Frequently Asked Questions
[h2]⭐ Game of Thrones: Kingsroad Demo Play FAQ[/h2]
[h3]❓ What do I need to know about the Steam demo?
[/h3]A) The conditions to play the Steam demo are as follows.
① Steam Demo Play Period: February 23, 2025, 23:00 - March 4, 2025, 00:00 (PT)
② Supported Languages: English / French / Italian / German / Spanish
③ Netmarble ID Linking Accounts: Google / Apple / Email / Steam
* Certain content and features, including purchases of paid items, may be restricted during the Steam demo play period.
* Please note that the demo play may be restricted in certain countries.
* Please note that Facebook account linking is not yet supported, but will be made available in the future.
[h3]❓ What are the PC specifications required for the demo?
[/h3]A) The demo is available with the following minimum and recommended system requirements.
* Game of Thrones: Kingsroad offers controller support.
[h2]⭐ Game of Thrones: Kingsroad Demo Usage FAQ
[/h2]
[h3]❓ Why can't I launch the game after installation?
[/h3]A) If you're having trouble launching the game, please try the following steps to resolve the issue.
① Restart Your PC
Restart your computer and try launching the game again
② Verify Game Files via Steam [Click here for details]
1. Restart your computer and launch Steam
2. Right-click on Game of Thrones: Kingsroad in your Library or click the gear icon on the right side of the game's Library page
3. Select "Properties..." from the dropdown menu
4. Go to the Installed Files tab and click "Verify integrity of demo files"
③ Reinstall the Game
1. Launch Steam
2. Right click Game of Thrones: Kingsroad and select "Manage"
3. Select Uninstall
4. Reinstall the game after uninstallation is complete
④ Check Your Antivirus & Security Software
Set Game of Thrones: Kingsroad as an exclusion in your security software
* If it is already set as an exclusion, try temporarily disabling real-time protection before launching the game.
For additional troubleshooting, we recommend checking for any other software that might negatively affect the performance of Steam games or the Steam client here.
[h3]❓ Why does the game keep disconnecting?
[/h3]A) If you're experiencing issues such as game crashes or freezing, please follow the steps below to resolve the issues.
① Windows Update
1. Click the Windows button in the bottom left and click "Settings"
2. Click on "Windows Update" to update to the latest version of Windows
② Graphics Driver Update
1. Click the Windows button in the bottom left and click "Settings"
2. Select "Windows Update", and click on "Advanced options", and then "Optional updates"
3. Click "Driver updates" and select your graphics driver
4. Click "Download and Install"
③ Network Driver Update
1. Open Device Manager and expand the "Network adapters" section
2. Double-click the network card name, then select the Driver tab to check the driver date
3. If the driver is not up to date, visit the network driver manufacturer's website to update to the latest version
For additional troubleshooting, we recommend checking for any other software that might negatively affect the performance of Steam games or the Steam client here.
[h3]❓ Will I be able to keep my account information after the demo period ends?
[/h3]A) The Netmarble account linked to your Steam account during the demo period will be retained; however, all game data will be deleted.
Upon official release, you will be able to log in using the same account information used during the demo in order to play Game of Thrones: Kingsroad again.
* If you're unable to access your Steam account, please reach out to Steam Support for assistance.
[h3]❓ What should I do if I encounter bugs or issues during the demo period?
[/h3]A) Please report any bugs or issues through the in-game path [Menu > Settings > Info > Support].
* Providing details such as screenshots and specific circumstances under which the issue occurred will help us accurately identify and resolve the issue.
* Any other game-related problems or additional feedback can also be submitted via Customer Support.
[h3]❓ Can I share my gameplay on social media?
[/h3]A) You can create any content through live streaming, videos, screenshots, and share them across multiple channels.
There are no specific security restrictions, so feel free to share your journey through Kingsroad!
[h3]❓ Will the official release of the game be the same as the demo version?
[/h3]A) This demo version is intended for testing purposes and may differ from the final version of the game upon official release.
Our team is committed to delivering a more immersive experience set in the intense world of Westeros, and some changes may be made to improve the game based on the feedback we receive.
We aim to actively fix bugs and incorporate feedback from the demo, so please don’t hesitate to share your opinions and reports to help us improve the game!
