Game of Thrones: Kingsroad News

Greetings, Lords and Ladies.

We’ve put together a [Supporters] FAQ to help guide those who wish to support the creators of Game of Thrones: Kingsroad through the Partner Creation Plus program.


Please refer to the following for more details.


[h2]■ Table of Contents
[/h2]1️⃣ Supporter Activities
2️⃣ How to Use Coupons
3️⃣ Partner Points
4️⃣ Creator Management
5️⃣ Other Information


[h2]1️⃣ Supporter Activities
[/h2]

[h3]Q. How do I support a creator?
[/h3]
A. If you’d like to support a Game of Thrones: Kingsroad creator, you can do so through the [Support Now] link on the Game of Thrones: Kingsroad Partner Creator Plus page.

Enter the creator’s ID to begin your support.
If you want to see more creators for Game of Thrones: Kingsroad, you can discover a variety of them through [Recommended Content] or [Creator Promotion Page].

[h3]Q. How do I find a creator’s ID?
[/h3]
A. Search for the creator on the [Creator Ranking] page.
A content creator’s ID will be displayed below their name.
You can also check the creator ID on each creator’s homepage.


[h2]2️⃣ How to Use Coupons
[/h2]

[h3]Q. How can I check the coupons I received from a creator?
[/h3]
A. You can view your coupons through [My Page (Supporter)] - [Received Benefits] - [History of Received Coupons].

[h3]Q. Are there any restrictions upon using coupons provided by creators?
[/h3]
A. Coupons from the same season can only be used once per account. If you received coupons for the same mission from multiple creators, you can only use one of the coupons.
For example: If you receive a Season 1 Mission Coupon from both Creator A and Creator B, you can only use one of the two coupons. (Duplicate use is not allowed)
Also, please be aware that expired coupons cannot be used. Be sure to check the expiration date and use them before they expire!


[h2]3️⃣ Partner Points
[/h2]

[h3]Q. How can I check my support history?
[/h3]
A. You can view your support history through [My Page (Supporter)] - [Past Support History].

[h3]Q. What happens to the Partner Points if I cancel a purchase?
[/h3]
A. If you cancel a purchase, the Partner Points from that transaction earned by the creator will also be canceled.

[h3]Q. What is the support limit?
[/h3]
A. There is no specific support limit during a season. Supporter activities can continue throughout the entire season.
Once a season ends, Partner Points can no longer be earned, and points will not accumulate until the beginning of the next season.

[h3]Q. I made a payment without selecting a creator. Is there a way to get the points back?
[/h3]
A. If you didn’t enter a creator ID, there is no way to identify the creator you intended to support, so Partner Points will not be distributed.
Partner Points are distributed starting from the moment you register your support by entering a creator ID. Partner Points will not be credited for payments made prior to registering a creator.


[h2]4️⃣ Creator Management
[/h2]

[h3]Q. How do I cancel my support to a creator?
[/h3]
A. If you no longer wish to support a creator, you can stop supporting them through [My Page (Supporter)] - [My Support List] under the list of creators you support for each game.
You can stop supporting a creator by selecting [Discontinue Support] below their name.

[h3]Q. How can I change the creator I’m supporting?
[/h3]
A. You can only support one creator per game. If you wish to support a different creator, you must first cancel your current support. After canceling your current support, you can register the new creator’s ID by selecting the [Support] button on the creator’s page (from the Ranking page or creator’s homepage).
You can also manage this through [My Page (Supporter)] - [My Support List] and remove the current creator before registering a new one.
* Please note you can only discontinue creator support once a day, which is reset at 4 PM (PT) daily.


[h2]5️⃣ Other Information
[/h2]

[h3]Q. I think a creator has violated the Content Creator Policy. How can I report this?
[/h3]
A. In accordance with Netmarble’s Creator Plus Policy, inappropriate behavior during broadcasts and content creation is strictly prohibited. Creators found violating this policy may be suspended.
If you notice any inappropriate behavior in a creator’s content, please submit a 1:1 inquiry through our customer support center.
When submitting your inquiry, please include the URL of the content in question along with screenshots of the issue so that it can be reviewed internally.

