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Monster Hunter: World News

Patch Release Notification

[Summary of the bug fix]
- The patch fixes an issue where the save data would not properly convert to the new file format if the player save data and the game hasn't been updated post Kulve Taroth Update launch on October 30, 2018 (UTC 23:00).

*For those with save data timestamped before October 30, 2018 (UTC 23:00), any customization done to the key configuration will be reset to its default value after applying the new patch.

**The November 22, 2018 (UTC 0:00) Title Update added a customizable keyboard setup. If you convert from a save data that is timestamped before this November Title Update, the following error message will be displayed.

Failed to load keyboard setting
presets. Data is corrupt.

This is non-issue and can be safely ignored since the user-generated custom configuration data did not exist in the pre-patch save data

- The patch should improve (lower) CPU utilization during active gameplay. Please note the level of improvement may vary and is dependent on individual user's PC configuration and hardware component.


Please note the patch will update MONSTER HUNTER WORLD: ICEBORNE to Ver.10.12.01.

Our sincere apologies for any inconvenience this issue may have caused.


Important:
Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/

Upcoming Patch Pre-release Notification

[Issue Summary]
An issue has been discovered where the save data would not convert to the new file format if the save data and the game haven't been updated after October 30, 2018 (UTC 23:00), the day when Kulve Taroth had been added to the game via Title Update.

We will be releasing a patch in the coming days that will address this issue.

For those affected by this issue, please shut down the game when the following in-game message is displayed:

Failed to read saved data for
Monster Hunter World: Iceborne.
Create new save data?

Yes / No

*For those with save data timestamped before October 30, 2018 (UTC 23:00), any customization done to the key configuration will be reset to its default value after applying the new patch.

Please note the upcoming patch will update MONSTER HUNTER WORLD: ICEBORNE to Ver.10.12.01.

Our sincere apologies for any inconvenience this issue may have caused.


Important:
Matchmaking in MONSTER HUNTER WORLD: ICEBORNE requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official MONSTER HUNTER WORLD: ICEBORNE support portal below.
http://www.capcom.com/mhwsupport/

Pre-release Notification of Upcoming Patch

[Issue Summary]
We've noted an issue that resulted in an unusually high level of CPU utilization during active gameplay. The upcoming patch, which should be released in the coming days, should improve CPU utilization.

Please note the upcoming patch will update MONSTER HUNTER WORLD: ICEBORNE to Ver.10.12.01.

Our sincere apologies for any inconvenience this issue may have caused.


Important:
Matchmaking in MONSTER HUNTER WORLD: ICEBORNE requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official MONSTER HUNTER WORLD: ICEBORNE support portal below.
http://www.capcom.com/mhwsupport/

Performance Issue Occurring under Certain Conditions

Issue Summary
Thursday, Jan. 9th UTC
We are currently investigating an issue that was brought to our attention with regards to the VU10.12.00 Update that was released earlier today.

Details of the Issue
Some users have been experiencing significantly reduced frame rate under certain configurations and environment after applying the latest VU10.12.00 Update.

Please rest assured we're actively investigating the matter at hand and will provide an update as soon as we have more information.

For those who are experiencing the frame rate issue, please contact support below. We may need additional details from you that may help identify the root cause.

http://www.capcom.com/mhwsupport/

Apologies for the inconvenience this may have caused and we appreciate your patience.


[Note]
You can check to see if your game files are causing this issue by following the steps outlined below.

How to check your game files:
1. Log in to Steam and go to your "Library" tab
2. Right click on the game in your list, and click "Properties..."
3. In the Properties window, click the "LOCAL FILES" tab, then click "VERIFY INTEGRITY OF GAME FILES..."
4. Wait for the validation process to complete

In some instances, the issue can be resolved by validating your game files, which will roll back any files as necessary.



Important:
Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/

Notice Regarding Known Bugs

The following bugs have been discovered in the Ver. 10.12.00 released on Thursday, January 9 17:00 UTC. We are currently working on a patch to fix these issues.

1. Slight display lag while DirectX12 API is enabled.

Issue:
Depending on your PC settings, your screen may lag 0.1 to 1 seconds with the DirectX12 API setting enabled.

Condition in which the issue occurs:
- Graphics Option "DirectX12 API" is enabled.
- PCs with slower CPU speed.

2. Certain graphics cards may cause the screen to freeze.

Issue:
Depending on your PC settings, the game screen may freeze randomly. The duration in which your screen may freeze could vary from 1 to 5 seconds. Although it is rare that this occurrs, it may happen more frequently with certain PC settings.

Condition in which the issue occurs:
- "DirectX12 API" is disabled (DirectX11).
- More likely to occur on NVIDIA® GeForce® GPU, with VRAM below 3GB.

We apologize for any inconvenience this may have caused, and appreciate your patience while we sort out these issues. Please wait for more info on the fixes.


Important:
Matchmaking in Monster Hunter World: Iceborne requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen.

For other questions, please visit the official Monster Hunter World: Iceborne support portal below.
http://www.capcom.com/mhwsupport/