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ENGAGE News

ENGAGE v2.0.1

Improved


[h3]Avatars[/h3]
o Additional improvements to the new system


Fixed



[h3]YouTube Video[/h3]
o Fixed display issues with videos occasionally not playing


[h3]Cloud File Manager (Enterprise Only)[/h3]
o Deleting a cloud file in content editor caused menu to be unusuable
o Other minor bug fixes


[h3]Avatars[/h3]
o Minor Bug Fixes


[h3]Media Links[/h3]
o UI adjustments for Korean language


[h3]Translations[/h3]
o Minor translation updates to the languages we support

V2.0 Release

New


[h3]New Avatar System - Version 2.0 of ENGAGE brings an entirely new avatar system built from scratch with many new features and improvements[/h3]
o Better tracking, locomotion, and body movement
o A garment filter system to allow you to quickly find the right clothing for your occasion
o Additional selections of all types of clothing
o Enhanced decal options
o A wide-ranging new color palette selection for all types of apparel
o Enhanced facial customization
o Additional hairstyle options, eyebrow styling and color choices
o New make-up and nail polish range with opacity and gloss option
o Up to 10 full body avatars on standalone VR devices
o Mobile avatar preview option
o A new mirror mode lets you “be” your avatar as you create it
o New enhanced avatar seating system allowing custom poses and predefined poses for specific apparel types
o Much more


[h3]New Locations[/h3]
o Hospital
o Virtual Campus


[h3]Cloud File Manager - Enterprise Only[/h3]
o Users now can save and upload any files to the cloud that are created inside ENGAGE
o They also can upload and manage multiple types of media files & use them inside an ENGAGE session
o NOTE – Access to this new beta feature will be limited for initial rollout to approved beta testers only for now.



IMPROVED


[h3]Gizmo Feature Enhancement[/h3]
o Snap to ground function has an updated interface design with a dedicated snap to ground arrow
o Increment snapping mode has a magnet mode which provides better increment snapping control for both position and rotation. This can be further fine-tuned with sensitivity controls.
o Additional input modes allow you to adjust movements using Analog sticks and mouse wheel commands
o Optimized interaction for better performance and usability


[h3]Voice in Session[/h3]
o System and software upgrades for improved service and stability


[h3]Security and Performance[/h3]
o Important updates and improvements that benefits the stability of the platform


[h3]Content Editor[/h3]
o Many small improvements to UX and UI
o Recordings can now be edited to force full body for selected users
o Several improvements to content and SDK features


FIXED


[h3]Recording Playback Issues[/h3]
o Minor fixes to recording playback issues


[h3]Voice In Session[/h3]
o Several fixes for user voice when connecting and disconnecting during session, losing audio when changing location and when using headphones


[h3]Whiteboards[/h3]
o Fixed issue with whiteboards where they were not visible to some users


[h3]Media Player[/h3]
o A number of issues have been fixed for displaying slides, zooming, media volume and video display issues

ENGAGE V1.9.2

Fixed


[h3]Oculus Quest 2 Link[/h3]
o Fixed issue where the application had performance issues when linked to PC


[h3]Oculus Quest 2 / Pico[/h3]
o Fixed intermittent performance & frame rate issues


[h3]Join Session [/h3]
o Fixed regional connection issues experienced by some users

ENGAGE V1.9.1

Improved


[h3]Voice in Sessions[/h3]
o System and software upgrades for improved service and stability


[h3]Security Update[/h3]
o Further upgrades to sessions security


[h3]GDPR Compliance Issues[/h3]
o Minor changes to web app cookie policies


[h3]Media & Video Links[/h3]
o Updated navigation to pagination for performance improvement


Fixed


[h3]My Media[/h3]
o Fixed issue where web and video links were sometimes non-responsive


[h3]Avatar Display Names[/h3]
o Fixed issue where Korean Characters not displaying as expected


[h3]Persistent Sessions[/h3]
o Fixed issue where users are occasionally failing to join persistent sessions


[h3]Recording[/h3]
o Fixed issue where Select Others option does not always record all users’ voices


[h3]Content Editor[/h3]
o Minor bugfixes with the timeline editor and interface

ENGAGE V1.9

New


[h3]Platform Support[/h3]
o Apple macOS – ENGAGE is now available to use on various Apple macOS versions.
o Please see our supported devices page for further information.


[h3]New Devices Supported[/h3]
o HTC VIVE Focus 3
o HTC VIVE Pro 2
o Pico Neo 3


[h3]User Preference – Select Microphone[/h3]
o PC users in VR and in desktop mode can now select their preferred microphone (audio in) while in session.


[h3]Interaction with buttons in locations[/h3]
o It is now possible to interact with buttons in virtual locations when using Android smartphones, Android tablets, iPhones, and iPad devices


[h3]New Locations[/h3]
o Throne Room
o Sky Hotel
o Woodland Campfire
o Construction Site - PLUS
o Asian Restaurant - PLUS
o Paris Meeting Space - PLUS
o Hospital Camera Demo (Endoscope)- PLUS


Improved


[h3]Voice Chat (VoIP) in Sessions [/h3]
o Significant service improvements in particular the quality of sound and echo cancellation


[h3]Pagination[/h3]
o Improved pagination UX/UI on the IFX and locations screens.


[h3]Security & Performance[/h3]
o Important updates and improvements that benefit the stability of the platform.




Fixed



[h3]Deep Link for Events [/h3]
o Fixed issues where sometimes deep link did not work on all situations


[h3]Valve Index[/h3]
o Fixed issue where sometimes clicking on streamed websites not working


[h3]Quest 2 - Wrist Control - Interaction with Notes[/h3]
o Fixed issue where sometimes tracking was impeded on Quest 2 when using this feature


[h3]Video Playback Issues[/h3]
o Minor fixes to known playback issues


[h3] PC Screen Resolution Cut Off Issue[/h3]
o Fixed UI issue on laptops and PC screens with small resolution or screen size



Removed


[h3]Google Drive Linked Account in My Media [/h3]
o From June 30th the option to link your Google Drive in My Media in ENGAGE has been removed
o To continue to use Google Drive files in ENGAGE, users will only be able to view links to presentations, documents and other files if the share permission in Google Drive is set to “Anyone on the web can view/edit”
o This removal of the link account functionality in ENGAGE is due to Google deprecating support for sign in with embedded web browsers, which ENGAGE relies on to provide service for Google Drive and website streaming
o In addition, this will also restrict the use of using Google to sign-in and link account to other cloud file systems in the My Media service such as Dropbox
o It is still possible to link your Office365 and Dropbox accounts in the My Media section of ENGAGE
o Regular website streaming is still possible
o We recommend using Microsoft OneDrive or Office365 to share presentations and documents where possible