[Creator Policy Violations]
1. Sharing or posting obscene or inappropriate content, linking to obscene sites, sending or spreading words, sounds, writing, pictures, photos or videos that cause humiliation, disgust, or fear to others.
2. Engaging in, imitating, inducing or promoting illegal speculative activities or practices.
3. Posting, distributing, collecting, or storing other people’s personal information without consent.
4. Infringing on the rights of others, including intellectual property rights.
5. Using another creator’s account or providing a creator account to others to repeatedly participate in Netmarble’s Partner Creator Plus events, claim rewards, or similar activities.
6. Employees of the company (including affiliated companies) and their immediate family members (including spouses) using their own or others’ accounts to act as Netmarble Partner Creators.
7. Engaging in behaviors that harm the emotional development of minors (e.g. excessive profanity, inappropriate clothing or remarks, etc.) or exposing content related to harmful substances or sites.
8. Discriminatory or derogatory behaviors based on disability, region, religion, race, gender, etc.
9. Requesting others to progress in the game on your behalf (game boosting) or using another’s account to play the game.
10. Using unauthorized programs or applications to play the game.
11. Distributing restricted or private information.
12. Engaging in any behavior that violates applicable laws or goes against public morals and social norms.

All reported content will be carefully investigated, so please be mindful that it may take some time to analyze a reported case.

We also ask for your understanding that it might be difficult to take action if there’s not enough evidence, or if it is not possible to confirm the reported behavior during the investigation.


We trust this [Support FAQ] will assist you in navigating your journey with Game of Thrones: Kingsroad Partner Creator Plus. Your dedication to supporting the creators of Westeros and beyond strengthens our community, and we are grateful for your continued involvement.

May your support shape the realms for the better.

Greetings, Lords and Ladies.
This is the Game of Thrones: Kingsroad Team.

The wait is nearly over— Game of Thrones: Kingsroad is launching into Early Access on Steam!
Steel yourselves for the journey ahead, and prepare to carve your path through the Seven Kingdoms.

For more information on Early Access, please check the details below.


[h3]■ Early Access Release Date
[/h3]- March 26, 12 AM (PT)

[h3]■ How to Join Early Access[/h3]
1. Go to the Game of Thrones: Kingsroad Steam store page
2. Log in with your Steam ID and click the [Play Game] button
* Early Access will be available exclusively to players with the Founder’s Pack.
👉 [Learn more about the Founder’s Pack here!] 3. Download Game of Thrones: Kingsroad and launch the game from your library


Experience the full adventure of Game of Thrones: Kingsroad like never before. Prepare to shape your destiny in the lands of Westeros — we look forward to your journey!

Greetings, Lords and Ladies.
We truly appreciate all of you who have been eagerly awaiting Game of Thrones: Kingsroad. Your excitement means the world to us, and we can’t wait to share this incredible journey with you.

If you haven’t pre-registered for the game yet, make sure to do so through the link below!
[Click here to pre-register]

We’re thrilled to announce that Game of Thrones: Kingsroad will soon be launching into Early Access on Steam! Get ready to return to Westeros and continue your adventure.

We’d like to introduce the Founder’s Pack, which grants you Early Access to Game of Thrones: Kingsroad along with other exclusive benefits to enhance your adventure through Westeros.
If you can’t wait to dive back into Game of Thrones: Kingsroad, Please check the details below for more information.


[h3]1. Founder’s Pack Sale Period [/h3]
- March 20, 6 PM (PT) - Until the official release

[h3]2. What’s Included in the Founder’s Pack
[/h3]







■ Early Access Benefits
- Gain access to the game during the Early Access period before the official release.
* Please note that Early Access does not guarantee access to Game of Thrones: Kingsroad in regions where the game is not officially available.
■ Premium Battle Pass & Premium Battle Pass Plus
- Unlock additional rewards during season pass events with the Premium Battle Pass.
- The Premium Battle Pass Plus includes all Premium Battle Pass rewards, along with bonus EXP and instant rewards.

[h3]3. Additional Notes
[/h3]- The above bundles are non-refundable, as they grant Early Access and include in-game currency.
- Only one of the three available Founder’s Pack options can be purchased.
* Players will be able to upgrade to a higher-tier Founder’s Pack directly in-game once Early Access has launched.
- After purchasing a Founder’s Pack, the rewards can be claimed from your in-game mailbox.


Don't miss out on the exclusive rewards and early access—secure your Founder’s Pack today and be among the first to fully experience Game of Thrones: Kingsroad! Stay tuned for more updates, and we look forward to seeing you soon in the world of Westeros.

Greetings, Lords and Ladies.

The banners have been raised, and the fight against the cold winds of winter is about to begin.
Your stories in the lands of Westeros will soon unfold.

Early Access will be available to those who secure a Founder’s Pack, and we’ve prepared a helpful FAQ to ensure you’re fully equipped for the adventure ahead.

