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TROUBLESHOOTER: Abandoned Children News

[Notice] Maintenance and Update Announcement

Hello everyone, this is the Troubleshooter development team.

We beg to inform you that game server maintenance and update details.

  • During the maintenance, all servers will be unavailable.
  • Please finish the missions completely before server shutdown.
  • Update Detail will be release after maintenance is started.


Maintenance Schedule
  • Daylight saving time is not applied.
  • Date: June 5, 2020
  • Friday 15:00 ~ 17:00 CET
  • Friday 23:00 ~ 01:00 JST
  • Friday 06:00 ~ 08:00 PST
  • Friday 14:00 ~ 16:00 UTC


Update details will be released using a separate notice on the maintenance day.

Thank you very much.

[Notice] Update and Maintenance Announcement

Greetings, this is the Troubleshooter development team.

We beg to inform you that game server maintenance and update details.

  • During the maintenance, all servers will be unavailable.
  • Please finish the missions completely before server shutdown.
  • Update Detail will be release after maintenance is started.


Maintenance Schedule
  • Daylight saving time is not applied.
  • Date: May 22, 2020
  • Friday 15:00 ~ 17:00 CET
  • Friday 23:00 ~ 01:00 JST
  • Friday 06:00 ~ 08:00 PST
  • Friday 14:00 ~ 16:00 UTC


Update Details:
  • [ Review previous requests ] function has added.
    - You can review the quest you've already done by visiting NPC who requested a task to you.
    - You can redo the mission which is related to the request.
    - You can't do redo the request which is completed in repeatable missions.
  • [ Display directions ] and [ Frequency of character voice speech ] game options have added.
  • [ RETURN ] button has added to the [ Continue Mission ] window.
  • Description of [ Calculating EXP ] has added.

  • 'Ignores Defense' type effect has changed to make enemies' defense rate to 0%.
  • Required EXP to reach to the max level has decreased by 25%.
  • You can craft multiple masteries and modules at a time.
  • Fixed a bug that [ Sniper in Shadow ] hadn't activated or activated not properly when it is activated with [ Fire Support ].
  • Fixed a bug that unit's turn was ended while an ability is in cooldown and you've pressed the Space key.
  • Fixed a bug that duration of field effects such as [ Smokescreen ] displayed not properly.
  • Fixed a bug that mastery set information hadn't been updated when new mastery sets have been updated and if you have already equipped it.
  • Fixed a bug that effects of some masteries hadn't not been displayed on the character stat tooltip.
  • Added a compensation 300 training book are given in case of recruiting teammates.

  • Fixed typos.
  • Applying player-edited translation is work in progress. Amount of applied translation will be increased every week.

  • Functionality of [ Lost Property Collecting Bag ] has changed.


  • Mastery sets have added.
    • Big snowman
    • Successor of warrior
    • Successor of guardian
    • Dream within dream
    • High performance lightning rod
    • Offensive choice
    • Defensive choice
    • Humongous flame
    • Seasoned hunting dog
    • Strong light




Thank you very much.

[Notice] Maintenance and Development Roadmap Announcement



Greetings, this is the Troubleshooter development team.

It has been four weeks since we full-released Troubleshooter. We are facing unexpected problems which resulted in more time spent in stabilizing the game. Moreover, due to the above predicament, the contents updates are delayed. We are deeply sorry about that.

To ease your curiosity regarding the future of Troubleshooter, we are announcing the roadmap of upcoming updates.

The roadmap below is the minimal list of goals. If we can develop more, we will schedule additional updates to make the game more valuable.

[h3]Goals for June[/h3]
  • Diversification and addition of quests in Shooter Street
  • Diversification of items in Valkyrie Store
  • Addition of criminal case missions from level 45 to 50
  • Application of feedbacks
  • Optimization of the game
  • Separation of EU server (Intend to copy US server)

[h3]Goals for 3rd quarter[/h3]

The below updates can be postponed according to circumstances, but we will try our best to keep the schedule.
  • Addition of Season 1 side story (Alisa & Bianca)
  • Partial support of game pad
  • Addition of in-game online community
  • Application of feedbacks

[h3]Regarding fund-raising products[/h3]

The development team is producing digital artbook in an attempt to raise funds. We
are taking a little time in selecting illustrations and adding descriptions to
them. We will release the digital artbook as soon as the mentioned tasks are
completed.

After dealing with numerous bugs and making betterments, we will return to former us
who consistently improved and updated the game.

The development team has been referring to the currently released story as [ episode ], but instead of [ episode ], we are going to use season, thanks to foreign users' advices.

We beg to inform you that game server maintenance and update details.
  • During the maintenance, all servers will be unavailable.
  • Please finish the missions completely before server shutdown.
  • Update Detail will be release after maintenance is started.


Maintenance Schedule
  • Daylight saving time is not applied.
  • Date: May 22, 2020
  • Friday 15:00 ~ 17:00 CET
  • Friday 23:00 ~ 01:00 JST
  • Friday 06:00 ~ 08:00 PST
  • Friday 14:00 ~ 16:00 UTC


Update details will be released using a separate notice on the maintenance day.

Thank you very much.

[Notice] The price changes caused by bypass purchases in some countries.



First of all, We are sorry to inform you of this.

While we were checking from our official release sales until now, games were sold a lot in countries where people rarely purchased from early access to official releases.

At first, We thought this was an influx of users from new countries, but we realized through our player's report that most of them were bypass purchases that changed the national settings of Steam accounts.

We didn't have a way to stop this and Steam's recommended way was to raise prices if there were no sales in such countries. So after careful consideration of this, we made the following decision.

We confirm that the recently released "XCOM:Chimera squad" is at a similar price to ours (a little cheaper than ours), and decide to raise the game prices in the country below to the price levels they set.

We apologize to the national users who are suffering from this.

If this price setting is unfair, please stop purchasing for a while. The price change can be changed again after 30 days, so we will consider it if you give us a lot of information to worry about.

The price below has been changed the same as "XCOM:Chimera squad".
  • Russian Rubles
  • Brazilian Reals
  • Indonesian Rupiah
  • Malaysian Ringgit
  • Philippine Peso
  • Thai Baht
  • Vietnamese Dong
  • Turkish Lira
  • Ukrainian Hryvnia
  • Norwegian Krone
  • Indian Rupee
  • South African Rand
  • Argentine Peso
  • Kazakhstani Tenge
  • SASIA - USD
  • Mexican Peso
  • Chilean Peso

The rest of the country remains unchanged.

We're really sorry to tell you this and We'll do our best to make a careful decision on this.

Changes in prices will be applied after the steam is approved.

Steam's approval will take some time and it will be the same as the previous price by then.

We're so sorry about that.

** Price Updated **

[h3]All of the above currency prices have been applied.[/h3]
Note
The price of Ukrainian Hryvnia was entered abnormally because we made a mistake in the price change process. Thirty days after price changes are not changed and summer sales exist. We will normalize the call after that. We're so sorry to Ukrainian users!!

[Notice] [Finished] Reported issues after update today.

( This text is written with the help of machine translation service. )

Hello everyone, this is the Troubleshooter development team.

Server issues have been caused by the previous update and the development is making a fix for this.

We are going to our best to fix this issue and the [ Fixed ] tag will be added to the notice title once the issue has been fixed.

I'm sorry for the unstable update.

Thank you very much.


** Updated , 21:50 (GMT+9) **

We found the issue is happened when you try to [ Beast Evolution ] or [ AI Reinforcement ]. We are fixing this issue.

Thank you.