[Feb 9] Additional Patch Applied (Additional Workaround for Error 14)
[p]Hello players.
[/p][p]First, we would like to sincerely apologize to those who experienced significant inconvenience while playing the game due to the ongoing Error 14 server connection issue in certain environments.[/p][p]Our team is treating this issue as a top priority and we are conducting thorough investigations. To address an additionally identified and potential cause of the issue, we have now completed the application of a second patch today.[/p][p]This patch was deployed without any service downtime, in the same manner as the previous update. Your gameplay was not interrupted in any way.[/p][p] [/p][p]\[Error 14 Workaround Information][/p]
[/p][p]If the issue persists, please submit a request to the KRAFTON Help Center and we will look into this issue further.[/p][p]👉 KRAFTON Help Center[/p][p] [/p][p]We will continue to do our utmost to provide a more stable and comfortable service environment based on your valuable feedback.[/p][p][/p][p]Thank you.[/p][p]ARC Team[/p]
[/p][p]First, we would like to sincerely apologize to those who experienced significant inconvenience while playing the game due to the ongoing Error 14 server connection issue in certain environments.[/p][p]Our team is treating this issue as a top priority and we are conducting thorough investigations. To address an additionally identified and potential cause of the issue, we have now completed the application of a second patch today.[/p][p]This patch was deployed without any service downtime, in the same manner as the previous update. Your gameplay was not interrupted in any way.[/p][p] [/p][p]\[Error 14 Workaround Information][/p]
- [p]You will need to update the game to ensure the latest patch is applied and available for use. [/p][p] [/p]
[/p][p]If the issue persists, please submit a request to the KRAFTON Help Center and we will look into this issue further.[/p][p]👉 KRAFTON Help Center[/p][p] [/p][p]We will continue to do our utmost to provide a more stable and comfortable service environment based on your valuable feedback.[/p][p][/p][p]Thank you.[/p][p]ARC Team[/p]