus on individual tasks without feeling overwhelmed. However, don’t mistake simplicity for ease – even small flights come with challenges. Ensuring timely meal service or resolving passenger complaints will teach you how to manage time effectively and maintain satisfaction. These early lessons lay the foundation for tackling more complex missions in the future.



[h2]2. A Turning Point with Medium-Range Aircraft[/h2]
As you level up, medium-range aircraft like the Airbus A220, Boeing 737, and Airbus A320 become available. These aircraft, carrying between 100 and 200 passengers, are staples of domestic and regional long-haul routes.

On these planes, you’ll face a greater variety of tasks. From serving hot meals and accommodating special requests for VIPs to caring for young children, flexibility and quick thinking are essential. Modern onboard amenities will provide helpful tools but also add operational complexity.

- Why switch to larger planes with more passengers and challenges?

Sticking to smaller aircraft can become monotonous over time. Transitioning to larger planes offers not only higher earnings but also the chance to prove your abilities and make your mark in the industry.



[h2]3. Conquer the Skies with Wide-Body Aircraft[/h2]
At higher levels, you’ll step into wide-body aircraft like the Airbus A340, Boeing 747, and the iconic Airbus A380. These giants of aviation are not just symbols of the airline industry but also the ultimate challenge for seasoned cabin crew professionals.

With capacities of up to 300 to 850 passengers, you’ll coordinate large cabin crews to ensure smooth operations. Luxurious services in business and first-class cabins – from serving fine wine to offering gourmet meals – demand precision and utmost attention to detail.

Working on these large aircraft will not only elevate your skills but also offer unmatched rewards. You’ll gain invaluable experience, earn higher incomes, and unlock exclusive content that only the most accomplished players can access.



[h2]4. Why Should You Expand Your Horizons?[/h2]
Every new aircraft brings not only challenges but also incredible opportunities:

  • Earn More: Larger planes mean more passengers, leading to increased revenue from ticket sales, meal services, and duty-free items.
  • Enhance Your Experience: Working in first-class and business-class cabins lets you savor the luxury side of aviation.
  • Reach Career Heights: Once you’ve worked on an Airbus A380 or Boeing 747, you’ll know that every effort was worth it.




We invite you to join our Discord , where we share screenshots, development updates, and discuss the game with our community. It’s also the perfect place to share your thoughts and suggest your favorite aircraft for future updates.

In the demo version, we’ve included smaller aircraft for players to get familiar with. With your input, the list of planes will continue to expand during early access. Who knows? Your dream aircraft could be part of the next update!

https://store.steampowered.com/app/2959610

Secrets of a Flight Attendant's Life:Top Ways to Spend Money in the Game



Hi Cabin Crew!

In recent dev logs, we've learned a lot about making money and keeping customers happy. So, after earning money, what will we use it for? And how can you quickly become wealthy in Cabin Crew Life Simulator?

Top Ways to Use Money in the Game:


[h2]1. Buy Items to Sell on Flights[/h2]

Of course, you can choose the right goods to purchase before each flight. Then, you can profit from these items, earning a margin of 10% to 20%. However, if you sell them at overly high prices, passengers may refuse to buy, leaving you with excess stock.


[h2]2. Expand Your Storage[/h2]

As your inventory grows, you'll need to expand the storage space on your catering cart. You can upgrade to a maximum of 6 shelves in the cart. This gives you enough room to stock goods for large, long-haul flights with hundreds of passengers.


[h2]3. Buy Flight Attendant Uniforms[/h2]

There are plenty of flight attendant outfits to choose from. With future updates, every time you wear a uniform, your AI colleagues will also match their uniforms with yours. Isn’t that amazing?

[h2]4. Tip Your Colleagues[/h2]

Some crew members are diligent, while others might be lazy. You can assign tasks to them, but they may not do anything. Giving them a small bribe to ensure your flight runs smoothly could be a worthwhile option.



[h2]5. Experience Luxury Nightclubs[/h2]

Beer and cocktails await you after long hours of flying. Enjoy a romantic musical atmosphere and enticing drinks at the nightclub. You deserve to treat yourself after all your hard work.


[h2]6. Get Rich with Roulette[/h2]

If you want to quickly become wealthy, there’s no better way than trying your luck at the casino. But don’t get too carried away—flight attendants’ salaries aren’t exactly high.


[h2]7. Trade Goods[/h2]

As a flight attendant, you can transport certain goods from one location to another. Some people might offer you jobs to do this, and you’ll need to place a small deposit before carrying the goods to another country. Just a word of advice: avoid transporting prohibited items, or you may face unforeseen consequences.


[h2]8. Open a Shop at the Airport[/h2]

Some business opportunities at the airport can increase your income, such as running a VIP lounge or vending machines. We’ll reveal more in future updates!



And there’s much more to discover—you have complete control over your life as a flight attendant. Who knows? If you strike it big at the casino, you might even buy the airline you’re working for! Haha. Good luck!

[h3]Try the Demo and see where your choices lead! Wishlist now on Steam✈️
[/h3]

https://store.steampowered.com/app/2959610

Behind the Aisles: The Essential Role of the Service Cart - Devlog#10



[h2]How to Ensure a 5-Star Flight Experience?[/h2]

Of course, you need to satisfy all passengers on the flight. But how can you make them happy? Aside from ticket prices—which passengers always complain about—the evaluation of in-flight service quality is extremely important.

