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Catan Universe News

Custommatch lobby fix and furhter info

Hi Catanians,


we just released a fix that should make custom matches way more reliable to initiate properly. Please note that this might also have an effect on the overall performance of the servers since this process turned out to be very ineffective.

As a next step, we will tackle the Automatch matchmaking process which was heavily affected by the bad performance as well. With our systems less stressed, we should be able to get a clearer picture on what to tackle there. A few things we already have analyzed and working on solutions for. Most prominently the issues with the Error message about the map.

We also have been able to whitelist our automated emails with yahoo as well as t.online. For t.online it might take another 24 hours for the whitelisting to actually take effect but after that, you can reset your password via the password forgot option on the login screen and then log in. Please note that your new password needs to be 8 characters long. The same goes of course for yahoo users.


Best join our Discord server for the altest news: https://catanuniverse.com/community/

CATAN UNIVERSE BACKEND CHANGE:

All existing accounts will be moved to our new server structure upon login.
If you have a non-registered account click on "Play without login" to log in and migrate.

Please note that your friends list and your guild may appear empty after your account has moved. However, as soon as your friends and guild members have also moved, they will be automatically added to your list and guild.

Update postponed until Nov 4th

Hi Catanians,

our team pushed hard for a release today but unfortunately, we have to delay the release of the client until tomorrow Nov 4th.

We want to give you some info about what was happening in the past few days and where we are right now:

On Monday night the servers of our old provider went offline and they started to back up the user database.

We received a compressed form of this backup on Tuesday which we had to download and unpack. This step alone (creating the backup, downloading, and unpacking it) took more than 24 hours due to the millions of accounts we have in Catan Universe. We knew before this will take as long as it did because we tested it already a few times.

On Wednesday we started prepping the database we received to allow for the migration to our new server and backend provider. This is an automated process that unfortunately is taking way longer than we anticipated and tested.

The preparation of the database for the migration is a crucial step to make sure the actual migration of your accounts works as intended.

Since we are running out of time today to orderly release one platform after the other, we made the decision to postpone those releases until tomorrow. This will allow us to monitor the migration throughout the day. Please keep in mind that we are working in the CET timezone so for you this might be during the night or in the early morning. But as we stated before, all you need to do is download the new client once it's available. Everything else will be explained in the game.

We are truly sorry about the delays but we do not see any point in rushing into a release of the game clients if the database is not ready yet and especially if at some point our team wouldn´t be available to monitor the process due to it getting too late in the day.

Catan Universe is offline from November 1st to 3rd

Hello Catanians,

Due to the planned migration to our new backend and server provider, Catan Universe will be offline from November 1st to November 3rd. This means that you will not be able to play.

Our team will use this time to prepare everything so that you can migrate your account on November 3rd with the 2.2.10 update.

Please inform other members of the community if they may not have seen this message.

Prolonged Server Downtime Nov 1- Nov 3rd

Hello Catanians,

as many of you have already noticed, there were problems with the 2.2.10 release. This update is to migrate all your user accounts to a new infrastructure, as the old one will unfortunately be shut down. More about this in the previous update news.

During our tests on the current infrastructure, we found out that we have to keep the servers offline much longer than planned. This is the only way we can ensure that your purchases, friend lists, guilds, and most importantly your ELO, etc. will move with you.

We will therefore now follow our Plan B.

On Monday 31st Oct the servers will be shut down at midnight [CET]. This means that from the 1st of November it will not be possible to play anymore. The servers will remain offline until November 3rd. This gives us enough time to save your data and prepare for the migration. On November 3, during the course of the day, each platform will receive updates that will allow you to access the new servers and migrate your accounts.

So please note that you won't be able to play on November 1 and 2. You will be able to play again during the 3rd of November.

We apologize for this circumstance and we hope for your understanding.