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TROUBLESHOOTER: Abandoned Children News

[Notice][Updated] Maintenance and Update Announcement. - April 3rd, 2020

( This text is written with the help of machine translation service. )

[h3]Maintenance and update schedule has changed to April 4th, Saturday! Please refer to below time zone based on your region.[/h3]

Hello everyone, this is the Troubleshooter development team.

We beg to inform you that game server maintenance and update details.

  • During the maintenance, all servers will be unavailable.
  • Please finish the missions completely before server shutdown.
  • Update Detail will be release after maintenance is started.


Maintenance Schedule
  • Daylight saving time is not applied.
  • Date: April 4th, 2020
  • Saturday 09:00 ~ 11:00 CET
  • Saturday 17:00 ~ 19:00 JST
  • Saturday 00:00 ~ 02:00 PST
  • Saturday 08:00 ~ 10:00 UTC


Update Details:
  • Every chapter in the Case Record has been reconfigured for the next scenario mission. Because of this, order of some missions have changed too. Please note this.

  • Scenario missions have added.
    • Tear drops along rain...
    • Role of Each
    • Bitter but Once Again...

    • We've thought that it's almost impossible to end the first episode using only one mission. So we decided to split the ending scenario into several small sized missions and building each of them consequently.
  • Besides VHPD units, you can grant battle command to some NPC.
  • A stop button and the function that allows users to set their playlist by location has added to the jukebox.
  • You can check the message when your units resist to the [ Headshot ] by activating that unit's mastery.
  • You can check whether or not an ability has multiple hit property. ( Ex. 11 hits )
  • Steam Achivement has added.

  • In the difficulty of [ Normal ], [ Hard ], and [ Cruel ], level of boss monsters whose grade is Epic or more has changed to be adjusted based on the recommendation level of the mission.
    • [ Normal ] - level adjusted up to -10 of recommendation level and given random masteries.
    • [ Hard ] - level adjusted up to -5 of recommendation level and given random masteries.
    • [ Cruel ] - level adjusted same to the recommendation level and given random masteries.
  • One extra Mastery Board will be given to the unit who changes his/her class for the first time.
    ㄴ One extra Mastery Board will also be automatically given to those whom already have changed his/her class.
  • When you put enemies Out of Action, you can get twice information point of the Troublemaker in the [ Challenge Mode ].
  • Workmanship of items that is in the same category of professional crafting skills will be increased slightly when you craft items.
  • While you are in a mission, quest board will be collapsed if you double click it.
  • Cutscenes will be skipped more than before by single ESC input.
  • [ Select all ] button has changed to remember of its last state when you order foods.

  • Fixed a bug that masteries that use SP such as [ Giant Thunder ], [ The Spirit of Hero ], and [ Sharp Spirit ] hadn't taken effect when a unit uses SP abilities.
  • Fixed a bug that [ Bladestorm ] hadn't been triggered when [ Skull Seal ] has taken effect.
  • Fixed a bug that fuel consumption of [ Auto Dodge Mobility ] module was set abnormally.
  • Fixed a bug that cooldown of [ Prey Fishing ] hadn't been applied.
  • Fixed a bug that [ Pincer Attack with Beast ] caused increase of Action Time when Yasha used [ Climbing the Spider Web ].
  • Fixed a bug that [ Black Iron Flash Glove ] hadn't triggered [ Destroy Armor ] effect.
  • Fixed a bug that special effect of [ Baby A ] series machine gun hadn't taken effect.
  • Fixed a bug that a unit who revived was attacked by [ Fire Support ].
  • Fixed a bug that [ Action Point ] hadn't recovered when the [ Counterattack ] and [ Bladestorm ] are activated consequently by [ Forestallment ] and the target is put Out of Action.
  • Fixed a bug that [ Recovery Breath ] hadn't taken effect.
  • Fixed a bug that Yasha was looked remained in the land when Yasha used [ Climbing the Spider Web ] ability in the specific condition.
  • Fixed typos.

  • Applying player-edited translation is work in progress. Amount of applied translation will be increased every week.


Thank you very much.

[Notice] Update and server maintenance schedule - March 30th.



Hello everyone, this is Troubleshooter development team.

First of all, we hope for the health of you and the people around you.

Development team has returned to ordinary working hours and every single member is doing their job.

We're using whole resources as possible as we can to fit the schedule but our lack of development power is haunting us.

The official release date can't be pushed back for this reason and we've decided to start marketing and developing DLC after official release.

For now, we're going to concentrate on new contents.

Therefore, development topics on the March roadmap will be pushed back until April 10th.

Apart from the delay of the whole March roadmap, we are going to have an update for improved game functions at April 3rd.

We are deeply sorry for our lack of capabilities.

Thank you.

[Notice] Maintenance and Update Announcement. - March 16th, 2020

English translation is still under processing. Rest of them will be updated at 01:30 (GMT + 9)


Hello everyone, this is Troubleshooter development team.

