ENGAGE News

[h3]Voice in Sessions[/h3]
o System and software upgrades for improved service and stability


[h3]Security Update[/h3]
o Further upgrades to sessions security


[h3]GDPR Compliance Issues[/h3]
o Minor changes to web app cookie policies


[h3]Media & Video Links[/h3]
o Updated navigation to pagination for performance improvement




[h3]My Media[/h3]
o Fixed issue where web and video links were sometimes non-responsive


[h3]Avatar Display Names[/h3]
o Fixed issue where Korean Characters not displaying as expected


[h3]Persistent Sessions[/h3]
o Fixed issue where users are occasionally failing to join persistent sessions


[h3]Recording[/h3]
o Fixed issue where Select Others option does not always record all users’ voices


[h3]Content Editor[/h3]
o Minor bugfixes with the timeline editor and interface

[h3]Platform Support[/h3]
o Apple macOS – ENGAGE is now available to use on various Apple macOS versions.
o Please see our supported devices page for further information.


[h3]New Devices Supported[/h3]
o HTC VIVE Focus 3
o HTC VIVE Pro 2
o Pico Neo 3


[h3]User Preference – Select Microphone[/h3]
o PC users in VR and in desktop mode can now select their preferred microphone (audio in) while in session.


[h3]Interaction with buttons in locations[/h3]
o It is now possible to interact with buttons in virtual locations when using Android smartphones, Android tablets, iPhones, and iPad devices


[h3]New Locations[/h3]
o Throne Room
o Sky Hotel
o Woodland Campfire
o Construction Site - PLUS
o Asian Restaurant - PLUS
o Paris Meeting Space - PLUS
o Hospital Camera Demo (Endoscope)- PLUS




[h3]Voice Chat (VoIP) in Sessions [/h3]
o Significant service improvements in particular the quality of sound and echo cancellation


[h3]Pagination[/h3]
o Improved pagination UX/UI on the IFX and locations screens.


[h3]Security & Performance[/h3]
o Important updates and improvements that benefit the stability of the platform.







[h3]Deep Link for Events [/h3]
o Fixed issues where sometimes deep link did not work on all situations


[h3]Valve Index[/h3]
o Fixed issue where sometimes clicking on streamed websites not working


[h3]Quest 2 - Wrist Control - Interaction with Notes[/h3]
o Fixed issue where sometimes tracking was impeded on Quest 2 when using this feature


[h3]Video Playback Issues[/h3]
o Minor fixes to known playback issues


[h3] PC Screen Resolution Cut Off Issue[/h3]
o Fixed UI issue on laptops and PC screens with small resolution or screen size





[h3]Google Drive Linked Account in My Media [/h3]
o From June 30th the option to link your Google Drive in My Media in ENGAGE has been removed
o To continue to use Google Drive files in ENGAGE, users will only be able to view links to presentations, documents and other files if the share permission in Google Drive is set to “Anyone on the web can view/edit”
o This removal of the link account functionality in ENGAGE is due to Google deprecating support for sign in with embedded web browsers, which ENGAGE relies on to provide service for Google Drive and website streaming
o In addition, this will also restrict the use of using Google to sign-in and link account to other cloud file systems in the My Media service such as Dropbox
o It is still possible to link your Office365 and Dropbox accounts in the My Media section of ENGAGE
o Regular website streaming is still possible
o We recommend using Microsoft OneDrive or Office365 to share presentations and documents where possible

[h3]Whiteboard in any session[/h3]
o Drop a whiteboard into any session or event now by pressing a button on the wrist controls and from the IFX menu.


[h3]3D Pen [/h3]
o Users can draw in 3D on any object or in free space within a session or event.


[h3]Deep Link[/h3]
o Receive a link to quickly enter EVENTS. Now available on Android smartphones, tablets, iPhones and iPads as well as PC and PCVR platforms.


[h3]Google Play Store [/h3]
o Available to download from Google Play Store


[h3]French Language[/h3]
o Option added


[h3]Chinese Tradtional Language[/h3]
o Option added


[h3]Custom Branded IFX Service[/h3]
o ENTERPRISE subscribers can rapidly receive a selection of branded IFX and location variants upon request.






[h3]Sticky Notes[/h3]
o Significantly easier to use interface. Can now place sticky note from wrist control.


