January 22 Update Rolled Back, MASSIVE Apologies For Lost Saves, New Save Recovery Program
A small update we released a few days ago was apparently deleting people's saves. Whoever has played the game since the update on January 22 has lost their save files. This is a deep apologies from the team.
We just released a January 26 update for Windows that mimics the January 7th update. The Mac version was rolled back to the January 7th update directly.
WE ARE ALSO OFFERING TO CREATE SAVES BASED ON EARNED ACHIEVEMENTS FOR THOSE AFFECTED! FRIEND ME ON STEAM AND I WILL SEND YOU RECOVERED SAVES!
This is a new low for us and we sincerely apologize for the screwup. You have every right to be mad, and I will do what I can to fix this. Please friend me and I will give you saves with restored progress. It's a good thing that Steam achievements are a thing, at least.
We will fix almost all damage caused to customers and ensure that this won't happen again.
EDIT: Note that it is not possible for me to recover scores and statistics, only the unlockable content.
We just released a January 26 update for Windows that mimics the January 7th update. The Mac version was rolled back to the January 7th update directly.
WE ARE ALSO OFFERING TO CREATE SAVES BASED ON EARNED ACHIEVEMENTS FOR THOSE AFFECTED! FRIEND ME ON STEAM AND I WILL SEND YOU RECOVERED SAVES!
This is a new low for us and we sincerely apologize for the screwup. You have every right to be mad, and I will do what I can to fix this. Please friend me and I will give you saves with restored progress. It's a good thing that Steam achievements are a thing, at least.
We will fix almost all damage caused to customers and ensure that this won't happen again.
EDIT: Note that it is not possible for me to recover scores and statistics, only the unlockable content.