Adjusted office hours is having an effect on development process badly.

We didn't get many things ready. We're sorry.

The development team is going to back to normal office hours next week.

We'll do our best to prepare enough amount of contents.


We beg to inform you that game server maintenance and update details.

  • During the maintenance, all servers will be unavailable.
  • Please finish the missions completely before server shutdown.
  • Update Detail will be release after maintenance is started.


Maintenance Schedule
  • Daylight saving time is not applied.
  • Date: March 16th, 2020
  • Monday 15:00 ~ 17:00 CET
  • Monday 23:00 ~ 01:00 JST
  • Monday 06:00 ~ 08:00 PST
  • Monday 14:00 ~ 16:00 UTC


Update Details:
  • Quests has added.
    • Dumbel
    • Roberto
  • Hotkey has added to the choices in mission.
  • You can create sub masteries of mastery set using [ Alt + left mouse click ] in the list of mastery set.

  • You can change the class when you try to change the mastery board.
  • You can create materials that are needed to evolution of beasts when you are in the beasts evolution process.
  • [ Darkness Hunter ] has changed to not to be activated when the unit is in [ Location Exposed ].
  • Item name in the UI of the [ Item Identification ] and [ Crafting Item ] has changed to be clearer.
  • You can select the language when you use the [ Proofreading Tool ].

  • Fixed a bug that the [ Precision Fire ] mastery hadn't been removed when Heixing tried to change personal mastery.
  • Fixed a bug that Critical Hit Chance was increased when masteries reduces enemies' block below to zero.
  • User-edited translation has applied (partially).


Thank you very much.

[Notice] Proofreading Tool has added.

Hello, this is the Troubleshooter development team.

We have been receiving a lot of feedback about translation since the Early Access release of Troubleshooter. We were grateful for your support but at the same time, felt sorry and burdened for not being able to show you the best result.

With the full release coming on its way, we have added the [ Proofreading Tool ] to apply the feedback quicker than we can right now.

We don’t think this tool would solve all the issues of the translation. In the long term, Hiring a professional translator and proofreader will be an answer.

Nonetheless, we believe there could be a thing that we can do now and for that, we decided to add this tool. If anyone interested in translation, we’d appreciate it if you use this tool.

+ To use the Tool, you have to be connected to the internet.


+ How to use Proofreading Tool
Steam LIBRARY → HOME → right click Troubleshooter → Properties → Click [ SET LAUNCH OPTIONS ] on [ GENERAL ] → type [ --translation volunteer ] into the popup screen and click enter → Launch Troubleshooter


+ To stop using the Tool, delete [ --translation volunteer ] from the popup screen from [SET LAUNCH OPTIONS] and click enter.

1. If you have followed the above procedure, you would be seeing [ Support Translation ] on the bottom left corner of the game when there is a dialogue screen. Click it.


2. Then [ Translation List ] pops up. The screen would be looking like the following picture.

- 1. Search: Searches the game’s dictionary file (dic_keyword.dic, dic_text.dic). You can search all the words and sentences in the game. The system distinguishes the lower cases from the upper cases, so be sure to type in the exact word/sentence you wish to find. If you click the list of searched results, you can access the editing screen.

- 2. Dialogues: This menu shows dialogues you have passed by. You can click the dialogue you wish to edit. This will take you to the editing screen.


3. The editing screen is composed as follows.
- Reference: Currently selected sentence for translation suggestion. [ Translation ] is the translation. [ Original Text ] is the original Korean text.

- 1. New Translation: You write new translation here. After you typed in, you can click [ Submit ] to submit your suggestion.

- 2. Suggestion: For the selected dialogue, if there are suggestions for translation, they show up in this menu. You can always click a heart if you like their suggestions.

- 3. History: This menu shows dialogues which accepted suggestions and thus were edited.

- 4. Undo: Undo your suggestion for translation.

- 5. Back: Return to previous screen.


4. You can always return to your game by clicking the red x button on the upper right corner.

The submitted suggestions for translation will be applied to the game according to the number of approved (that means with the most heart signs) on the nearest regular update. With that being said, the date of application of translation suggestion can vary according to the update schedules.
We wish this helps at least a little to those who are willing to give translation feedback. We are looking forward to your participation.

Thank you.

[Notice][Fixed] Client crash has been reported.

Hello everyone, this is the Troubleshooter development team.

Development team has received that some game client has been crashed.

We are currently looking for the logs and we found that this is about client side issue.

We will continue to inform you of further details in this notice.

I'm sorry for the inconvenience.

Thank you.

********** Updated,March 10, 2020, 03:20(GMT+9) **********

This issue was caused by cross hair update that is applied today.

Development team has uploaded a hotfix and once you update your client, the issue will be solved. For the quick client update, please note that logout from steam first and login again.

Thank you to everyone who helped us solve the problem quickly.