[h3]❓ What do I need to know about the Steam demo?
[/h3]A) The conditions to play the Steam demo are as follows.
① Steam Demo Play Period: February 23, 2025, 23:00 - March 4, 2025, 00:00 (PT)
② Supported Languages: English / French / Italian / German / Spanish
③ Netmarble ID Linking Accounts: Google / Apple / Email / Steam
* Certain content and features, including purchases of paid items, may be restricted during the Steam demo play period.
* Please note that the demo play may be restricted in certain countries.
* Please note that Facebook account linking is not yet supported, but will be made available in the future.
[h3]❓ What are the PC specifications required for the demo?
[/h3]A) The demo is available with the following minimum and recommended system requirements.
* Game of Thrones: Kingsroad offers controller support.
[h2]⭐ Game of Thrones: Kingsroad Demo Usage FAQ
[/h2]
[h3]❓ Why can't I launch the game after installation?
[/h3]A) If you're having trouble launching the game, please try the following steps to resolve the issue.
① Restart Your PC
Restart your computer and try launching the game again
② Verify Game Files via Steam [Click here for details]
1. Restart your computer and launch Steam
2. Right-click on Game of Thrones: Kingsroad in your Library or click the gear icon on the right side of the game's Library page
3. Select "Properties..." from the dropdown menu
4. Go to the Installed Files tab and click "Verify integrity of demo files"
③ Reinstall the Game
1. Launch Steam
2. Right click Game of Thrones: Kingsroad and select "Manage"
3. Select Uninstall
4. Reinstall the game after uninstallation is complete
④ Check Your Antivirus & Security Software
Set Game of Thrones: Kingsroad as an exclusion in your security software
* If it is already set as an exclusion, try temporarily disabling real-time protection before launching the game.
For additional troubleshooting, we recommend checking for any other software that might negatively affect the performance of Steam games or the Steam client here.
[h3]❓ Why does the game keep disconnecting?
[/h3]A) If you're experiencing issues such as game crashes or freezing, please follow the steps below to resolve the issues.
① Windows Update
1. Click the Windows button in the bottom left and click "Settings"
2. Click on "Windows Update" to update to the latest version of Windows
② Graphics Driver Update
1. Click the Windows button in the bottom left and click "Settings"
2. Select "Windows Update", and click on "Advanced options", and then "Optional updates"
3. Click "Driver updates" and select your graphics driver
4. Click "Download and Install"
③ Network Driver Update
1. Open Device Manager and expand the "Network adapters" section
2. Double-click the network card name, then select the Driver tab to check the driver date
3. If the driver is not up to date, visit the network driver manufacturer's website to update to the latest version
For additional troubleshooting, we recommend checking for any other software that might negatively affect the performance of Steam games or the Steam client here.
[h3]❓ Will I be able to keep my account information after the demo period ends?
[/h3]A) The Netmarble account linked to your Steam account during the demo period will be retained; however, all game data will be deleted.
Upon official release, you will be able to log in using the same account information used during the demo in order to play Game of Thrones: Kingsroad again.
* If you're unable to access your Steam account, please reach out to Steam Support for assistance.
[h3]❓ What should I do if I encounter bugs or issues during the demo period?
[/h3]A) Please report any bugs or issues through the in-game path [Menu > Settings > Info > Support].
* Providing details such as screenshots and specific circumstances under which the issue occurred will help us accurately identify and resolve the issue.
* Any other game-related problems or additional feedback can also be submitted via Customer Support.
[h3]❓ Can I share my gameplay on social media?
[/h3]A) You can create any content through live streaming, videos, screenshots, and share them across multiple channels.
There are no specific security restrictions, so feel free to share your journey through Kingsroad!
[h3]❓ Will the official release of the game be the same as the demo version?
[/h3]A) This demo version is intended for testing purposes and may differ from the final version of the game upon official release.
Our team is committed to delivering a more immersive experience set in the intense world of Westeros, and some changes may be made to improve the game based on the feedback we receive.
We aim to actively fix bugs and incorporate feedback from the demo, so please don’t hesitate to share your opinions and reports to help us improve the game!