[h3]Search Upgrades[/h3]
o Easier to use, more targeted searching in IFX, Locations, Video and Web links.


[h3]Wrist Controls[/h3]
o Added options for 3D pen, place a whiteboard and create sticky note for VR users.


[h3]Content Editor[/h3]
o Added undo functions. Many small improvements to UX and UI.


[h3]Security Improvements [/h3]
o Reinforced in many places across the platform.


[h3]Voice Service (VoIP) [/h3]
o Alternative option available for testing upon request for ENTERPRISE.


[h3]Various UI[/h3]
o New Logo Splash Images - Updated tagline.
o Loading sequences - Improved UI.
o Home Menu – Minor UI layout updates.
o In Session Menu - Significant UX & UI improvements across all tabs.






[h3]Voice in Session[/h3]
o Several fixes for user voice disconnecting during session, in particular on Quest 2.


[h3]Languages[/h3]
o Added and fixed some missing translations.


[h3]Load Website [/h3]
o RFixed issue for password status on mobile web browsers and entering passwords.


[h3]Events[/h3]
o Fixed issue with pixelated edges on the image.


[h3]Events - Saving [/h3]
o Fixed issue for password status on mobile web browsers and entering passwords.


[h3]Keyboard[/h3]
o Fixed issue where support for IME keyboards on PC was not working.

[h3]iOS Compatible[/h3]
o ENGAGE is now available in BETA on the Apple App Store for a limited selection of supported iPhones and iPads using the latest iOS software


[h3]Deep Link[/h3]
o PC users with ENGAGE installed can go directly to an event with a single click from the event web page


[h3]Mic Control on Wrist[/h3]
o User can turn on / off microphone via a wrist control on VR 6Dof devices


[h3]Mic Control on PC Keyboard[/h3]
o PC users can press F1 in their keyboard to turn mic on / off


[h3]3D Voice Range[/h3]
o Host user can adjust the 3D voice range in the session






[h3]SSO[/h3]
o User can select option to remember this account preference to login next time or not


[h3]Keyboard for Japanese Language[/h3]
o Added support for Kanji and Katakana


[h3]Content Creator[/h3]
o Improvements in performance and minor UX updates


[h3]Keyboard Cursor[/h3]
o Smoother movement when moving the cursor over the keyboard


[h3]Security & Performance[/h3]
o Important updates and improvements to the platform.


[h3]Chroma key video support[/h3]
o Now available for standalone VR devices


[h3]3D Audio Falloff setting[/h3]
o Improved settings based on feedback per location


[h3]Recording Playback - 3D Voice Range setting[/h3]
o Change the distance which 3D voice is heard


[h3]Events[/h3]
o Improved UX / UI for advanced settings






[h3]Keyboard Input[/h3]
o Fixed issue where keyboard for web browser in ENGAGE stops taking input


[h3]Emails[/h3]
o Register new user body text was updated to be clearer


[h3]Emails[/h3]
o Register verification body text was updated to be clearer


[h3]Profile picture on Login[/h3]
o Fixed issue with pixelated edges on the image


[h3]Events - Saving [/h3]
o Fixed issue with saving events without group dropdown set


[h3]Events - Unlisted[/h3]
o Fixed issue where unlisted group events are not appearing in the group tab list


[h3]Keyboard & Whiteboard[/h3]
o Fixed issue, user could not move the keyboard when whiteboard was active


[h3]Recording Playback - 3D Voice Range setting[/h3]
o Change the distance which 3D voice is heard


[h3]SSO[/h3]
o Fixed issue, incorrect and confusing error message when linking accounts


[h3]Enterprise Admin Portal[/h3]
o Fixed issue where persistent sessions quota label was not displaying accurately


[h3]Registration[/h3]
o Fixed issue, users can not have hyphen in surname


[h3]Share Desktop[/h3]
o Fixed issue, username overlaps description text

[h3]Lite User Permissions[/h3]
o Can create unlisted sessions only now, not public sessions


[h3]Start Session Menu[/h3]
o Minor updates for improved UX


[h3]Platform Security & Performance Updates[/h3]





[h3]Verification Emails[/h3]
o The email was not sending under certain conditions


[h3]Oculus Quest[/h3]
o Tablet menu has been reactivated for this platform


[h3]Joining a Session[/h3]
o Fixed infrequent issue where session does not load