Prominence Poker News

[p]Prominence Poker's summer update lands June 17, and it's bringing the heat with a highly requested table feature! Can you guess what the feature is?

[/p][p][/p][p]In celebration of our upcoming update, all players who log in between now and June 17 will receive a FREE three-day boost, courtesy of The Mayor! [/p][p][/p][h2]Official Prominence Poker Social Media & Community Forums:[/h2]

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Prominence Poker player support has moved! 🏡📦

Whether you're a tourist or a Prominence pro, you can now visit our new hub to receive player support 24/7, 365 days a year. ♥️♠️♣️♦️

[h2]Official Prominence Poker Social Media & Community Forums:[/h2]

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Spring into action! A bouncy 35% off chip sale is hopping by now through April 21. Grab your basket, follow the trail, and grab those savings! Have we mentioned we have a few limited-time bundles in the Shop & Stash as well?

This 35% off chip sale is peepin' by now through April 21.

To everyone who's chimed in with feedback so far this year — thank you! Our next update includes a quality-of-life addition that many of you have asked for. More to come soon, so stick with us as we head into summer!

Complete your quest to find gold at the end of the rainbow as the Fantastic Adventure continues this month!

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Over the past week, we’ve reviewed your feedback regarding recent moderation changes in Prominence Poker. Based on your input, we identified that certain thresholds for bans and timeouts were too strict, leading to unfair penalties for some players. These thresholds have now been adjusted for greater accuracy moving forward.

Why We Introduced Sit-Out Penalties

Some players have asked us why penalties for abusing the sit-out feature were implemented. Prior to last week’s update, players could exploit this feature to achieve higher ranks in ranked play by waiting out others at the table or resetting the sit-out timer through purposeful disconnections. The goal of the penalties was to prevent this behavior, but let us be clear — the sit-out feature remains available to everyone for legitimate use. The sit-out timer sits at two minutes and 30 seconds for head-to-head play and five minutes for table play, respectively.

Updated Sit-Out Abuse Penalties

Players who abuse the sit-out function may see a temporary ban ranging between one hour to 16 hours, dependent on varying factors. Simply put, the penalties aim to ensure fair play by addressing abuse without impacting the table play you all are accustomed to. Our goal remains to keep the game fair, fun, and welcoming, creating an enjoyable experience for all players.

Addressing Player Concerns

We’re actively reviewing ban appeals and unbanning players where appropriate. If you believe you were unfairly penalized before Dec. 12 at midnight UTC, please submit a ticket to Jagex Support here. Thank you for your understanding and continued support as we work to make Prominence Poker the best poker game experience out there. Keep the feedback coming — we’re listening!

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To keep the tables fun, fair, and welcoming for everyone, the Pipeworks team recently rolled out new moderation efforts aimed at making the game a quicker and healthier experience for players. Here’s what you need to know:

Anti-Disruption Measures

Abusing the sit-out feature is a no-go. This is something we’ve received plenty of complaints about over the past few months. With the recent changes, players engaging in this behavior may now face bans. Specifically, timing out on a sit-out more than twice will result in a temporary ban from online play.

Attempting to utilize development commands within the retail version of the game will result in an automatic, non-appealable ban. Our servers automatically block development commands in live environments.

Additionally, our DDoS protection will swiftly issue bans to those who attempt to attack our servers in order to safeguard the experience for everyone.

Tutorial Rewards Update

The tutorial is designed as a one-time experience to help new players get started. Going forward, REP and loot cases will no longer be granted from the first-time user experience.

Scams & Chip Selling

Selling chips or participating in scams undermines the integrity of the game and will result in bans, as always.

What’s Next?

Our goal is simple: Ensure Prominence Poker is a place where skill, strategy, and good times thrive. To those who have reached out about bans, we are working our way through your inquiries and unbanning some players who have received too harsh of a penalty. Moving forward, we’ll continue to monitor the way penalties are applied to ensure accuracy in the future. If you have any questions, please reach out to Jagex Support here.

Thank you for your continued support, and we’ll have more to share with you soon.

[h2]Official Prominence Poker Social Media & Community Forums:[/h2]

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