RIFT News

Extended Hardware Network Maintenance - NA ONLY - July 24, 2019

On July 24, 2019 starting at 4:00 am PST all NA shards will be down for extended maintenance.

Estimated downtime is 9 hours.

We will update you in our forums should we come back online sooner or need more time.

Apologies for the inconvenience and thanks for your patience!

EU Live Shard Merges – July 11, 2019

Greetings, Ascended!

The EU server merge will start on July 11, 2019 at 7 AM (PT)/ 9 AM (CT) / 4 PM (CEST) and the downtime may last up to 8 hours. For live updates, please check out our forum.

Shards to be merged:

Skelf (Hidden) / Refuge / Zaviel / Gelidra –> Typhiria

After it’s all been completed, the European cluster will consist of:

Bloodiron (PVP)
Brutwacht (German)
Brisesol (French)
Typhiria (English / xChat Host)
Cahail (Hidden Instance Host)

Good to know:

What happened with the previous shard merge attempts?
- The past attempts to merge the shards failed due to unforeseen issues with the tool used. This tool, which had to be rewritten, was tested on our PTS. Huge Thank You! to everyone who took the time to test it!
Why is it happening during EU prime time?
- The team that built the tool is located in the US, so it’s being done during a time where they could troubleshoot potential issues.
Considering the merge downtimes, will there be a compensation?
- Yes! Compensation packs will be issued during the end of July or beginning of August.

Answers to your previous questions can be found here and there

RIFT Patch - 7:30 AM PST (2:30 PM UTC) - July 10, 2019

RIFT Live NA and EU will come offline on Wednesday, July 11 at 7:30 AM PT for a minor hotfix. Find the patch notes here.

Downtime may last up to 2 hours, but we'll come back online as soon as the team is finished.

Thanks!

RIFT Patch – 7:30 AM PST (2:30 PM UTC) – July 3, 2019

RIFT Live NA and EU will come offline on Wednesday, July 3 at 7:30 AM PT. Find the Patch Notes here.

Downtime may last up to 2 hours, but we’ll come back online as soon as the team is finished.

Thanks!

RIFT Patch - 7:30 AM PST (2:30 PM UTC) - June 20, 2019

RIFT Live NA and EU will come offline on Thursday, June 20 at 7:30 AM PT. Find the patch notes here.

Downtime may last up to 2 hours, but we'll come back online as soon as the team is finished.

Thanks!