Version 1.0 Known Issues (Updated on March 23 15:34 (UTC))
[p]Greetings, Star Guardians.[/p][p] [/p][p]We would like to inform you of the currently known issues in the game.[/p][p] [/p][p]We are currently investigating the causes of these issues and working on fixes.[/p][p]Any additional issues identified or resolved will be updated through this notice.[/p][p]
Please refer to the details below for more information.[/p][p][/p][p] ※ Last Updated: March 23, 2026 (Mon)[/p][p][/p][p]✦ Known Issues[/p][p]- An intermittent issue where login may not proceed properly (Added on March 23)[/p][p] [/p][p]- An issue where the member count of a Knighthood set to ‘Approval Required’ is displayed higher than the actual number of members (Added on March 23)[/p][p]* This is a display issue only and does not exceed the actual maximum number of members allowed.[/p][p] [/p][p]- An issue where game progress may become impossible after a hero dies in certain situations (Added on March 22)[/p][p]* If you are unable to continue gameplay, please contact the Customer Support.[/p][p] [/p][p]- Joining a party may fail due to intermittent network instability. (Added on March 18)[/p][p]* This issue will be addressed in a future update.[/p][p] [/p][p]- Some materials for ‘Spell Bead: Earth’ and ‘Spell Bead: Holy’ are registered incorrectly in the Workbench, with the materials reversed. (Added on March 16)[/p][p]* The materials will be corrected in a future update: ‘Spell Bead: Earth’ will require Topaz, and ‘Spell Bead: Holy’ will require Opal.[/p][p] [/p][p]- Characters may occasionally fall endlessly beneath the ground. (Added on March 16)[/p][p]* If this occurs, please use the Escape button or restart the game and reconnect.[/p][p] [/p][p]- The ‘Liones Supply Cart’ bundle can be repurchased on the PlayStation Store website before the repurchase period becomes available, and the item is not delivered. (Added on March 16)[/p][p]* If you have purchased the bundle multiple times and did not receive the item, please contact the Customer Support.[/p][p] [/p][p]- The ‘Memory of Stars’ can be purchased again as a first-time purchase on the PlayStation Store website even after it has already been purchased for the first time in the in-game shop, and the item is not delivered. (Added on March 16)[/p][p]* If you have purchased the bundle multiple times and did not receive the item, please contact the Customer Support.[/p][p] [/p][p]- An error may occur when launching the game on PlayStation®5 without installing the latest update. (Added on March 16)[/p][p]* Unexpected errors may occur if the update is not installed, so please make sure to update the game before launching it.[/p][p] [/p][p]✦ Resolved Issues[/p][p]- An issue where sound may not play properly in certain situations (Resolved on March 22)[/p][p] [/p][p]- In-game ‘Controller’ shortcut settings reset when reconnecting to the game after configuring them on PlayStation®5. (Resolved on March 22)[/p][p] [/p][p]- Shortcut settings in the Preferences menu may appear to be reset when reconnecting to the game after configuring ‘Keyboard/Mouse’ and ‘Controller’ shortcuts on PC. (Resolved on March 22)[/p][p] [/p][p]- Game progress may become impossible if the player dies during the ‘Orgot’ boss challenge and the encounter does not reset. (Resolved on March 22)[/p][p] [/p][p]- The remaining time for the \[Exclusive Skin - Sacred Treasure: Demon Sword Lostvayne] banner is currently displayed as April 7 (Tue) 15:00 (UTC). (Resolved on March 22)[/p][p] [/p][p]- The character switch key is not recognized properly during the tutorial. (Resolved on March 22)[/p][p] [/p][p]- A purple screen may appear during gameplay, preventing further progress. (Resolved on March 20)[/p][p] [/p][p]- The Cooldown Reduction effect of skills that apply Cooldown Reduction during the Burst state does not activate. (Resolved on March 17)[/p][p] [/p][p]We sincerely apologize for the inconvenience caused.[/p][p]We will continue to do our best to provide a stable gameplay experience.[/p][p] [/p][p]Thank you.[/p]
Please refer to the details below for more information.[/p][p][/p][p] ※ Last Updated: March 23, 2026 (Mon)[/p][p][/p][p]✦ Known Issues[/p][p]- An intermittent issue where login may not proceed properly (Added on March 23)[/p][p] [/p][p]- An issue where the member count of a Knighthood set to ‘Approval Required’ is displayed higher than the actual number of members (Added on March 23)[/p][p]* This is a display issue only and does not exceed the actual maximum number of members allowed.[/p][p] [/p][p]- An issue where game progress may become impossible after a hero dies in certain situations (Added on March 22)[/p][p]* If you are unable to continue gameplay, please contact the Customer Support.[/p][p] [/p][p]- Joining a party may fail due to intermittent network instability. (Added on March 18)[/p][p]* This issue will be addressed in a future update.[/p][p] [/p][p]- Some materials for ‘Spell Bead: Earth’ and ‘Spell Bead: Holy’ are registered incorrectly in the Workbench, with the materials reversed. (Added on March 16)[/p][p]* The materials will be corrected in a future update: ‘Spell Bead: Earth’ will require Topaz, and ‘Spell Bead: Holy’ will require Opal.[/p][p] [/p][p]- Characters may occasionally fall endlessly beneath the ground. (Added on March 16)[/p][p]* If this occurs, please use the Escape button or restart the game and reconnect.[/p][p] [/p][p]- The ‘Liones Supply Cart’ bundle can be repurchased on the PlayStation Store website before the repurchase period becomes available, and the item is not delivered. (Added on March 16)[/p][p]* If you have purchased the bundle multiple times and did not receive the item, please contact the Customer Support.[/p][p] [/p][p]- The ‘Memory of Stars’ can be purchased again as a first-time purchase on the PlayStation Store website even after it has already been purchased for the first time in the in-game shop, and the item is not delivered. (Added on March 16)[/p][p]* If you have purchased the bundle multiple times and did not receive the item, please contact the Customer Support.[/p][p] [/p][p]- An error may occur when launching the game on PlayStation®5 without installing the latest update. (Added on March 16)[/p][p]* Unexpected errors may occur if the update is not installed, so please make sure to update the game before launching it.[/p][p] [/p][p]✦ Resolved Issues[/p][p]- An issue where sound may not play properly in certain situations (Resolved on March 22)[/p][p] [/p][p]- In-game ‘Controller’ shortcut settings reset when reconnecting to the game after configuring them on PlayStation®5. (Resolved on March 22)[/p][p] [/p][p]- Shortcut settings in the Preferences menu may appear to be reset when reconnecting to the game after configuring ‘Keyboard/Mouse’ and ‘Controller’ shortcuts on PC. (Resolved on March 22)[/p][p] [/p][p]- Game progress may become impossible if the player dies during the ‘Orgot’ boss challenge and the encounter does not reset. (Resolved on March 22)[/p][p] [/p][p]- The remaining time for the \[Exclusive Skin - Sacred Treasure: Demon Sword Lostvayne] banner is currently displayed as April 7 (Tue) 15:00 (UTC). (Resolved on March 22)[/p][p] [/p][p]- The character switch key is not recognized properly during the tutorial. (Resolved on March 22)[/p][p] [/p][p]- A purple screen may appear during gameplay, preventing further progress. (Resolved on March 20)[/p][p] [/p][p]- The Cooldown Reduction effect of skills that apply Cooldown Reduction during the Burst state does not activate. (Resolved on March 17)[/p][p] [/p][p]We sincerely apologize for the inconvenience caused.[/p][p]We will continue to do our best to provide a stable gameplay experience.[/p][p] [/p][p]Thank you.[/p]