You need to work swiftly, performing tasks like brewing tea and coffee, serving food and drinks, all with precision and speed. This is why the service cart is an essential tool for cabin crew. Using the cart quickly and efficiently can significantly enhance your service.



[h2]How Does the Service Cart Work?
[/h2]
In the Demo version, you’ve already had the chance to experience our service cart.
Essentially, you need to place necessary trays, napkins, teapots, coffee pots, etc., into the cart. Then, you roll it into the aisle to begin serving passengers.

To design the most convenient and realistic cart mechanics, we spent over two weeks testing and improving more than five different versions of the cart. The biggest challenge was syncing the cart's functionality with the airplane's frame of reference when the plane reaches cruising altitude.

Other games often use tricks like moving the background map instead of the airplane itself to simulate flying. This simplifies calculations and avoids physics errors but sacrifices the realism of the experience.
In contrast, we aimed to simulate the plane’s ascent to commercial flight altitudes as realistically as possible. This approach introduced numerous challenges, including issues with the cart’s operation—a persistent headache during development.

[h2]How to Operate the Cart Properly?[/h2]

Once you’ve loaded the necessary trays and items into the cart, there are two designated starting and ending points in each aircraft. Always place the white tray on top, as it holds fragile items and warm water.

When you roll the cart to the first row, it will automatically align for service. At this point, you can open and close the drawers by clicking on the handle or pressing the number keys (1, 2, 3, 4) corresponding to the cart's drawers. This allows you to quickly retrieve items to meet passenger requests. Note that your movement speed with the cart will be slightly slower than usual.

On larger flights, you’ll have 4-5 service carts, so the number of food and beverage trays must be distributed appropriately. Cabin Crew AI will assist you with simultaneous service, so you’ll also need to arrange the carts effectively for the crew members.

The cart will automatically stop at the last row of the plane. At this point, you should double-check to ensure no passenger orders have been missed.

After use, place items like teapots, glasses, and napkins back in their proper positions. Then, return the cart to its storage location. Do not leave it in other areas, as this could pose safety risks during the flight.



[h2]Flexibility of the Trays[/h2]

You’ll set up the menu before each flight. A more diverse menu gives passengers more options, boosting satisfaction scores. However, you can’t fit all the trays into the cart at once. Currently, the cart holds four trays, plus one top tray for glasses, napkins, etc.

So, how can you optimize the serving process? You can mix items in the trays. For example, remove half the bottles from the water tray, and add half a tray of wine or soda to create a mixed tray.
This allows you to have a tray with two types of beverages, making it easier to serve on flights with varied menus.



[h2]Future Features?[/h2]

We’re considering adding a POS system directly to the service cart to enhance the player’s sales experience. However, this will depend on feedback from the community. If you like this idea, leave us a comment to let us know!

https://store.steampowered.com/app/2959610

How an Aircraft Operates Based on Cabin Crew Commands - Devlog#9



Hello cabin Crew !

In emergency situations, cabin crew are considered the eyes and ears of the pilots in the passenger cabin. They directly inform the pilots of any developments in the cabin. If the crew detects a serious safety issue (such as an uncontrollable passenger or a fire in the cabin), they can report it to the pilots and request consideration for an emergency landing.



Initially, we used an iPad for communication with pilots or to send automated announcements to passengers. This approach created a sense of convenience for players and centralized the buttons on a single control panel. These buttons are still available in the Demo version.

However, many members of our Discord community suggested using the interphone as the primary communication tool. So, what is an interphone?



[h2]What is an Interphone?[/h2]

The interphone (an internal communication system on an aircraft) is a critical device used for communication among crew members or between the cockpit and the cabin. It is an essential tool to ensure smooth operations and safety throughout the flight.

[h2]Key Functions of the Interphone[/h2]

  1. Calling Between Locations: Cabin crew can call each other between cabin areas or call the cockpit to exchange information.
  2. Emergency Announcements: Used to relay emergency situations (e.g., evacuation, emergency landing, or fire).
  3. Passenger Communication: Integrated with the system so passengers can press the call button from their seats to reach a crew member.
  4. System Check: Crew members use it pre-flight to ensure communication devices are functioning correctly.

In the Cabin Crew Life Simulator game, we designed the interphone to be user-friendly while preserving the auditory and tactile experience of a real-life cabin crew member.



[h2]Buttons Available on the Interphone[/h2]

  • CAPT (Captain/Cockpit): Calls the cockpit where the captain and first officer work. You’ll use this button to request pilots to handle aircraft taxing, takeoff, or landing.
  • EMER (Emergency): Activates the emergency mode. Pressing it typically triggers an alert sound (bell or flashing light) at the receiving locations, signaling an important message.
  • PA (Public Address): Used to make announcements over the aircraft’s speaker system. Typically for delivering safety instructions or announcing in-flight meals to passengers.
  • ALLATTND (All Attendants): Calls all cabin and cockpit locations simultaneously. Use this button to announce passenger boarding preparation or report damaged safety equipment.
  • RESET: Ends a call or resets the system to be ready for the next use.




We’ll guide you thoroughly to help you familiarize yourself with this crucial device. However, as you progress to higher levels, the instructions will no longer be available. Every button press represents a command, and if you press the wrong one, we can’t guarantee what might happen to your passengers and crew.

As this might be the last of our devlogs this year we'd also like to take a second to wish you all great holidays and fantastic Happy New Year!

We're going to enter the year of 2025 with renewed energy and even more ideas and fun features that you might hope for - Good luck, and have a safe flight!

https://store.steampowered.com/app/2959610