Prolonged Server Downtime Nov 1- Nov 3rd
Hello Catanians,
as many of you have already noticed, there were problems with the 2.2.10 release. This update is to migrate all your user accounts to a new infrastructure, as the old one will unfortunately be shut down. More about this in the previous update news.
During our tests on the current infrastructure, we found out that we have to keep the servers offline much longer than planned. This is the only way we can ensure that your purchases, friend lists, guilds, and most importantly your ELO, etc. will move with you.
We will therefore now follow our Plan B.
On Monday 31st Oct the servers will be shut down at midnight [CET]. This means that from the 1st of November it will not be possible to play anymore. The servers will remain offline until November 3rd. This gives us enough time to save your data and prepare for the migration. On November 3, during the course of the day, each platform will receive updates that will allow you to access the new servers and migrate your accounts.
So please note that you won't be able to play on November 1 and 2. You will be able to play again during the 3rd of November.
We apologize for this circumstance and we hope for your understanding.
as many of you have already noticed, there were problems with the 2.2.10 release. This update is to migrate all your user accounts to a new infrastructure, as the old one will unfortunately be shut down. More about this in the previous update news.
During our tests on the current infrastructure, we found out that we have to keep the servers offline much longer than planned. This is the only way we can ensure that your purchases, friend lists, guilds, and most importantly your ELO, etc. will move with you.
We will therefore now follow our Plan B.
On Monday 31st Oct the servers will be shut down at midnight [CET]. This means that from the 1st of November it will not be possible to play anymore. The servers will remain offline until November 3rd. This gives us enough time to save your data and prepare for the migration. On November 3, during the course of the day, each platform will receive updates that will allow you to access the new servers and migrate your accounts.
So please note that you won't be able to play on November 1 and 2. You will be able to play again during the 3rd of November.
We apologize for this circumstance and we hope for your understanding.