Week 1 Summary
Hello Warriors!
It’s been a week since the 1.0 launch! It was a busy and demanding time for our team, full of overnight work to provide you the best experience. But it was so rewarding to see our Community rise in numbers fast and newcomers receiving such a warm welcome from the returning players.
Thanks to you, the lands of Stoneholm have never been so alive!
[h2]What have we achieved over the last week?[/h2]
Even though it was a tough time for us, we’re proud of what we – and you, the Community! – have achieved in such a short time. Despite being a team of less than 20 developers, we successfully addressed all the launch issues most frequently mentioned in the recent reviews.
Now that the all-time Steam reviews are back to “Mostly positive” ratio, we hope the same will soon happen to the last 30 days reviews. It helps us get better visibility and show the world the game that many of you came to love as much as we, the developers, do.
[h2]What we’re working on?[/h2]
By the end of this week, we plan to:
* Apply further improvements to the servers’ performance and stability,
* Apply fixes to the remaining edge-case issues,
* Launch the Valley of Death PvP Tournaments on all servers. (We have just started 300 players Valley of Death tests with you! :))
[h3]Thank you for all your support!
With all the love and regards for our Community,
Black Eye Games[/h3]
[h2]Important links and tips[/h2]
In order to help out our new and returning players we have prepared a small compilation of useful links below:
Community Manager: Coragon#2441 (Discord)
Support Email: [email protected]
Gloria Victis Release FAQ: Website link
Troubleshooting FAQ: Website link
Beginner Guides: Website link
It’s been a week since the 1.0 launch! It was a busy and demanding time for our team, full of overnight work to provide you the best experience. But it was so rewarding to see our Community rise in numbers fast and newcomers receiving such a warm welcome from the returning players.
Thanks to you, the lands of Stoneholm have never been so alive!
[h2]What have we achieved over the last week?[/h2]
- The peak of concurrent players increased 10x compared to the pre-launch times.
- The number of available New Beginning servers increased to meet the needs of growing player population.
- It seems that we have fixed almost all of the most frequent cases of critical issues which started to happen after such an influx of new players, such as: “Steam authentication”, “Connecting to Steam”, infinite characters loading and corrupted characters’ data. Please remember to let us know if you will still have those issues for further investigation - our Support Team will help you as soon as possible!
- Several server-side optimization improvements
- Numerous improvements to prevent the progression data rollbacks in future
- Fixes to reported issues in the quests, events and dialogs
- Responded to over 2,000+ support tickets reported both on Discord and our support email ([email protected])
Even though it was a tough time for us, we’re proud of what we – and you, the Community! – have achieved in such a short time. Despite being a team of less than 20 developers, we successfully addressed all the launch issues most frequently mentioned in the recent reviews.
Now that the all-time Steam reviews are back to “Mostly positive” ratio, we hope the same will soon happen to the last 30 days reviews. It helps us get better visibility and show the world the game that many of you came to love as much as we, the developers, do.
[h2]What we’re working on?[/h2]
By the end of this week, we plan to:
* Apply further improvements to the servers’ performance and stability,
* Apply fixes to the remaining edge-case issues,
* Launch the Valley of Death PvP Tournaments on all servers. (We have just started 300 players Valley of Death tests with you! :))
[h3]Thank you for all your support!
With all the love and regards for our Community,
Black Eye Games[/h3]
[h2]Important links and tips[/h2]
In order to help out our new and returning players we have prepared a small compilation of useful links below:
Community Manager: Coragon#2441 (Discord)
Support Email: [email protected]
Gloria Victis Release FAQ: Website link
Troubleshooting FAQ: Website link
Beginner Guides: Website link