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ENGAGE News

ENGAGE - Update to v3.9.1

FIXED
- Fixed the menu buttons on the VR tablet to reduce the distance at which they’re activated.
- Fixed an issue that limited the areas in which a host could use the Summon All tool.
- Fixed the ability to enter a spawn point name in a Session Portal IFX.
- Fixed an issue with key responsiveness on the virtual keyboard when used in the Content Editor.
- Fixed an issue that could cause changes to start and end times made in the Content Editor Effect Options panel to not be saved when an object was edited for the first time.
- Fixed an issue that prevented cloud file videos with an obsolete CDN address from playing in ENGAGE.
- Fixed the appearance of the file format dialog that appears when a user plays a video from cloud files.

Release Notes v3.9

NEW
- Launched the School of AI - where users can talk with 20 different historical figures whose lives spanned from the ancient world to the US civil rights era. As part of the launch, all ENGAGE users will have access to the School of AI during the month of October. To arrange access after this time, please contact sales.
- Replaced the keyboard that appears for VR users with a version that has an improved layouts for each language, custom layouts for specific input types, easier access to common keys and commands, and can be repositioned in 3D space.
- Set events that are associated with a persistent session to automatically start at the designated time. This removes the need for an event organizer to manually start the event. The event will also automatically be removed from the event list at the designated end time.
- Added an option for hosts to set all users who are in a session, or join later, to appear as basic avatars.
- Updated session creation so that all sessions created by a member of an Enterprise group are owned by an Enterprise group. This enables Enterprise features and services to be available in standard Sessions.
- Added the ability to replace the public list of outfit options with a custom collection for a specific Enterprise group.

IMPROVED
- Increased the maximum resolution for YouTube videos to 1080p in standard locations and 4k in UHD locations.
- Implemented progressive download of outfit thumbnails to reduce the possibility that a slow connection will cause the application to become unresponsive.
- Replaced gender labels with body shape options in the avatar editor.
- Implemented a more efficient process to distribute audio returned by text-to-speech services. For example, when users interact with an AI agent.
- Set persistent sessions to reset their location to the ENGAGE Hub if there is an error loading the current location.
- Updated the location anchor to appear in front of a user when they choose to reset their anchor's placement.
- Standardized the presentation of dates and times shown in the application.
- Improved consistency in the sequence of dialogs that a user may see when they join a plaza from the ENGAGE LINK map.

FIXED
- Fixed the display of 2D 360 YouTube videos.
- Fixed an issue that caused users who joined a session after a YouTube video was muted to still hear the audio.
- Fixed support for YouTube videos loaded through a /live or /short URL.
- Fixed an issue that could cause some users in a session to not hear an AI character's responses.
- Fixed an issue that caused Remember Me settings to be lost when a user lost their network connection during use of the application.
- Fixed an issue that could prevent a user from changing their height when they used imperial units.
- Fixed an issue that could cause an avatar to appear in the wrong pose and position when it first loads in a session.
- Fixed an issue that caused a height entered as 5 ft. to be displayed as 4 ft. 12 in.
- Fixed an issue that caused the attendees and interested counts to show as zero when events were viewed on the Attending or Interested tabs of the Events page.
- Fixed an issue that could cause a user's microphone to cut out if they were recording and had an unstable network connection.
- Fixed an issue that could cause a warning about recording more than five users to appear when less than five users were selected.
- Fixed an issue that could cause host and microphone icons to be incorrectly positioned within a user's nameplate.
- Fixed the button to leave the mixed reality room and set up room space that appears when a user s device isn't fully set up to use mixed reality.
- Fixed an issue that could prevent a user from being able to log in when their device used the Hijri calendar.
- Fixed the tooltip text on the session creation screen.
- Fixed an issue that caused the in-session microphone icon's visibility to be turned off after a change in location.

Update notes for patch v3.8.2

Fixed an issue that could cause content to not play for users who joined after the content had started.

v3.8.1

NEW
- Added support to play videos encoded with the H.264 codec on Windows and macOS devices.

FIXED
- Fixed the playback of YouTube videos when loaded through a URL or a search.
- Fixed an issue on desktop devices that prevented some videos from playing in the personal web browser.

KNOWN ISSUES
This release of ENGAGE has the following known issues, which we are working to resolve in a future update:
- YouTube videos may not play on Apple iPhone or iPad devices.
- 360 YouTube videos cannot be viewed on any device.

Release Notes v3.8

NEW

Content Editor
- Added an option to change between linear and smooth interpolation when creating keyframes. Linear interpolation is the default setting.


IMPROVED

Content Editor
- Set the floating editor panel to move with the user when they are in VR.


Persistent sessions
- Set host permissions to be automatically revoked from users who are added as co-hosts in a persistent session but aren�t a member of the owning group


Mixed reality
- Improved the flow of the mixed reality tutorial to return a user to the setup instructions after they place a location anchor.


FIXED

Recordings
- Fixed an issue that prevented a user from replacing the voice in a recording.


Persistent sessions
- Fixed the synchronization between an active persistent Session and EAP when host permissions are added and removed.


AI
- Fixed an issue that could cause AI characters to become unresponsive if a user selected the option to cancel during a reply.
- Fixed an issue that could cause AI-generated images to not load.


Portals
- Fixed an issue that could cause spawn points loaded through snapshots to not be recognized.


Cloud File Manager
- Fixed an issue that caused the share option to not appear for files on the Recent tab.
- Fixed an issue that could cause incorrect icons to be displayed for options in the actions menu for files.
- Fixed an issue that caused files related to IFX uploads to incorrectly appear on the Recent tab.


Content Editor
- Fixed an issue that could cause the grip to resize the editor panel to not appear on VR headsets.


Accounts
- Fixed the error message that is displayed in the ENGAGE application when a user's account is disabled.