Hotfix 0.8.3Q is live! (Emergency Calls Fixes) + Need your help!
Happy 4th of July everyone! We hope you all enjoy your holiday. In this hotfix I addressed an issue where some emergencies wouldn't work and some would not be synced in Multiplayer. The issue stemmed from some change in the code I made so that the Fire Academy scenarios would sync properly. I adjusted the code some more to maintain that fix and the emergencies in Brooklyn should work as expected now.
I need your help. The next issue we want to look into is solve is the many reports from some users crashing while loading the game. If you are someone who has this issue we need your help to solve it.
1. While loading, open task manager (Ctrl + Alt + Delete) Click the performance tab. Leave this open while loading to see if anything is using over 90-100%. Pay close attention to CPU, GPU and Memory usage.
2. Many people report having performance issues with EMERGENYC. This may be caused by the game itself but may also be related to your PC components and we would like to try to help the community figure this out. If you would like to benchmark your PC and receive some feedback on what may need upgrading in regards to your PC components, please run this free benchmark below.
Steps:
1. Click on the link below to download the benchmark
2. Make sure NOTHING is open in the background
3. Run benchmark
4. Once the benchmark is complete it will open a webpage with your results, please post the URL to that webpage in this text channel
5. Wait for benchmark to be reviewed and feedback will be given via PM.
https://www.userbenchmark.com/resources/download/UserBenchMark.exe
3. After crashing, send us your crash files located here: C:\Users\YOURNAME\AppData\LocalLow\FlipSwitch Games\EMERGENYC
If you are unable to find it, type "%APPDATA%" in the windows file explorer directory bar.
Send us the error.log and or crash.dmp so we can try to track down the source of the crash and fix it asap!
Once we are able to figure out the source of the crashes for these users, we will be able to fix it. Thanks!
I need your help. The next issue we want to look into is solve is the many reports from some users crashing while loading the game. If you are someone who has this issue we need your help to solve it.
1. While loading, open task manager (Ctrl + Alt + Delete) Click the performance tab. Leave this open while loading to see if anything is using over 90-100%. Pay close attention to CPU, GPU and Memory usage.
2. Many people report having performance issues with EMERGENYC. This may be caused by the game itself but may also be related to your PC components and we would like to try to help the community figure this out. If you would like to benchmark your PC and receive some feedback on what may need upgrading in regards to your PC components, please run this free benchmark below.
Steps:
1. Click on the link below to download the benchmark
2. Make sure NOTHING is open in the background
3. Run benchmark
4. Once the benchmark is complete it will open a webpage with your results, please post the URL to that webpage in this text channel
5. Wait for benchmark to be reviewed and feedback will be given via PM.
https://www.userbenchmark.com/resources/download/UserBenchMark.exe
3. After crashing, send us your crash files located here: C:\Users\YOURNAME\AppData\LocalLow\FlipSwitch Games\EMERGENYC
If you are unable to find it, type "%APPDATA%" in the windows file explorer directory bar.
Send us the error.log and or crash.dmp so we can try to track down the source of the crash and fix it asap!
Once we are able to figure out the source of the crashes for these users, we will be able to fix it. Thanks!