[Info] Update Note for 16th of April
Hello Savers!
Get ready for the upcoming April update, packed with fresh content and exciting improvements. 🌸✨
As the season blossoms, we’re bringing you new events to make your SoulSaver adventure even more enjoyable.
Breathe in the spring vibes and stay tuned for more thrilling journeys!
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We have received reports that, following the latest patch, some users’ antivirus software (particularly Windows Defender) is
detecting our game’s executable file (game.exe) as Trojan:Win32/Wacatac.B!ml. After careful investigation, we have
confirmed that this is a false positive and that our game files are safe. We have taken all necessary measures,
including digital signing and file encryption, but occasionally Windows Defender may still flag the file incorrectly.
If you are encountering this issue, we recommend one of the following solutions:
1. Add an Exception in Windows Defender
Open Windows Defender settings and select “Virus & threat protection.”
Under “Protection history,” locate the quarantined file and allow it.
Alternatively, add the game.exe file to the “Exclusions” list.
2. Use a Different Antivirus Program
If you prefer, you can install another reputable antivirus solution.
Temporarily disable Windows Defender to prevent further false detections.
We understand this situation may be frustrating, and we apologize for any inconvenience caused.
Thank you for your patience and continued support.
If you have any additional questions or concerns, please contact our support team.
[Scheduled Server Update]
Date/Time: 16th of April 09:00 ~ 14:00 [GMT + 9]
Get ready for the upcoming April update, packed with fresh content and exciting improvements. 🌸✨
As the season blossoms, we’re bringing you new events to make your SoulSaver adventure even more enjoyable.
Breathe in the spring vibes and stay tuned for more thrilling journeys!
---------------------------------------------------------------------------------------
We have received reports that, following the latest patch, some users’ antivirus software (particularly Windows Defender) is
detecting our game’s executable file (game.exe) as Trojan:Win32/Wacatac.B!ml. After careful investigation, we have
confirmed that this is a false positive and that our game files are safe. We have taken all necessary measures,
including digital signing and file encryption, but occasionally Windows Defender may still flag the file incorrectly.
If you are encountering this issue, we recommend one of the following solutions:
1. Add an Exception in Windows Defender
Open Windows Defender settings and select “Virus & threat protection.”
Under “Protection history,” locate the quarantined file and allow it.
Alternatively, add the game.exe file to the “Exclusions” list.
2. Use a Different Antivirus Program
If you prefer, you can install another reputable antivirus solution.
Temporarily disable Windows Defender to prevent further false detections.
We understand this situation may be frustrating, and we apologize for any inconvenience caused.
Thank you for your patience and continued support.
If you have any additional questions or concerns, please contact our support team.
[Scheduled Server Update]
Date/Time: 16th of April 09:00 ~ 14:00 [GMT + 9]