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Black Desert News

Acoin Purchase Issue

Greetings Adventurers,

We've found an issue where the 404 error appears when trying to purchase Acoin in some regions.

We're investigating this issue to resolve it as soon as possible.

Until then, you can purchase Acoin by following these steps.
1. Click 'previous page' when 404 error appears.
2. Re-click the Acoin you tried to purchase.

We apologize for any inconvenience this may have caused.

[Resolved] Steam DLC Bundle Issue

Greetings Adventurers,

We've found an issue where adventurers who purchased steam DLC bundles were not able to claim the item in-game.

This issue has been resolved as of February 27th (Sat) 22:05 UTC.

For adventurers who were not able to claim the purchased item, we have sent the item via the in-game mailbox.

If you still encounter the issue, we ask that you contact us via the Support Center to receive further assistance.

[Customer Support]

We apologize for any inconvenience this may have caused.

Steam Game Bundle Price Adjustments



Greetings Adventurers,

We are aware that the prices of the game bundles sold on Steam are cheaper than those being sold on our website.

For those of you that have already purchased the packages, do not worry we won't remove them from you!

The game packages on Steam will be adjusted back to their normal prices after next week's maintenance.

Thank you

Issues Affecting Certain Adventurers



Greetings Adventurers,

Due to the enormous number of simultaneous login attempts during the server opening, there is an issue where certain Adventurers are unable to login to Black Desert Online or access the official website.

We will provide an announcement as soon as the situation improves and will do our best to resolve this as soon as possible.

100% off on Game Pass



Hooray! ♬

Black Desert Online’s service has transferred successfully!
In celebration, we are giving out the Game Pass for FREE!

Steam Discount Details
- UTC : February 25, 2021 (Fri) 20:00 (UTC) – March 10, 2021 (Wed) 21:00 (UTC)
- CET : February 25, 2021 (Fri) 21:00 (CET) – March 10, 2021 (Wed) 22:00 (CET)
- PST : February 25, 2021 (Fri) 12:00 (PST) – March 10, 2021 (Wed) 13:00 (PST)


- Package on Sale : Black Desert Online Game Pass
- Discount Rate : 100%

[Go to the Black Desert Online Steam Page]

* Additional Notices - Pearl Abyss reserves the right to change or modify the contents and duration of the event or cancel the event depending on mitigating circumstances. If changes are made, they can be found on the event page.
- Event items may have restrictions on trading, sale, and usage period and may be bound depending on each item. Thus, some items cannot be moved or restored.
- Please refer to the in-game item description for details on whether the item is bound or not.
- Items that were already sent or used as intended cannot be recovered.
- Participating in the event using inappropriate methods will result in a cancellation or retrieval of your reward and restriction from the game.
- If you have any questions about this event, please send a ticket through [Support].
- Contents not stated in this page follows the [Black Desert Event Rules].