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  3. Apology for the Delay in the Release of the “AQUA BLUE” DLC

Apology for the Delay in the Release of the “AQUA BLUE” DLC

[p]Hello, this is HIGH-END Games.[/p][p][/p][p]We sincerely apologize to all our users for the sudden delay in the release of the “AQUA BLUE” DLC Pack, which was originally scheduled for release on Friday, August 22, and deeply regret that we were unable to provide sufficient guidance and communication during the process of deciding to postpone, causing disappointment to those who have been eagerly awaiting the DLC.[/p][p][/p][p]Currently, the “AQUA BLUE” DLC Pack has experienced significant delays due to multiple requests for revisions to the product introduction images during the pre-release content review process on the Steam platform.[/p][p][/p][p]As soon as the Steam review process is completed, we will promptly release the “AQUA BLUE” DLC Pack.[/p][p][/p][p]In addition, as an apology for the delay, we will provide the free song "Core" in the update applied on the same day.[/p][p][/p][p]We fully recognize that a “release schedule” represents more than just a date — it is an important promise we make to our users, and we deeply regret failing to keep that promise and the trust you placed in us, and we humbly apologize.[/p][p][/p][p]We believe that the primary cause of the delay in the release of the “AQUA BLUE” DLC Pack was our insufficient preparation, as we failed to fully account for the time and variables required for platform-specific review processes within the DLC development schedule.[/p][p][/p][p]We will take this experience as an opportunity to thoroughly improve our internal processes for content development and release preparation, and we will also ensure that, in cases where adjusting a release schedule is unavoidable, we will ensure that the reasons and follow-up measures are shared promptly and transparently.[/p][p][/p][p]Once again, we sincerely apologize to all our users.[/p][p][/p][p]HIGH-END Games[/p]