SoulSaverOnline News

Hello Savers,


Last reminder to those who wish to transfer Facebook to Netgame...
We regret to inform you that due to critical login failure issues experienced by many Facebook
Channeling users since Meta Platforms, Inc. took over Facebook in 2021,
we have decided to terminate our channeling from Facebook as of 2023.06.01.
Despite our developer team's efforts to modify the developer settings in accordance with Meta's guidelines, we have not seen any progress in resolving the issue. We apologize for any inconvenience this may cause.

For those who have accounts channeling from Facebook, we ask that you fill out the Data Transfer Agreement Form and submit it via cs.soulsaveronline.com. Once we confirm the availability of data transfer, we will assist in transferring your Facebook account data to Netgame's. The Transfer Agreement Form is due by 2023.05.22, and late applications and missing documents will not be supported.

Please include the following information in your ticket:


[Transfer Agreement Form]

I understand and agree to the detailed explanation of transferring Facebook account to Netgame account.
I am the rightful owner of the below account and promise to take legal responsibility if it's not true.

Facebook Account Name (If forgot, please provide character name)
Your Name
ID Card [Submit picture of ID card as .jpg or .png]
Netgame Account (Must be new and empty)


We apologize for any inconvenience this may cause, and we appreciate your understanding.

Best regards,
SoulSaverOnline Support Team


Please follow the below link to check events for this update.
http://www.soulsaveronline.com/news/?rtype=N&idx=748

Hello, Savers!


[Scheduled Billing Maintenance]

Date/ Time : 11th of May 14:00 ~ 16:00. [GMT +9:00]

During the maintenance, players are unable to login to the game server and official website.
The server will be opened as soon as the maintenance is completed.


Thank you for understanding.

We have an update for the Facebook Account Transfer Process. The Account Transfer Process has been delayed due to the task of filtering out all the Facebook channeling users that we have in our account database. Once this process is reviewed and conducted on our end, we will be able to provide players with a detailed procedure for Facebook Account Transfer.


Recently, we have noticed that a number of items were copied from one account to another. Duplicated items will be removed from the server without notification. Please leave us a ticket to investigate any suspicious items



[Scheduled Server Update]
Day/Time: 19th of April 09:00AM ~ 12:00PM [GMT +9:00]

For more information, please check the link below:
http://www.soulsaveronline.com/news/?rtype=N&idx=745

Hello, Savers!


[Scheduled billing maintenance]
Date/ Time : 22th of March 03:30 AM ~ 09:30 AM. [GMT +9:00]

During the maintenance, players are unavailable to login to the game server and the official website.
The server will be opened as soon as the maintenance is completed.

Thank you for understanding.

Regards,
GOM

We have an announcement for Facebook Channeling users.
Many Facebook Channeling users have been experiencing critical login failure issues
since Facebook was taken over by Meta Platforms, Inc. in 2021. For this reason,
we have decided to carry out an Account Transfer Process in April.
Detailed information will be posted on the official website within the next couple of week


[Scheduled Server Update]
Day/Time: 15th of March 09:00AM ~ 12:00PM [GMT +9:00]

For more information, please follow the link below:
http://www.soulsaveronline.com/news/?rtype=N&idx=743