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Bigscreen 2019 update - PATCH #1 bugfixes

Hey all,

Thanks for all the feedback and bug reports about yesterday's 2019 UPDATE.

Bugs we fixed in today's Patch #1:


  • fixed a crash on app start (on the PC)
  • fixed debug logs (output_log.txt) not getting written due to unicode/text encoding issues on PCs
  • fixed Audio Driver installation failing due to file path/unicode text issues on some PCs
  • fixed Audio Driver installation button disabled in the UI
  • fixed Audio issues due to audio devices with unicode/text names
  • improved UI/poking issues
  • fixed bug with Alt-Tab screen and it will not appear for users with VR controllers unless you Alt-Tab to Bigscreen
  • moved the full Environment selection UI from the Room page to front of the Home page
  • fixed performance issue in multiplayer rooms due to incorrectly streaming at >1080p resolutions (ex. 4K), affecting PC & Mobile performance


Known Bugs we will Fix Soon


The top priorities are the performance issues and the Remote Desktop issues

  • PC performance issues that cause 1-2fps even on high-end GPUs, and a related bug with non-VR cameras (ex. the Selfie Stick) where opening & closing fixes the perf issue
  • Mobile/Oculus Go performance issues
  • Remote Desktop client doesn't open for some PC users
  • some users cannot create/login to accounts with an "Oops something went wrong" generic message
  • desktop audio streaming is too quiet or seems muted


Tomorrow, we will release Patch #2 and fix more of those bugs.