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Monster Hunter: World News

Performance Issue Occurring under Certain Conditions

Issue Summary
Thursday, Jan. 9th UTC
We are currently investigating an issue that was brought to our attention with regards to the VU10.12.00 Update that was released earlier today.

Details of the Issue
Some users have been experiencing significantly reduced frame rate under certain configurations and environment after applying the latest VU10.12.00 Update.

Please rest assured we're actively investigating the matter at hand and will provide an update as soon as we have more information.

For those who are experiencing the frame rate issue, please contact support below. We may need additional details from you that may help identify the root cause.

http://www.capcom.com/mhwsupport/

Apologies for the inconvenience this may have caused and we appreciate your patience.


[Note]
You can check to see if your game files are causing this issue by following the steps outlined below.

How to check your game files:
1. Log in to Steam and go to your "Library" tab
2. Right click on the game in your list, and click "Properties..."
3. In the Properties window, click the "LOCAL FILES" tab, then click "VERIFY INTEGRITY OF GAME FILES..."
4. Wait for the validation process to complete

In some instances, the issue can be resolved by validating your game files, which will roll back any files as necessary.



Important:
Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/

Notice Regarding Known Bugs

The following bugs have been discovered in the Ver. 10.12.00 released on Thursday, January 9 17:00 UTC. We are currently working on a patch to fix these issues.

1. Slight display lag while DirectX12 API is enabled.

Issue:
Depending on your PC settings, your screen may lag 0.1 to 1 seconds with the DirectX12 API setting enabled.

Condition in which the issue occurs:
- Graphics Option "DirectX12 API" is enabled.
- PCs with slower CPU speed.

2. Certain graphics cards may cause the screen to freeze.

Issue:
Depending on your PC settings, the game screen may freeze randomly. The duration in which your screen may freeze could vary from 1 to 5 seconds. Although it is rare that this occurrs, it may happen more frequently with certain PC settings.

Condition in which the issue occurs:
- "DirectX12 API" is disabled (DirectX11).
- More likely to occur on NVIDIA® GeForce® GPU, with VRAM below 3GB.

We apologize for any inconvenience this may have caused, and appreciate your patience while we sort out these issues. Please wait for more info on the fixes.


Important:
Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/

Monster Hunter World: Iceborne — Launch Item Packs





The PC version of Monster Hunter World: Iceborne is now available! To celebrate, we're giving players free item packs filled with goodies, for a limited time only!

These item packs can be claimed only once each when receiving your login bonus. Just log in during the availability period to claim your item packs!

Note: If you have trouble claiming an item pack, close the game, update the application, and try claiming your login bonus again the following day.


[For All Players]
■Item Pack Name
- MHW:I Launch Set

■Availability
- 17:00 Thursday, January 9 (UTC) - 23:59 Wednesday, February 5 (UTC)

■Contents
- Mega Potion x 50
- Nulberry x 30
- Well-done Steak x 20
- Max Potion x 10
- Gold Wyverian Print x 1


[For Players Who Have Purchased Monster Hunter World: Iceborne]
■Item Pack Name
- MHW:I Launch Set (Iceborne Purchaser Bonus)

■Availability
- 17:00 Thursday, January 9 (UTC) - 23:59 Wednesday, February 5 (UTC)

■Contents
- Tranq Bomb x 10
- Dust of Life x 5
- Heavy Armor Sphere x 3
- Gourmet Voucher x 1
- Golden Egg x 1


Note: Players who have purchased Monster Hunter World: Iceborne can obtain both item packs.


Important:
Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/

Monster Hunter World: Iceborne Available Now on Steam!

Journey to the frozen lands of Hoarfrost Reach!

Monster Hunter World: Iceborne introduces new Master Rank difficulty, new gameplay actions, the largest region in the game, a multitude of new monsters and gear!

The Steam version of Iceborne includes new graphic and gameplay settings that are available exclusively on PC.
- High Resolution Texture Pack (Can be downloaded for free at Steam Store page)
- Mouse and Keyboard Control Optimization
- 4K Resolution and Uncapped Frame Rate
- Ultra Wide Display (21:9) Compatible
- DirectX 12 Support
- NVIDIA DLSS Support
- AMD FidelityFX CAS + Upscaling Support

Visit MonsterHunter.com for details
https://www.monsterhunter.com/world-iceborne/pc/us/

◆There will be a new title update schedule on January 19(UTC). Stay tuned for more info.


Important:
Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/

Monster Hunter World: Iceborne available soon!

Monster Hunter World: Iceborne will be available for purchase worldwide on Thursday, January 9, 2020, from 17:00 UTC! (Due to time zone differences, the game does not release until January 10 in certain regions.) Pre-orders are still available, so don't miss out on the "Yukumo" layered armor pre-order bonus!

[Notice]
Title Update Ver. 10.12.00 includes the following additional updates. For complete details about this patch, check the official website:
https://www.monsterhunter.com/update/mhw-steam/us/


[Major Additions and Changes]
Several additions and changes up to the console Title Update Ver. 12.02 have been applied in advance.

- Adjusted the design of how other players are knocked back from explosions caused by the gunlance's Wyrmstake Blast.
- Starter-friendly Guardian armor set added. Talk to the Housekeeper in your room to obtain it. The default armor in character creation has also been changed from the Defender α armor set to the Guardian armor set. (Note: The Guardian and Defender α armor sets have the same attributes and only differ by color. You can buy the Defender α armor set at the Armory.)
- Point allocation for the Free Meal skill on the Rex Roar Helm β+ has been changed from 2 to 1.
- Shining Wyvern Blade was renamed to Platinum Dawn. (This name was changed to match its appearance.)

[Bug Fixes]
Several additions and changes up to console Title Update Ver. 12.02 have been applied in advance.

- Fixed an issue where if you talked to the Lynian Researcher under certain conditions the first tutorial for the Surveyor Set wouldn't trigger and you wouldn't be able to obtain the item.
- Fixed an issue where upgraded equipment wouldn't be reflected when updating an equipment loadout.
- Fixed an issue where decoration info from a decoration-equipped mantle would remain after overwriting an equipment loadout with a loadout with no mantle.
- Fixed an issue where decorations would be removed from a mantle when calling up a registered loadout, even though the mantle has decorations equipped.
- Fixed an issue where incorrect defense numbers would display when forging or changing equipment while defense-boosting skills are active.
- Updated an error message that is displayed when saved data is damaged.
- Fixed an issue where quest members would disconnect from quests located in the Elder's Recess.
- The following quests will be released with updates from console Title Update Ver. 11.01 and 11.50 already in place:
(1) A New Troublemaker in Town
(2) Challenge Quest 2: MR Intermediate
- Fixed an issue where portions of save data would be erased under certain conditions for users who have cleared the "Paean of Guidance" and "To the Guided, A Paean" quest.
- Fixed an issue from console Title Update Ver. 11.01, in which data would not finish loading properly and players would lose control of the game when viewing rankings of certain quests.
- Various localization fixes up to console Title Update Ver. 11.50 have been implemented in advance.
- Other minor game balance changes and bug fixes have been implemented.


■Monster Hunter World: Iceborne pre-orders:
https://store.steampowered.com/app/1118010/Monster_Hunter_World_Iceborne/

■Monster Hunter World: Iceborne official website:
https://www.monsterhunter.com/world-iceborne/