[h3]❓Instability issues when playing on 13th and 14th Gen Intel CPUs[/h3]
A) Gameplay may be occasionally unstable on a 13th or 14th Gen Intel CPU. Intel is currently distributing a 0x129 microcode fix to address the root cause. Please check your motherboard's manufacturer's website for the latest BIOS update. For further details, please refer to the links below.
https://community.intel.com/t5/Processors/July-2024-Update-on-Instability-Reports-on-Intel-Core-13th-and/m-p/1617113

https://community.intel.com/t5/Processors/Microcode-0x129-Update-for-Intel-Core-13th-and-14th-Gen-Desktop/m-p/1622129


[h3]❓ I can’t see the Game of Thrones: Kingsroad store page on my Steam account.
[/h3]💬 Game of Thrones: Kingsroad is preparing for a global release, and we are diligently working on the necessary arrangements for each region, taking into account local policies, languages, and technical environments. Due to this internal process, the game’s availability may be delayed in certain regions. We appreciate your understanding and will share further updates through our official channels once the release schedule is confirmed.

[h3]❓ How can I play the Steam Early Access version?
[/h3]💬 You must purchase a Founder’s Pack, which is available as DLC through your Steam account, in order to join in during the Early Access Period.
* The Founder’s Pack grants early access to the game. Please note that the official release date is subject to change.
▪ Founder’s Pack Sale Period: March 20, 6 PM (PT) - Until further notice
▪ Founder’s Pack Availability: After March 26, 12 AM (PT)

[h3]❓ Can I purchase a different Founder’s Pack after already buying one?
[/h3]💬 You can only purchase one Founder’s Pack per Steam account. Once bought, it cannot be canceled.
However, you can purchase an upgrade to a higher-tier Founder’s Pack within the game if you wish to acquire other components and benefits that were not included in your current pack.

[h3]❓ Will I keep my account information after Steam Early Access ends?
[/h3]💬 Yes, all information linked to your Steam account during the Early Access period, including your Netmarble ID, will be preserved.
* Game of Thrones: Kingsroad will be available on multiple platforms, including mobile devices, upon its official release. If you wish to cross-play, we recommend additionally linking your Steam account on your Netmarble ID with other available linking options such as Facebook, Google or Apple.
* Please take care to secure your account information to avoid losing access.

[h3]❓ Can I share all of my Early Access gameplay and events on social media?
[/h3]💬 Absolutely! We encourage you to share your thrilling adventures across Westeros on various platforms.
Additionally, Game of Thrones: Kingsroad will soon be launching the Netmarble Partner Creator Program, designed to support and encourage the creation of stories and videos by our players.
Stay tuned for more details about the program, which will be shared in the near future!

[h3]❓ What should I do if I encounter bugs or issues while playing?
[/h3]💬 If you experience any issues, please report them through the [Menu > Options > Info > Support] section in the game.
* Including screenshots and/or videos, along with a detailed description, will help us identify and resolve the issue more efficiently.
* You can reach out to our Customer Support team for any other game-related problems or feedback.


We look forward to welcoming you on this exciting adventure across the Seven Kingdoms! Stay tuned for more updates, and be sure to secure your Founder’s Pack to dive into the game as soon as Early Access begins. We can’t wait to see you on the Kingsroad!

Greetings, Lords and Ladies.
This is the Game of Thrones: Kingsroad team.

We thank you for answering the call to join us during Steam Next Fest, and hope you thoroughly enjoyed your time in Westeros.

The moment has arrived to reveal the victors that will be receiving rewards from our grand raffle, held in celebration of the Game of Thrones: Kingsroad Steam demo!


[h3]🏆Winners & Rewards[/h3]
■ Steam Demo Celebration Special Gift x1 (10 Winners)
■ Long Night Outfit x1 (30 Winners)
■ Golden Dragon x1,000 (50 Winners)
■ Golden Dragon x100 (300 Winners)

▶ [Click here to see the list of winners📜]

※ A [Steam Next Fest Special Frame] will also be distributed to all players who acquired 200 or more Raffle Tickets during the demo!

[h3]🎁Rewards Distribution [/h3]
- A code for the event rewards will be sequentially sent to the email that was registered when participating in the demo survey after this notice is posted.
- The reward codes for the Steam Demo Celebration Special Gifts will be sent out sequentially between March 24 and March 25.
* Further details regarding the contents of the Steam Demo Celebration Special Gift will be included in the email.
- The remaining in-game rewards can be redeemed using a coupon code, which will be distributed at a later date.

[h3]📌Additional Notes[/h3]
- Please note that you must have completed the demo survey in order to be eligible for the event.
- Event rewards can only be claimed once per account.


Congratulations to all the winners! As we move forward, stay alert for more information, and look forward to even greater events on the horizon, where more chances await.

The true journey is yet to come—stay ready for what lies ahead in Westeros.